# data[].attributes.body
1. Check if there are other suggestions that can be done via Owners app

2. Highlight the value of the suggestion and provide a link to the article + mention that the user can do it later through the laptop

# data[].attributes.body
1. Mention that we can start doing it together right now, so that it helps during the launch + checklist that gives recommendations (including what should be on the pages) and how to set up the website properly

2. (another suggestion) Mention that I can show the user how to do it and we can try to test it together right now, so that the user doesn't need to spend the time on it later and knows how it works

# data[].attributes.body
1. Offer to delete the app, if the user doesn't use it and check USP afterwards

# data[].attributes.body
1. Mention that I'm still collecting the information, to make this time beneficial

# data[].attributes.body
1. Empathy and issue acknowledgement

2. Mention that the advanced team is working on solving the issue and they will get back to the user but while we're still connected, to make this chat beneficial...

# data[].attributes.body
1. Ask the question about the suggestion (What do you think about this feature or sounds good?)

2. Mention that it's totally free and won't take a lot of time and mention that I'll be happy to show you how to add it

3. Return to the suggestion after solution

# data[].attributes.body
1. No worries, so let's focus on the issue first and then we can return to it later

2. If escalation, provide issue roadmap and if the user is ok with it, return to suggestion

# data[].attributes.body
1. Make a transition (on the chat make it as short as possible to keep the user + reply super fast)

2. Mention that it only takes a couple of minutes

3. USE ROADMAP

# data[].attributes.body
1. If possible, we can suggest adding it together to see how it works and then deleting it

2. Highlight all the benefits of this feature and send the link (so it's easier for user to present it to the client)

# data[].attributes.body
1. Ask more impactful questions to understand the user needs

2. If we know the reasons of rejection, think if we can address it and if it's still relevant

3. Choose another suggestion

# data[].attributes.body
1. Mention that it takes only a couple of minutes

2. Make it as easy as possible for the user to implement it

3. Suggest that the user can implement it later (if on the chat send a link to the article; on the call tell the user how to find an article)

# data[].attributes.body
1. Make a suggestion during the investigation

2. Mention that it will take only a couple of minutes

3. Make it as easy as possible (provide links, screenshots were to find it) During the call, the user can use the Search option in the Dashboard

# data[].attributes.body
1. Ask powerful question before the roadmap to better understand user's goals and needs + familiarization

2. Personalized value of suggestion

3. Mention that it's free and won't take much time

4. Do the suggestion during the investigation to make this time beneficial for the user

# data[].attributes.headline
User doesn't have access to laptop right now 

# data[].attributes.subject
User doesn't have access to laptop right now 

# data[].attributes.headline
User rejects because they do not want to do this feature at that moment of site creation (e.g. SEO)

# data[].attributes.subject
User rejects because they do not want to do this feature at that moment of site creation (e.g. SEO)

# data[].attributes.headline
You need to transfer the second question and user rejects

# data[].attributes.subject
You need to transfer the second question and user rejects

# data[].attributes.headline
You provided suggestion before solution but the user wants to focus on the issue 

# data[].attributes.subject
You provided suggestion before solution but the user wants to focus on the issue 

# data[].attributes.headline
User needs to talk to client first before implementing

# data[].attributes.subject
User needs to talk to client first before implementing

# data[].attributes.headline
User rejected the suggestion because it wasn't relevant 

# data[].attributes.subject
User rejected the suggestion because it wasn't relevant 

# data[].attributes.headline
User is in a hurry and don't want to discuss the suggestion (after roadmap or transition)

# data[].attributes.subject
User is in a hurry and don't want to discuss the suggestion (after roadmap or transition)

# data[].attributes.headline
User is in a hurry and can't implement suggestion

# data[].attributes.subject
User is in a hurry and can't implement suggestion

# data[].attributes.headline
User rejects because they do not use the app relevant for the suggestion you offered

# data[].attributes.subject
User rejects because they do not use the app relevant for the suggestion you offered

# data[].attributes.headline
User is not interested in general conversation about suggestion

# data[].attributes.subject
User is not interested in general conversation about suggestion