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Report all incidents

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Being aware and conscious of it happening 

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Being aware and conscious of it happening 

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Speak up, even when I may not be comfortable but for doing what's right!

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The minimum you can do I educate your self and the people around you.

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The diversity of the people we transport 

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The diversity of the people we transport 

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Commit to combating negative racialized joking amongst coworkers

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Having an open mind and working on personal bias

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Education and have regular dialogue with an inclusive mindset

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Continuous learning, be mindful, empathize. 

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Continuous learning, be mindful, empathize. 

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To be unbiased while performing your duties.

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To be unbiased while performing your duties.

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Understanding of different cultural perspectives 

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Understanding of different cultural perspectives 

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Effective communication and active listening 

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Effective communication and active listening 

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Diversity and inclusion

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Treat everyone as human. Set examples myself to end racism.

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Keep people informed and post information throughout the divisions for staff. Also, in the busses, streetcars and trains we should post information for passengers to read.

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Black history in Canada.

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Communication with diverse group/ unbiased communication 

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Communication with diverse group/ unbiased communication 

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The History of Black and indigenous racism.

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The History of Black and indigenous racism.

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Specific history on Black and Indigenous history in the TTC

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Conflict resolution, motivational techniques & decision making and problem solving skills

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Conflict resolution, motivational techniques & decision making and problem solving skills

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How to deal with situations which includes people from different backgrounds.

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Zero tolerance

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Being in on a call with an operator while reaching out to him/her and being supportive, showing empathy and being able to relate is a great benefit. Because as a past driver it would definitely let the operator feel like you are helping.

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Being courageous in the face of adversity 

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Being courageous in the face of adversity 

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More about all ethnicity and the challenges they face.