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Isabel Cristina Ramírez

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Isabel Cristina Ramírez - CX

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Isabel Cristina Ramírez - CX

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Andrea Castillo Mendoza

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Andrea Castillo Mendoza

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Improving Customer Experience - Carolina Jaimes

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Improving Customer Experience - Carolina Jaimes

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Solving Customer Problems - Carolina Jaimes

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Solving Customer Problems - Carolina Jaimes

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Customer Journey

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helping with a issue

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Explaining my role

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Nilka Solis

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If you could improve one step in the customer journey, what would it be and why?

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Tell me about a time you helped resolve a customer issue. What was the situation, and what was the result?

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Can you explain your role on the CX team and describe one regular task you manage?

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Your role on the CX team and a regular task

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A time you helped resolve a customer issue

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One step in the customer journey you'd improve

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Brayan Garcia Sales

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Galvis Herrera

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Galvis Herrera

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Galvis Herrera