# data[].attributes.body
Public Holiday (Raya)

# data[].attributes.body
HR onboarding session with interns

Briefing on rules and regulations by recruitment head

Introduction to departments and job functions

Learned about company culture and environment

Explored office layout and buildings

# data[].attributes.body
Job scope briefing by colleague

Intro to department and branches under IB Branch Ops Support

Setup laptop and printer

# data[].attributes.body
Learned CTOS and AML screening using RHB system

Performed CTOS and AML checks

Conducted client call verifications

# data[].attributes.body
Continued call verifications

Performed AML and CTOS screening

# data[].attributes.body
Learned to use Docuflo

Scanned and uploaded client documents

Call verifications

# data[].attributes.body
Opened salary bank account

Updated HR

High volume of call verifications (IPO week)

# data[].attributes.body
Requested Microsoft Teams access from IT

Explored MyLinktoHR and completed tasks

Performed call verifications and AML screening

Learned eKYC system

Reported pending CDS accounts and followed up for T+2

# data[].attributes.body
Recorded and reported QCC for audit

Call verifications

# data[].attributes.body
Continued QCC reporting

Call verifications

# data[].attributes.body
Public Holiday (Hari Raya Aidilfitri)

# data[].attributes.body
Public Holiday (Hari Raya Aidilfitri)

# data[].attributes.body
Reported Feb account opening productivity

Collected branch scanning status

Performed AML and CTOS screenings

Call verifications

Scanned and uploaded documents

# data[].attributes.body
Continued productivity and scanning reports

AML/CTOS screenings

Call verifications

Categorized GE Pap files

Scanned and uploaded documents

# data[].attributes.body
Edited slides for Admin & IT roles

Requested Zoom and Teams access

Continued QCC reporting

AML/CTOS screenings

Followed up on eKYC emergency accounts

Scanned and uploaded documents

# data[].attributes.body
unpaid leave

# data[].attributes.body
Finalized QCC report

Call verifications

Scanned and uploaded documents

# data[].attributes.body
Call verifications

Scanned and uploaded documents

Checked Group IB workshop attendance

Arranged food menu (80–100 pax)

Monitored urgent eKYC cases

Joined Branch Ops sharing session (Teams)

# data[].attributes.body
Continued verifying workshop attendance

Call verifications and AML screenings

Followed up on eKYC and CDS account opening before T+3

# data[].attributes.body
Finalized workshop attendance

AML screenings

Call verifications

# data[].attributes.body
Followed up on QCC tasks.

Tracked attendance changes for Group IB Workshop.

Conducted call verifications.

Performed AML screening for external speaker of RHB ESG Series 2.

Scanned documents into Docuflo.

# data[].attributes.body
Attended a discussion with Mr. Phoon, Regional Director of RHB IB.

Briefed on department structures, RHB Investment Bank groups, products, services, and interdepartmental cooperation.

Updated scanning status for branches.

# data[].attributes.body
Conducted call verifications.

Attended lunch engagement session for IB Ops with leadership greeting and open discussion.

Uploaded documents into Docuflo.

# data[].attributes.body
Performed call verifications.

Checked CTOS records.

# data[].attributes.body
Participated in a sharing session at Universiti Malaya.

# data[].attributes.body
Uploaded documents into Docuflo.

Started editing welcoming video for 2025 Group IB Workshop.

# data[].attributes.body
Updated QCC reports.

Continued video editing for the Workshop.

# data[].attributes.body
Attended Malaysia IB Ops / Asset Management Meeting.

Conducted call verifications.

# data[].attributes.body
Performed call verifications.

Attended "Chart Your Journey in Futures" youth talk by RHB Youth Council.

# data[].attributes.body
Continued call verifications.

Worked on Workshop video editing.

# data[].attributes.body
Continued editing Workshop video.

Uploaded to Docuflo.

Updated dinner selection list for branches.

Created slides for Group IB Workshop.

# data[].attributes.body
Public Holiday (Labour Day)

# data[].attributes.body
Unpaid leave (personal matters in hometown).

# data[].attributes.body
Attended intern catch-up session in Bangi with HR.

Feedback session, program details, games for bonding.

# data[].attributes.body
Reported productivity (account opening) for March.

Continued updating dinner selection list.

Conducted call verifications.

Edited and prepared Day 1 & Day 2 agendas for Group IB Operations Workshop.

Inserted speaker information into slides.

# data[].attributes.body
Updated and edited agenda slides for Day 2 of Group IB Workshop.

Checked scanning status of sub-branches and flagged incomplete uploads for colleague follow-up.

# data[].attributes.body
Edited and recorded video for Interns Get Together event.

Continued updating dinner selection.

Amended workshop slides.

# data[].attributes.body
Conducted call verifications.

Finalized and amended workshop slides.

Prepared slides and emcee script for Group IB Workshop.

# data[].attributes.body
Wesak Day (Public Holiday

# data[].attributes.body
Conducted call verifications.

Amended and updated slides.

Edited video based on supervisor feedback

# data[].attributes.body
Reported connectivity issue to Careline during Docuflo scanning.

Created slide based on Q1 2025 Best Team Award survey results.

# data[].attributes.body
Finalized slide deck and opening video for Group IB Operations Workshop 2025.

Set up workshop venue.

Rehearsed full event flow.

# data[].attributes.body
Emcee for Day 1 of Group IB Operations Workshop.

Workshop hosted heads of operations from supervisory branches across Malaysia.

Attended by Business Group, Compliance, and Audit for updates and training.

Venue: RHB Tower.

Dinner with operations staff at TRX

# data[].attributes.body
Emcee and cameraman for Day 2 of Group IB Operations Workshop.

Venue: Dorsett Hotel, Kuala Lumpur.

Event ran from 8:30 AM to 4:30 PM.

# data[].attributes.body
Updated scanning status.

Exported all photos and videos from workshop to departmental shared folder.

Conducted AML screening.

Conducted call verifications.

# data[].attributes.body
Compiled and edited slides for Branch Ops Sharing Session

# data[].attributes.body
-Uploaded documents to Docuflo.

# data[].attributes.body
Uploaded documents to Docuflo.

Attended Malaysia IB Ops / Asset Management meeting.

# data[].attributes.body
Edited videos and photos from Group IB Workshop for upcoming branch sharing session.

# data[].attributes.body
Continued video editing.

# data[].attributes.body
Checked outstanding uploads from branches.

Continued video editing

# data[].attributes.body
Attended Malaysia IB Ops / Asset Management meeting.

Conducted call verifications

# data[].attributes.body
scan application form and update to docuflo

# data[].attributes.body
Agong's Birthday (Public Holiday)

# data[].attributes.body
Edited and uploaded Interns Get Together video for RHB Social Media Challenge.

# data[].attributes.body
Conducted call verifications.

Scanned and uploaded client application forms to Docuflo

# data[].attributes.body
Continued scanning and uploading client forms.

Attended Group IB Ops Staff Engagement Townhall (Q2 2025) as emcee

# data[].attributes.body
Hari Raya Haji (Public Holiday)

# data[].attributes.body
(No updates provided)

# data[].attributes.body
(No updates provided)

# data[].attributes.body
Performed AML screening.

Scan and upload to docuflo

# data[].attributes.body
Performed AML screening.

# data[].attributes.body
Conducted call verifications.

# data[].attributes.body
Attended e-Invoice briefing meeting.

# data[].attributes.body
Emcee for Malaysia IB, Asset Management, and Trustee Operations Meeting.

# data[].attributes.body
Conducted call verifications.

# data[].attributes.body
Designed and drew eKYC flowchart.

Attended Branch Sharing Session.

# data[].attributes.body
Performed AML screening.

# data[].attributes.body
Performed AML screening.

# data[].attributes.body
Requested and compiled June account opening productivity from branches.

Requested scanning status and reported findings.

Uploaded and reported to Docuflo.

# data[].attributes.body
Extracted individual and corporate EDD forms.

Attached screenshots of CDD-CA and matched with customers in the Excel file.

Updated scanning status.

# data[].attributes.body
Performed AML screening.

# data[].attributes.body
Performed AML screening.

# data[].attributes.body
Conducted call verifications.

Collected and updated contact info (address, phone, fax) for all IB branches.

# data[].attributes.body
Continued call verifications.

Continued updating contact details.

# data[].attributes.body
Designed Google Form for Annual Dinner planning.

Attended Branch Sharing Session 2025.

# data[].attributes.body
Contacted Asset Management to confirm headcount for Annual Dinner.

Farewell lunch with colleagues at TRX.

# data[].attributes.body
Followed up with Asset Management to confirm Annual Dinner attendance before sending out Google Form.

# data[].attributes.body
Updated and reported branch scanning status.

Planned and drafted CIF process flow.

Sent documents to Mr. Wong for signature.

# data[].attributes.body
Updated and reported scanning status.

Continued drawing CIF client flow.

Drafted and sent invitation form for Annual Dinner to all IB Ops staff.

Contacted Trustee team to confirm attendance.

Checked the latest version of iPads used by Insurance.

Farewell lunch with Regional Director.

Performed AML screening.

Scanned and uploaded documents to Docuflo.

Posted parcel to sub-branches.

# data[].attributes.body
Designed evaluation form for supervisor to select top-performing IB Ops staff.

Continued amending CIF client data flow.

Conducted call verifications.

Scanned and uploaded to Docuflo.

# data[].attributes.body
Scanned and uploaded client application forms to Docuflo.

Farewell lunch with colleagues.