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3/6/2024:

Agong Birthday, Public holiday

4/6/2024:

As the deadline for the video draws near, my primary responsibility is to ensure the project stays on schedule. This involves updating the video mapping with details regarding the script, sources, and ensuring all information is communicated effectively between both parties, as we act as intermediaries between the clients and the producer. Unfortunately, the meeting had to be canceled as the producer was unable to arrive on time due to being out of town. Following this, my boss and I diligently categorized all the information we gathered. This included videos related to flags, industries, ministers, culture, technology, and more.

5/6/2024:

Today, in the morning, I was called to the HR office for a few simple reasons. One of the main topics was to discuss my progress so far within the company. I found it beneficial to be transparent with the HR manager, as it fosters understanding between supervisors and employees. After that, I needed to ensure the functionality of a walkie-talkie and earpiece, an essential task for smooth operations. Following this, I assisted in tidying up the storeroom in preparation for upcoming events and celebrations such as Malaysia Day.

In the afternoon, I delved into a new aspect of our business: our online store. Despite working in an event company, we also manage an online platform primarily focusing on food and beverage products like Raub white coffee, fruit juices, and chili sauce. Before wrapping up for the day, we unpacked a shipment of items. These items were replacements for damaged ones in a previous gift box. Each item required careful inspection and cleaning before being sent out to our clients.

6/6/2024:

After attending to the stock check, a monthly ritual to update our online platform with the latest quantities, I embarked on the task of crafting a promotional plan to invigorate our online store's activity. Delving into the intricacies of different marketing tools became imperative as I sought to pinpoint the most potent promotional strategies. Taking meticulous notes and comprehending the functionality of each marketing platform within our company became essential for this endeavor.

7/6/2024:

Today, my tasks remain consistent with yesterday's agenda: inventory counting and crafting a promotional strategy. Upon updating one of my supervisors on my progress, she provided insightful feedback on my promotional plan, offering samples from previous campaigns for reference. Armed with this guidance, my mission is to revitalize my approach, drawing from past successes to formulate a more tailored and effective strategy this time around.

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1/7/2024：

Similarly, our counter needed to be open by 8am as setup was scheduled from 8am to 10pm daily. However, today didn't start smoothly as I overslept. Upon realizing my mistake, I hurried to get ready and rush to KLCC. The morning commute took nearly 50 minutes to an hour due to Monday's rush hour traffic.

Upon arriving at KLCC, I immediately went to my counter and assisted my colleague in serving the contractors. The morning was hectic as today marked the opening of Hall 6 and Hall 7 for setup. This influx meant more contractors arriving to collect their passes and wristbands. We meticulously checked each request, verifying booth sizes and wristband purchases. While my colleague handled most of the data entry in Excel, I assisted as needed, learning on the job and asking questions to understand the workflow.

During lunch and dinner breaks, we purchased our meals individually. As I was stationed at the counter, I took the responsibility of buying meals not only for myself but also for my colleague. Being located near Suria KLCC allowed me to explore nearby dining options.

In the afternoon, I was tasked with buying mineral water from a nearby shop to ensure we stayed hydrated throughout the long workday, which often extended beyond 12 hours. Despite a lull in contractor visits around 4pm as they focused on their setups, we remained at the counter, ready to assist until day's end.

I had the opportunity to visit the halls in the afternoon to observe the progress of booth constructions with their diverse designs. On the second day, most halls were still in the initial stages of setting up their bases before progressing further.

We worked diligently until 11pm before finally heading home.

2/7/2024：

Today marks the final day of the setup. As usual, we arrived early to open our counter. Although it was less busy than the previous days since all contractors had already acquired what they needed and were diligently completing their booths, we remained on standby, ready to assist if any issues arose.

By afternoon, I was tasked with replenishing our water supply due to the shortage at the venue. Afterwards, I was assigned to visit various counters across KLCC where our team was stationed.

With setup nearing completion, I took the opportunity to explore the hall, observing the final preparations and the culmination of our efforts. We were able to leave early, foregoing the need to stay for the late-night rehearsal, which was postponed due to some booths not being completed on time.

3/7/2024:

Today, we were allowed to arrive at KLCC around 9 am, an hour before the event began. Before dispersing to our respective counters, our leader briefed us on our tasks and whom to contact in case of any issues. Once at our counters, we stood by to assist contractors with various needs before the event started. For instance, some needed cleaners for their rubbish, others were short on equipment they had ordered, and some lacked power supply to activate their booths. We were always ready to lend a hand as they busily set up and prepared for the event opening.

As the event's first day unfolded, crowds of visitors arrived, navigating the ten halls across the vast venue. Many sought our help in finding specific booths, a task not originally assigned to us. In the morning, during the event, my colleague taught me various tasks and procedures, noting down essential details for input into our internal Excel sheets. He would be absent from tomorrow onward until the dismantling day, leaving me to handle any issues alone.

at the evening, my colleague instructed me to procure some red and white "caution" tape. Despite searching around KLCC, I couldn't find any shops selling it. I eventually sought assistance from the information counter, which directed me to MR. DIY in the nearby mall. There, I purchased nearly six rolls of the tape, which would be used to restrict access to certain areas during the event. at the same time, I also purchased out dinner at Suria KLCC.

We stayed until the event's end on the first day and were surprised to find some booths still incomplete. Some contractors continued working, either building or repairing their setups. We left early to prepare for another early start the following morning, ready to stay until the event's end.

4/7/2024:

Today marks the second day of the event. I find myself alone at the counter, as my colleague will not be joining from today onwards until the event concludes. He has prepared me well for handling common issues that may arise, as well as how to maintain records in Excel.

This morning, I opened the counter by myself and stood ready to tackle any problems. Throughout the day, my tasks involve liaising with specific individuals responsible for various issues. With a list forwarded by my colleague, I contact these individuals as needed. For instance, I reach out to Ah Hang for electrical matters and Ah Bee for furniture concerns.

Additionally, if clients or others present new issues, I can contact my supervisor who oversees the hall. Before reaching out to anyone, it's crucial for me to fully understand the problem at hand. I also need to know where each respective counter is located. For example, my counter deals with booth-related issues during the event, while nearby counters handle visitor and exhibitor registration, and data systems for exhibitor information.

My main role is to remain on standby throughout the day. Around afternoon, an interesting incident brightened my day. A contractor approached me, expressing a desire to acquire additional chairs for his booth, with the expectation that the client would cover the costs. I explained that chairs would only be provided upon payment. The client, however, declined any additional purchases under the assumption that the chairs were included.

After relaying this to the contractor, I was surprised when he returned shortly after with gratitude, offering me a drink as a token of appreciation. His gesture warmed my heart, as it showed recognition for my efforts. We had a pleasant conversation before he left.

Throughout the event, I've observed numerous challenges they face as intermediaries between clients and exhibitors. Effective communication is key to satisfying both parties, making their role quite demanding. I've learned valuable lessons from them, starting from event planning to ensuring clear communication until its conclusion.

After the event ended, we finally headed home around 9 PM, ready to rest after a fulfilling but demanding day.

5/7/2024:

Today marks the third day of the event, and my role continues to involve being on standby and ready to assist wherever necessary. The day unfolded smoothly with not much happening, allowing me to effectively manage and resolve the majority of issues that came up.

One of the highlights of the day was taking a walk around the hall during quieter moments. I was pleasantly surprised by the diversity in booth designs. Each booth showcased unique techniques and innovations aimed at attracting and engaging visitors. Some booths were particularly striking with their exceptionally creative and eye-catching designs, leaving a lasting impression on me.

Moreover, I had the opportunity to engage in meaningful conversations with several clients throughout the day. These discussions provided valuable insights into their perspectives and challenges during the event. Listening to their feedback and experiences has been instrumental in broadening my understanding of the dynamics at play and the importance of effective communication and problem-solving.

Overall, today has been a day of learning and appreciation for the creativity and dedication exhibited by participants and clients alike.

6/7/2024:

Today marks the final day of the event, and being a weekend, it brought a massive crowd. From early morning, the venue was bustling with a larger-than-usual turnout. Throughout the day, I was occupied distributing vehicle passes, especially since it was also the dismantling day for some halls.

I found myself quite busy as contractors approached me for wristbands and vehicle passes, along with queries about the dismantling process such as timing and procedures. Amidst these tasks, I engaged in brief conversations with contractors who were surprised to find some booths closing earlier than scheduled.

It's worth noting that this event featured exhibitors from various countries including China, Korea, India, Japan, Singapore, and others. Due to their flight schedules, some exhibitors chose to close their booths early and return home. To manage this, I reminded all contractors that dismantling could only commence after the event officially concluded.

At 7 PM, an announcement signaled the end of ARCHIDEX 2024 at KLCC. Everyone began packing up, eager to rest after four days of intense activity. While organizing my belongings, an elderly gentleman approached me seeking assistance. After a brief discussion, I realized his main issue was insufficient phone storage. I patiently explained how to manage and free up space, demonstrating the use of Google Drive to upload files. It took nearly two hours to guide him through each step, but I was relieved to have helped solve his problem.

Once everything was sorted at my counter, contractors began dismantling their booths, including posters, furniture, lighting, and LCD displays. It was fascinating to observe the systematic dismantling process, from walls to props, ensuring everything was carefully packed.

As night fell, we stayed until 11 PM to ensure all contractors proceeded smoothly with dismantling without any issues.

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2/9/2024:

Today, I had two mooncake deliveries to make. The first was to Sinohydro Corporation (M) Sdn Bhd in Mont Kiara, with an order of 16 premium gift sets. The second delivery was to Yingke Consulting Sdn Bhd, with 20 boxes of Classic Set B. I left the office at 9:30 a.m. after loading all the mooncakes into the company car. Once the deliveries were completed, I headed to Title Design to collect greeting cards and booklets before returning to the office.

After lunch, around 2 p.m., I had to go to Shah Alam to pick up mooncake gift boxes. Once back at the office, I continued packing the remaining 155 sets of mooncakes that we couldn’t finish last week due to a shortage of gift boxes.

3/9/2024:

Today, I had to deliver mooncakes to MCKIP. After loading the boxes into the car, I began the delivery. Once that was completed, I returned to the office to pack some parcels, as there were new orders from our online shopping platform. After lunch, my colleague and I went to Kepong to buy lanterns in preparation for next week’s event. Before heading home, I had to clean up the meeting room, which was left messy after packing all the parcels and mooncakes.

4/9/2024:

Today was a relatively quiet day. I spent most of the time packing parcels and mooncakes. Before heading home, I needed to take inventory of the remaining mooncake stock in the office and update the team in our group.

5/9/2024:

This morning, after finishing the packing, I had to deliver some mooncakes to Kajang. After that, I returned to the office to pack 50 more sets of mooncakes.

6/9/2024:

Today, we have two event setups to manage. The first is a private event at Asa Residence, and the second is at Radium Arena. To streamline the process, we've split into two teams. Even though the venues are close to each other, we'll each be assigned to a different team for more efficient coordination. I’ve been assigned to handle the setup at Asa Residence.

In the morning, after arriving at the office, I’ll load all the necessary equipment into the company car and head to the venue, aiming to arrive by 9:30 AM so we can start on time. Once on-site, the team will begin the setup: arranging tables, placing signage, and ensuring there's mineral water on every table. We expect to wrap up around 1 PM, after which we’ll return to the office to prepare the paperwork.

In the afternoon, I’ll also assist with organizing additional supplies needed for the next day's event. This includes charging walkie-talkies, gathering PVC boards, collecting pens, and other essential items.

7/9/2024:

Today marked a significant occasion with private events at Asa Residence and Radium Arena. We were scheduled to arrive at the event site by 7:30 a.m. to handle some setup before the event began. It was a rainy morning. Upon arrival, we immediately started setting up. I helped arrange the chairs and tables and was tasked with placing a PVC board over the toilet window for privacy and safety reasons. The setup wasn't too extensive, so we managed everything smoothly.

Afterward, I was asked to head over to the other event at Radium Arena to assist with their preparations before the 10 a.m. start. There, I helped with decorations around the venue and took some photos for the client’s reference. Once that was done, my next task was to return to the office to handle the mooncake arrangements for delivery.

However, an unexpected incident occurred—the company car broke down in the middle of the road. Fortunately, I was safe, and although the air conditioning stopped working, the car was still drivable. I reported the issue to one of my supervisors and was instructed to drive back to the office carefully. It was a hot day, but I managed to drive to a nearby repair shop for a quick inspection. At the same time, one of my supervisors came to assist me.

We met at the office, loaded the mooncakes into another vehicle, and I headed to Ampang to complete the delivery before returning to the repair shop. After finishing the delivery, my boss joined me at the shop, where they discussed the car’s situation with the mechanic. Once everything was sorted out, I followed my boss back to the event site.

Before returning to the event, we stopped for lunch. Back at the venue, there wasn’t much left to do, so we waited for the event to conclude and finally wrapped up around 6 p.m.

# data[].attributes.body
Hi, my name is Kelvin Siew Wai Tong, matric is 279209. I'm a student with Bachelor of Event Management. Currently I am semester 8 and now I am attending my internship at NRG Exhibitions (M) Sdn Bhd on 1st April. But some personal issue, I have change my internship to Pinnacle Concepts Sdn Bhd on 2nd May. I will share my activities, documents and any issue during my internship starting from 1st April to 30th September. FIGHTHING!!!

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1/4/2024:

Today is the first day of my internship. I reported for duty to the Senior Project Manager, Celine Loo. After that, my senior colleague, Carmen, who will be working with me throughout my internship, introduced and explained everything about the company and the events I will be involved in.

2/4/2024:

I need to learn about sales calling. Before making any calling, i need to have my own databased. I have been teach to google about the target company to approach them with calling and sending email.

3/4/2024:

Starting from the morning, I need to conduct my own research about companies related to the palm oil industry, covering various aspects such as plantation, farming, processing, machinery, transportation, products, and sales. I have to create my own database and approach each company not only to invite them to join our event but also to purchase a booth for the exhibition.

4/4/2024:

My senior, Carmen, has provided me with some direction on which companies I should approach initially to build my confidence. I have started reaching out to companies involved in the palm oil industry, explaining the benefits of participating in our event. I have begun conducting research and contacting them via phone and email to provide more information about our event and its details.

5/4/2024:

In the morning, my supervisor, Celine, provided me with a contact number for an inquiry request. My senior has taught me how to approach this type of customer, including how to write effective emails and follow up appropriately. I've learned the importance of maintaining good communication and networking with customers to successfully sell our event booths.

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8/4/2024: As usual, my job tasks is to build up my databased and make calling attach with the email.

9/4/2024: As usual, my job tasks is to build up my databased and make calling attach with the email.

10/4/2024: Hari Raya Aidilfitri

11/4/2024: Hari Raya Aidilfitri

12/4/2024: As usual, my job tasks involve building up my database and making calls along with sending emails. However, in the afternoon, I had a small meeting with my supervisor. I was transparent with her about my feelings regarding this job. We had a deep conversation, and she helped me gain clarity about what I truly want and where my passions lie in this industry. Eventually, she provided me with a lot of encouragement and support. Through this experience, I learned a great deal about the industry, the differences between each company, and what steps I should take in the future to make better and more responsible decisions when applying for jobs.

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1/5/2024:

Today is Labour holiday.

2/5/2024:

Today marks the first day of my new internship at a different company after transferring. I received my access card, a laptop, and a mouse. I began by learning some basic tasks such as familiarizing myself with the layout of the office, including where the storeroom is located and the proper storage procedures for various items. In the morning, I assisted in carrying items from the car to the office and then proceeded to count and organize the stock in the storeroom.

During lunchtime, I dined with a colleague who kindly informed me about the best places to have lunch in the coming days and how to navigate to them. In the afternoon, I worked with my Point of Contact (PIC) to research activities for an upcoming event. We collaborated to compile a list of workshop activities that could be conducted during the event.

3/5/2024:

Today, I was taught how to prepare the necessary items for event setup. Following a list, I gathered everything required for the setup from the storeroom, documenting each item and its quantity. In the afternoon, my boss, Anny, took me to Putrajaya for a "Tourism Raya Open House." I drove there and had the opportunity to meet numerous individuals from various government departments, including some who are presidents of clubs. This experience provided valuable insights into their businesses and their roles in economic development. Additionally, I was assigned my first event as the event organizer, which will take place on Sunday at the M Zenya sales gallery.

5/5/2024:

Today marked my first time running an event at the M Zenya sales gallery. I arrived at Sungai Mas Plaza at 9:30 am to begin setting up for the event, which was scheduled to start at 11 am. My responsibilities included taking pictures around the sales gallery and updating our company's WhatsApp group. Additionally, I ensured the cleanliness of the venue, refilled the mineral water, and managed the lucky draw counter. At the lucky draw counter, we made sure that clients signed the necessary documents to participate. We also provided a free gift to every customer who participated in the lucky draw. The event ran from 11 am to 5 pm, with a lunch break at 1 pm.

We began dismantling the setup around 5:45 pm, as there were still many customers present at the sales gallery at 5 pm. This involved removing table and chair covers, unplugging company-owned equipment, and ensuring the venue was left clean and orderly. Before leaving, I took pictures to document the clean-up process and updated our group accordingly.

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29/7/2024:

Today, we all returned to the office as usual. After arriving, I continued to check whether there were any new purchases on our online platform. I then started packing some parcels because there were orders that needed to be shipped out today, as we hadn't worked for the past two days. Once the parcels were shipped, I had to put everything back in the storeroom after our two events last week. There were many items to organize and clean since we had brought a lot of things to Kuantan. I was busy with these tasks until lunchtime.

After returning from lunch, I began working on a claim form for some expenses I wanted to reimburse. Suddenly, a senior colleague informed me that some items needed to be resent. This was due to missing parts in a parcel sent last week and some feedback from the buyer. I needed to resend the parcel and contact the buyer to ensure they understood the process and knew we were doing our best to maximize their satisfaction. After repacking, I went to MBE to resend the parcel, choosing the best shipping option and consulting with a colleague to determine the most suitable choice.

30/7/2024:

Today, I helped my colleague search for restaurants for our clients' upcoming trip. We explored options around Petaling Jaya and Kuala Lumpur, including seafood restaurants and some well-known local spots. After that, I needed to clear some space in our meeting room to accommodate the stock that will be arriving next week. It was essential to tidy up the room to make space for the stock, which will include mooncakes due to the upcoming Mid-Autumn Festival. We will also be busy with promotions over the next few weeks.

Additionally, I was instructed to prepare the exhibitor briefing list for an upcoming event. This list outlines all the rules, terms, and conditions for exhibitors at Sunway Velocity Mall. I need to update the list so that exhibitors can refer to it while setting up their booths. I also have to prepare a promotional plan for the coming month for our online store.

31/7/2024:

Today, I continued clearing the meeting room and reviewed the exhibitor briefing list.

1/8/2024:

Today, I had a new task for the upcoming event. I needed to create a checklist for the exhibitors. This checklist will record all the equipment they require for the event, such as the number of tables and chairs, electrical power needs, and more. I will compile this information in an Excel spreadsheet so we can print it out for suppliers or other external parties involved in setting up the booths. I will keep the spreadsheet updated by gathering the latest information from my colleagues.

After that, I continued to clean up both our meeting room and storeroom. Once everything was tidied up, I focused on Shopee-related tasks. I began researching ways to enhance the appearance of our online shop to make it more attractive and boost sales. I decided to create new images for some products, hoping that these changes will give our shop a refreshed look overall.

2/8/2024:

Today, I need to head to Desa Sentral to organize and clean out the storeroom. We’ll be moving items from past events that our company used, and everything needs to be relocated from outside into the storeroom. I won’t be alone—one of my team members will assist me with the task.

It took us nearly four hours to complete the move, as we spent the first two hours transporting the wrong items. Once we finished, I’ll head to Ampang to pick up a rostrum. The rostrum is located inside a motor shop, and it took me a while to find it due to the shop’s tricky location.

Afterward, I need to buy some groceries, specifically 20 cartons of Spritzer mineral water. I checked NSK and Giant, but unfortunately, neither had any stock left. Given that it’s already 5:30 PM, I will call the office to update them.

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15/4/2024: As usual, my job tasks involve building up my database and making calls along with sending emails. I informed my supervisor that I have made the decision to change my internship. She was very happy that I have a clear understanding of what I want, and she expressed her full support for my decision, wishing me all the best.

16/4/2024: After having a discussion with my supervisor, it was decided that today would be my last day of internship in this company. Before leaving, I updated everything and sent it to my supervisor and senior.

17/4/2024 to 30/4/2024: Waiting for new intern that start from 2/5/2024.

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6/5/2024:

In the morning, I was responsible for organizing everything we brought back from the event site and storing it properly for the next event setup. Additionally, I learned how to fill out claim forms and leave application forms. In the afternoon, my boss taught us how to understand an event proposal thoroughly. This involved studying every aspect of the event, including past events, their attraction points, and other relevant details that needed to be noted.

7/5/2024:

Today, one of my supervisors, Kevin, assigned me a task regarding event claim reports. I'm responsible for inputting every detail of the expenses related to the events that have occurred over the past two months. I must categorize each expense, such as manpower, food & beverage, transportation, and others. Following that, I need to photocopy every receipt to retain them as evidence so that we can claim back the money spent on the events. In the afternoon, I was tasked with preparing a proposal with my senior colleague. We needed to create a PowerPoint template for an upcoming event. As this was my first time preparing a proposal, my senior guided me through the entire process.

First, I had to base the proposal on an example and then adjust every aspect in the PowerPoint, including font, color, slide background, and more. I ensured that each slide maintained the same scale and designed distinct pages for specific needs, such as VIPs. My senior emphasized the importance of preparing the master slide before creating the PowerPoint presentation. We needed to incorporate every page design into the layout so that we could efficiently prepare the PPT for the upcoming event. This way, we ensured consistency and saved time during the presentation creation process.

8/5/2024:

Today, I was tasked with assisting in setting up for tomorrow's M Zenya Sales Gallery Grand Opening event. Before heading to the location, we needed to ensure all the necessary equipment for setup was gathered at the office and loaded into the car. In the morning rush, I mistakenly wore formal attire but swiftly corrected it with a crew shirt, realizing its importance for optimal job performance. Accompanying a colleague's car, we made our way to Sungai Mas Plaza, where a flurry of tasks awaited us. From wrapping hydrangeas to arranging tables and chairs, printing name tags, and more, the day was bustling with activity. Meanwhile, others focused on crafting the floor plan, meticulously arranging the stage and ceremony section with precision, even measuring the floor's length and width using a vibrant red carpet.

I gained valuable insights into floor setup techniques and the art of adorning walls with red cloth, skillfully creating elegant curves to enhance the ambiance. After a well-deserved lunch break, we awaited suppliers to deliver additional tables, cocktail tables, chairs, and cloths for the dining area setup. Planning extended beyond the event itself, ensuring tables were reserved for various guest categories like VVIPs, VIPs, and media personnel. As the day drew to a close, unforeseen challenges emerged. A malfunctioning air conditioner prompted urgent communication with suppliers, necessitating the arrival of air coolers. Additionally, discrepancies were discovered in the ceremonial paper cuttings, prompting a reorder to maintain perfection. Despite the unexpected hurdles, our dedication to ensuring a flawless event remained unwavering.

9/5/2024:

As our event is scheduled to commence at 11 am, with VIP arrivals expected between 10 to 10:30 am, our team is required to be on standby by 8 am, as directed by our organizer, Kevin, who emphasized a 7:30 am arrival. Gathering for breakfast near the shopping mall in the morning, we shared a meal before conducting final checks to ensure readiness for any unforeseen circumstances. Remaining prepared for unexpected situations is crucial. For instance, we may need to rearrange the VVIP table according to client requests or reprint name tags due to spelling errors.

Prior to 9 am, Kevin provided a brief overview of the event flow and highlighted key points to observe during its progression. Concurrently, team members were assigned various roles, such as logistics, food and beverage, stage management, audiovisual coordination, among others. My responsibility was in logistics, tasked with welcoming VIPs upon their arrival and ensuring they were escorted to the venue smoothly. Equipped with a list of VIP names and their corresponding car plates, our team communicated effectively via group channels to coordinate with ushers, facilitating the seamless transition of VIPs to their designated areas. Our event marks the grand opening of the sales gallery, promising a flurry of activities throughout the day. From the ceremonial ribbon cutting to the captivating lion dance, and from insightful presentations by esteemed VIPs recounting the rich history and monumental growth of our company to the unveiling of the exquisite M Zenya, there's an abundance of excitement awaiting us.

The hustle and bustle won't cease until around 2 pm when we can finally steal a moment of respite.Throughout the event, our top priority is to ensure the seamless experience of our VIP guests, from their arrival to their designated seats, and onwards to the dining area before they bid adieu. Their comfort and safety remain paramount at every step of the journey.

Following the festivities, a delectable lunch awaits, courtesy of our catering service. Picture a spread of fragrant rice, tantalizing Japanese curry, fried chicken, refreshing fruits, and delightful snacks. As we indulge in this culinary delight, we segue into a post-event analysis session among our team of organizers. Our diligent event coordinator has already gathered invaluable feedback from clients for future enhancements. Key takeaways include:

familiarizing ourselves with the event flow, seeking clarity on proposals, maintaining impeccable personal presentation—crucial in corporate settings, and conducting thorough rehearsals to ensure flawless execution.

Technical prowess also proves invaluable, as unforeseen challenges demand quick thinking and resourcefulness. Whether it's troubleshooting a malfunctioning sticker printer or seamlessly integrating last-minute additions into the program, preparation is key.

Pre-event research becomes our guiding compass, ensuring we recognize and welcome VIPs with ease.

Effective communication becomes our lifeline, allowing us to adapt swiftly to real-time changes in the event's dynamics.

As we wrap up the post-mortem session, we gear up for the next challenge, dismantling and preparing for the next endeavor. This event has been a profound learning experience, unveiling the nuances between academia and the real-world event industry. Eagerly, I anticipate embracing diverse challenges ahead, armed with newfound knowledge and readiness to excel.

10/5/2024:

After every event, our routine entails meticulously returning everything to its place in the office storeroom. Today's post-event duties led me to delve into mastering the operation of the printing machine, a skill crucial for assisting in the creation of event-related photocopies. Moreover, I undertook the responsibility of meticulously documenting yesterday's proceedings by uploading every captured moment onto Google Drive, ensuring comprehensive event documentation.

Following the completion of this task, I transitioned seamlessly into inventory management, a vital aspect given our company's ventures in e-commerce. With a diverse range of products, including coffee, popcorn, sauces, notebooks, and more showcased on platforms like Shopee and Lazada, conducting regular stock checks is imperative to uphold quality and monitor expiry dates, minimizing wastage. Concurrently, I honed my skills in customer service by promptly addressing inquiries and processing purchases on our online channels. As emphasized earlier, grasping the intricacies of event proposals remains paramount. Thus, once my core tasks were accomplished, I dedicated time to familiarizing myself with the details and updates concerning upcoming events such as the Auto show and BOC event (Bank of China), ensuring smooth progress through regular follow-ups.

Before concluding the day's work, I meticulously completed the task of inputting data into claim forms for previous events. Reflecting on the day's endeavors, I find profound meaning in the myriad opportunities for learning and growth that lie ahead.

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13/5/2024:

In the morning, we were delighted to discover that our online platform had received several purchases from customers, prompting us to swiftly prepare and dispatch their orders. Initially, our task involved meticulously verifying each item and its quantity, ensuring absolute accuracy. Next, we carefully selected the corresponding merchandise in accordance with the specific order. Once assembled, we meticulously wrapped each parcel before securely placing them into the delivery bags. To complete the process, we diligently printed and affixed the delivery forms onto each package.

Amidst our bustling morning, we seamlessly integrated a brief pause for lunch, all while en route to deliver the parcels to Pos Malaysia. Following our meal, I was tasked with completing an essential assignment: filling out the application form for various event licenses. This undertaking proved enlightening, revealing the intricacies of acquiring permits for diverse aspects of an event, such as the AV license and floor application, among others. I gleaned invaluable insights from our supervisor, comprehending not only the requisite applications but also the significance behind each approval. Armed with this newfound knowledge, I am better equipped to navigate the complexities of procuring licenses for future events, understanding the nuances and key considerations involved in the process.

14/5/2024:

In the morning, I was tasked with organizing and tidying up the storeroom. My first order of business was to gather all items near the entrance, ensuring easy access to the storeroom. Simultaneously, I embarked on a quest to source props for our upcoming celebrations, such as Merdeka and Christmas. Once the necessary items were procured, I meticulously rearranged the contents of the storeroom, striving for cleanliness and orderliness. Upon completing the cleaning process, my focus shifted to arranging the schedule for next week's event. Fortunately, I had received thorough guidance on the intricacies of scheduling: from structuring and communication to identifying the pivotal elements essential for a seamless event timeline. Drawing from the proposed timeline, I meticulously crafted a schedule, mindful of each crucial detail and ensuring alignment with our overarching objectives.

15/5/2024:

Today hasn't been particularly hectic for me. This morning was spent managing some paperwork tasks like photocopying documents and organizing paperwork. However, the afternoon took an unexpected turn when I was tasked with delivering an item to a hotel in Kuala Lumpur. It was my first time handling such a responsibility, and I was granted the privilege of using the company car for the delivery. Accompanied by a colleague, we set out to deliver the item, with her taking charge of liaising with the recipient while I assumed the role of the driver.

Upon arrival at the prestigious Shangri-La Hotel, we encountered a hiccup as the intended recipient was unavailable, necessitating communication with the reception staff. Despite facing some delays due to traffic congestion and inclement weather on our return journey, we eventually completed the delivery after nearly an hour. Upon returning to the office, I was assigned the task of inspecting and cataloging a shipment of goods received for an upcoming event next week. These items, gifts from China for the ceremonial occasion, were securely wrapped in wooden crates for transportation. Careful handling was essential to avoid any injuries from the wooden packaging.

Before concluding my workday, my supervisor requested that I stay a while longer as she had some time to impart valuable insights into event proposal preparation. I was grateful for her willingness to invest her time in mentoring me, even beyond regular working hours.

Over the course of two hours, she provided detailed guidance on crucial aspects to consider when crafting a proposal, such as highlighting key points to captivate clients, integrating compelling visuals, and ensuring meticulous attention to formatting and presentation. Through this immersive learning experience, I gained a newfound appreciation for the intricacies involved in proposal development. It became evident that success hinges on meticulous planning, attention to detail, and effective communication. As a culmination of this learning opportunity, I was entrusted with the task of drafting a layout plan and conceptual flow for an upcoming event scheduled for June.

16/5/2024:

As per yesterday's lessons, today's agenda revolves around crafting a comprehensive layout plan and flow for the upcoming event. Drawing inspiration from the example provided, my first task involves sketching a preliminary layout, estimating the required units of chairs and tables, and aligning them with the dimensions of the venue floor, as informed by my colleague. Additionally, I must ensure all necessary event essentials are accounted for, including cocktail tables, registration booths, 3D word lights, vertical advertisement TVs, monitors, and other pertinent items. It's crucial to confirm these requirements to guarantee a seamless execution on the day of the event. Simultaneously, I'll be crafting a visually appealing proposal template, selecting colors that resonate with the event's theme to enhance its attractiveness during client presentations. Moreover, I'll create additional slides to facilitate my partner's updates with relevant event information.

To complement the proposal, I'll scour for suitable event photos, showcasing brand products, cocktail setups, chairs, and other elements to provide clients with a vivid understanding of our proposed concepts. Later in the evening, I'll tackle the dismantling of the wooden boards used for yesterday's delivery, ensuring they are disassembled completely for easy disposal. This task typically consumes around two hours, involving transport to the designated disposal area in the car park. Before concluding the day, I've been informed of additional requirements for the proposal, including menu inserts and layout adjustments. I'll swiftly incorporate these revisions to ensure the proposal reflects the latest updates and presents a cohesive and enticing vision to our clients.

17/5/2024:

Today, the office is abuzz with preparations for the upcoming event, as colleagues dart in and out for crucial meetings. While many venture out, I've been entrusted with overseeing essential paperwork within the office confines. My duties extend beyond the mundane, delving into the technical realm as I meticulously transfer data from antiquated company phones to their sleeker successors. Additionally, I've been tasked with ensuring our communication lines remain open and operational by charging the walkie-talkies, a vital component for the event slated for the 21st of May.

As dusk descends, my learning continues as I receive a tutorial on the art of crafting a compelling proposal. Among the pearls of wisdom shared is the necessity of embracing multilingualism, recognizing the diverse origins of our clientele. This inclusivity fosters seamless communication and mutual understanding, transcending linguistic barriers. Moreover, I glean insights on refining the visual appeal of our proposals, adeptly removing backgrounds from images to impart a sense of crispness and professionalism. Each element is meticulously labeled, ensuring clarity and coherence for all who peruse our presentations. Before going out from the office, I make a mental note of my upcoming task: accompanying my boss to the airport to extend a warm welcome to our esteemed VIP guest for the event.

# data[].attributes.body
20/5/2024:

Today, I was also tasked with preparing an Excel file that compiles all the names and their corresponding car plate numbers for the MAEPS event. This meticulous organization serves a dual purpose: firstly, to facilitate our application for the VIP line, ensuring seamless entry into the VIP parking area without any interference from security. Secondly, it streamlines our site visits, enabling smooth setup and preparation. To construct this file, I must gather each team member's full name, IC, phone number, and their vehicle's plate number for registration and issuance of passes. Additionally, I delved into the intricacies of parcel handling.

Firstly, I meticulously verify the items purchased by customers and their respective quantities. Next, I carefully wrap each item in bubble wrap, ensuring its safe transit, free from any potential damage. Subsequently, I print out the delivery slip, affixing it to the parcel for easy identification. Finally, I dispatch the parcels to their respective carriers, leveraging the appropriate service based on the originating online shopping platform. For instance, items bought through Lazada are dispatched via MBE, while those from Shopee find their way through JNT.

21/5/2024:

Today, as I arrived at the company, I was promptly instructed to accompany the company's vehicle for a parcel delivery to Menara CCB, specifically to the Bank of China (BOC) department. Before our departure, we efficiently transferred all the parcels from our office to the car. Upon arrival, we swiftly unloaded everything and awaited the designated personnel to escort us to the respective department. I found myself navigating between lifts, as some floors required us to change lifts for access.

After assisting in organizing their belongings, I was requested to capture a photo as evidence of our parcel delivery.

Following this task, I accompanied my colleague to Dewan Bandaraya Kuala Lumpur (DBKL) to process a deposit refund for a previous event. This experience emphasized the importance of thoroughly understanding the required documents before visiting any governmental department. Without the necessary paperwork, navigating through the bureaucratic procedures became exceptionally challenging. We traversed from one building to another, from one department to the next, amidst a myriad of procedures. Returning to the office close to 5 pm, I received a call to remain a while longer, as my boss wished to impart some valuable knowledge. In preparation for the next day, where I would be assisting in hosting VIP guests from China for an event, I diligently took notes on their flight details, arrival times, dining arrangements, and more. I was tasked with creating a curated list of renowned locations for them to visit during their stay. Additionally, I was advised to pack my belongings, as we might need to stay at a hotel in Kuala Lumpur to facilitate our tasks over the upcoming three days.

22/5/2024:

Today marked the setup day for the Bank of China (BOC) event. Despite it being a public holiday, our tasks awaited completion. We converged at the event venue, the Intercontinental Hotel in Kuala Lumpur, by noon. Upon arrival, we diligently unloaded all the props from the car, gearing up for the setup ahead. Each of us swiftly dove into our designated tasks - from checking the slideshow to arranging the stage setup, ensuring every detail was immaculate.

Around 4 pm, I received instructions to rendezvous with my boss, Anny, at the Shangri-La Hotel, just a 10-minute distance from the event venue. Anny and I had another duty on our agenda - to greet VIP arrivals. After settling into the hotel and awaiting Anny's arrival, I delved into some research, scouting out potential destinations to suggest to our clients. One standout suggestion was Jalan Alor, renowned for its plethora of local delicacies, offering a quintessential Malaysian dining experience. Therefore, upon the VIP clients' arrival at KLIA, we planned to whisk them away to Jalan Alor for a delectable dinner. While waiting at the airport, my boss and I grabbed a quick bite, ensuring we were fueled for the tasks ahead. Upon picking up the VIP clients, we meticulously coordinated with the driver to ensure a seamless transition. This experience taught me the importance of meticulous planning, right down to the choice of car and driver, to ensure the VIPs' time was optimized and no moment was wasted. Clear, transparent communication was key, ensuring everyone was aligned and on the same page. Throughout the process, I was entrusted with various responsibilities, from calculating each VIP's days of stay and to making reservations for dinner for the coming day and monitoring flight statuses.

Eventually, we reconvened at the Shangri-La Hotel, where the clients indulged in a delightful dinner at Jalan Alor, and I received permission to retire for the night. My boss and I opted to stay at the Shangri-La Hotel for the duration of the event, as the constant back-and-forth to our respective homes would have consumed valuable time needed for client service. In the midst of it all, my boss imparted invaluable lessons, emphasizing that even seemingly minor tasks, such as arranging transportation for clients, are crucial elements in event planning. Smooth execution is paramount, ensuring our clients encounter no hiccups along the way.

23/5/2024:

In the early hours of the morning, I'm already standing by at the magnificent Shangri-La Hotel. Today marks an exciting venture as the VIP team embarks on a journey from KL to Ipoh for a visit to AHTV at Tanjung Malim, Perak. My boss and I are orchestrating the transportation to ensure everything unfolds seamlessly. Our mission is clear: the chauffeur must be poised at the lobby, ready to whisk the VIPs away, leaving no one behind.

Once the VIPs are en route, my boss heads to our BOC event at the Intercontinental KL, while I remain at the hotel to oversee on-site assistance for the afternoon event symposium. As the clock strikes 10 am, I'm already at the event site, adapting to last-minute venue changes. Tables are shuffled, name tags are adjusted, and microphones are meticulously removed. I also need to double-check the placement of the coffee machines, mindful of their noisy refresh cycles every 30 minutes. Before the symposium kicks off, my team reconvenes after wrapping up the BOC event for a quick lunch at the hotel. My role transitions to managing the presentation slides and capturing moments through the lens, ensuring smooth progression throughout the event.

Post-symposium, my boss, some clients, and I move on to MAEPS Serdang for the next event setup. By the time we arrive, the clock ticks close to 8 pm. Swiftly, we dive into action, arranging name tags, adjusting slides, and orchestrating seating for the next session. Simultaneously, we engage in a crucial meeting with the MAEPS event organizers to synchronize our plans.

Once everything is set, a rehearsal ensues, ironing out any wrinkles in the flow and ensuring the accuracy of the presentation slides. These slides encompass introductions of speakers from both Malaysia and China, along with informative segments highlighting their insights and contributions.

As the clock approaches 11 pm, amidst the bustle of the meeting, I seize a moment to explore the MAEPS event. It's the Malaysia Autoshow 2024, showcasing an array of vehicles from traditional Internal Combustion Engines to futuristic Electric Vehicles. The expansion to 40,000 square meters of exhibition space speaks volumes about the grandeur of the event.

Although I'm not directly involved in the setup, witnessing the meticulous booth designs and marketing strategies employed by exhibitors is immensely enlightening. It offers valuable insights into the art of attracting customers and effectively presenting products—a truly enriching experience for me.

24/5/2024:

Today marked the culmination of our efforts as the event at MAEPS unfolded. We, the organizers, arrived early in the morning, well before the 10 am start time. The event's theme, "50th Commemorative Malaysia-China Automotive Summit," epitomized our mission: "Driving Innovation & Collaboration for Future-Ready Automotive Testing Technologies in Malaysia-China."

However, a hiccup occurred when we discovered that the name tags on the sofas didn't align with the guest list. Quick thinking led us to print new tags, but a shortage of colored paper posed a challenge—some were blue, some white. In a decisive move, we opted for uniformity, printing everything on white paper.

Simultaneously, we adorned the venue with the flags of both countries, adding a touch of diplomacy to the ambiance. Our primary responsibility for the day was to ensure seamless access to the hall for all attendees, with our leader personally attending to the VIPs from their arrival until they were comfortably seated.

Throughout the event, we meticulously managed the schedule, ensuring each speaker adhered to their allocated time slot and swiftly resolving any unforeseen issues. The second segment, a panel discussion, required minimal intervention, allowing us to observe proceedings and ensure smooth facilitation.

Our boss graciously granted us the opportunity to explore the concurrent autoshow event, enriching our experience amidst the hustle of the day. As the panel discussion drew to a close, so did our event, marking the successful conclusion of three days of intensive planning and execution.

After dismantling our setup, we gathered for a well-deserved dinner, reflecting on the accomplishments of the day and the culmination of our collective efforts. With this, we bid farewell to an eventful day, proud of our achievements and ready to embark on new endeavors.

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10/6/2024:

As our event approaches in a few days, I'll be tasked with charging and testing all the walkie-talkies and earphones to ensure they're working properly. Following that, my colleague and I will undertake the hefty task of counting a large quantity of items we've received. These items include flags from both Malaysia and China, each varying in size, along with 100 flagpoles.

For the flags, we'll meticulously inspect each one to ensure its quality and check for any damages. As for the flagpoles, we'll need to individually assess each to ensure they're all functional. Due to the sheer quantity, it took us nearly four hours to complete everything, including the laborious task of moving them from the lorry into the office.

11/6/2024:

Today, my task is to continue checking the stock we've received. Since there's quite a lot to go through, my colleague and I will divide and conquer. Once done, I'll be responsible for preparing everything for tomorrow's event—a launch for Orvibo smart home technology, marking their first store opening in Malaysia under a China country's brand. Unfortunately, I won't be attending the event due to other responsibilities. After organizing everything, I'll be heading out in the company car later tonight and tomorrow morning for setup. Before wrapping up for the day, I completed the promotional plan proposal assigned to me last week, which I've already submitted to my supervisor for review. I'm eagerly awaiting their feedback.

12/6/2024:

Today, I couldn't attend the event due to other work commitments. In the morning, I was assigned the task of counting all the flags that will be used for future events. These flags included flags from Malaysia and China in various sizes. Simultaneously, I had to fulfill orders from our online shopping platforms, Shopee and Lazada. One particular order from Shopee required a coffee machine that had to be sourced from another location because our office had run out of stock. After receiving the machine, I carefully packed everything using bubble wrap and air wrap before sending it out via MBE.

Later on, we were tasked with ironing the flags as they had become quite wrinkled. One by one, we meticulously opened and ironed each flag, ensuring they were neatly hung afterwards.

13/6/2024:

Today, our primary task is to continue ironing the flags. Due to the large quantity, all my colleagues have been asked to help out, aiming to finish by tomorrow. Despite this, I also took some time to dispatch parcels that were delayed from yesterday.

Today's focus is on ironing the flags, a task requiring the assistance of all my colleagues due to the sheer volume. Our goal is to complete this by tomorrow. Amidst this, I also made sure to allocate time to dispatch parcels that were delayed from yesterday.

14/6/2024:

Today, we were requested to come to the office early to continue ironing the remaining flags. The urgency stemmed from our commitment to deliver them to the embassy by afternoon. Unfortunately, our electric power supply was damaged due to high usage, forcing us to halt all work and wait for the electrician to fix it. It took nearly an hour to restore the power. Despite this setback, we managed to iron as many flags as possible to ensure we could still meet our deadline.

By 1 pm, we had loaded everything onto the lorry and cars—speakers, pole flags, and most of the ironed flags, achieving about three-quarters of our target. Although we couldn't finish all the flags, our team then proceeded to deliver them to the embassy as planned.

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17/6/2024:

Hari Raya Haji

18/6/2024:

Today marks the Aerial Malaysia launching ceremony. We need to arrive early for setup due to yesterday being a holiday. The event is scheduled from 10 AM to 1 PM at the Banquet Hall, Royal Selangor Golf Club. Therefore, we must arrive well in advance to prepare everything.

Setup tasks include printing registration forms, preparing the MC's speech, setting up lighting and sound systems, stage decoration, and other necessary arrangements. My specific task involves printing chair tags that I prepared in an app yesterday, which will streamline our pre-event preparations. These tags are essential to guide VIPs to their designated seats according to protocol.

As we've arranged lunch for both participants and VIPs, we need to coordinate closely with the catering team to ensure timely food preparation at the designated location. Specifically for VIPs, we've also prepared table tags to ensure they are seated according to their positions. Additionally, I'm responsible for labeling the stage with numbers for VIP standing positions during the opening ceremony.

Before the event begins, I'll be stationed at the front door to welcome participants and guide them to the event site. Throughout the event, I'll assist with crowd control and welcome late arrivals. During the event, I'll also assist in moving equipment onto the stage for the opening ceremony.

The event concludes with a photo session and everyone enjoying their meals. We'll ensure the catering is updated to prepare food at the right time, neither too early nor too late. Post-event, we'll clean up by removing all tags, including chairs and tables, and clearing the stage. We'll help load equipment onto the lorry and then pack our belongings into our cars.

After cleaning up, we'll have lunch provided by the catering and head back to the office once everything is in order and everyone has left.

19/6/2024:

Today, my job involves tidying up everything from yesterday's event. Following that, I'll be sending out some parcels due to requests on the online shopping platform. Finally, I'll handle settling some financial claims related to the event we organized. at the same time, we received a special task: to distribute face masks from our company's stock purchased during the 2020 MCO period. Due to previous management issues, there's been an accumulation of leftover stock in our store. My colleague and I are tasked with finding charitable organizations that urgently need these masks.

Firstly, we'll search for organizations in need. Once identified, we'll contact them to arrange the donations. Simultaneously, I'll maintain a detailed list documenting the quantities of masks distributed to ensure accurate tracking of our donations.

20/6/2024:

We started our day at 10 AM by delivering our first batch of face masks to a Charity Group located in Cheras, which was established in September 2019. This organization not only supports disadvantaged individuals but has also operated a free clinic for the past two years, offering low-cost medical services.

After the delivery, we were informed that our company car needed servicing due to some issues, requiring a four-hour wait. During this time, my colleague and I had lunch nearby.

Following the car service, we proceeded to our second destination: the Foundation For the Disabled at Kepong Center, where we completed our second donation of face masks.

Upon returning to the office, we continued updating the face mask distribution list to keep track of our efforts.

21/6/2024:

Today, I received new earphones for the walkie-talkies, prompting us to conduct a thorough check on all the devices to identify any issues. We need to test each one individually with different earphones and walkie-talkies due to varying problems with each unit.

After the lunch hour, I was informed that I need to go to the event site to set up for tomorrow's event at Sungai Mas Plaza. The theme of the event is "Football Fever," and my tasks involve arranging the venue with football-related props, such as hanging small flags from different countries around the area. Additionally, I'll be responsible for transporting equipment necessary for the event's activities.

Once the setup is complete, I'm allowed to return straight back after finishing my tasks.

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24/6/2024:

Today, my colleague and I continued our meticulous testing of the walkie-talkies, addressing various issues one by one. After completing this task, I will assist my boss in processing claim forms that require recording in the system.

25/6/2024：

Today, our task continued with testing the walkie-talkies. We created an Excel sheet to document every detail of each walkie-talkie, helping us determine the best combinations to use for each event.

26/6/2024：

Today, I was informed to return to Mah Sing because some decorations were damaged and needed repairs. Around 10:30 AM, my colleague and I returned to Sungai Mas Plaza. We meticulously repaired each decoration to ensure they would not break down again.

Upon returning to the office, we began cleaning the storeroom, which was quite messy. We also searched for props that might be needed for an upcoming event. Simultaneously, we cleared out all the rubbish from the office.

27/6/2024：

Today, upon arriving at the office, I was informed that the decorations we repaired yesterday had been damaged again. I had to return to fix them once more. After completing this task, we proceeded to Central Market to purchase souvenirs for our clients.

Around 11 AM, we arrived at Central Market and began searching for the items on our checklist. We visited several shops, comparing prices and products to ensure they matched our requirements. Afterward, we went to another location to purchase additional items.

Upon returning to the office, I organized everything into one plastic bag and took a photo to verify that all items met the clients' requirements. Finally, I packed everything into a large box, as it needed to be sent out the next day.

28/6/2024：

Today, I was assigned to assist my colleague with their workload, primarily focusing on printing and filling in documents according to the company's specifications and codes. With the event approaching rapidly, there was a significant amount of documentation to be completed to streamline processes during the event. As the day progressed, our efforts extended into the late hours of the night. Each of us took on specific tasks, ensuring that everything would be finished before the next day began.

29/6/2024：

Today, I had the opportunity to explore an exhibition setup from start to finish. I was instructed to arrive at the Kuala Lumpur Convention Centre (KLCC) before 10 am, as that's when they begin preparing the foundation for the event—specifically, laying down the floors. This initial step is crucial because it sets the stage for the entire event. Any mistakes here could potentially lead to the event's failure.

The first task was to walk through each hall of the exhibition, recording everything on video. A KLCC representative accompanied one of our contractors to ensure that any pre-existing damages in the halls were documented, absolving us of responsibility later on. This documentation serves as evidence to clarify any post-event claims of damage that were already present.

Following this, the next step was to mark out the booth placements on the floor. Starting from the walls, we measured and marked the distances for each booth, ensuring compliance with venue regulations. It's vital to adhere to these guidelines, such as maintaining distances from walls and ensuring adequate walkway space, to avoid penalties and uphold the integrity of the event layout.

Even a minor deviation from the floor plan, such as a booth extending slightly too far, could affect the entire setup.

In the afternoon, my colleague and I continued with paperwork, meticulously reviewing exhibitor payments and updating checklists to streamline the booth construction process. We worked until 8 pm and then headed home, knowing we had to be back at KLCC the next day by 7 am.

30/6/2024：

Today, my colleague and I arrived at KLCC at 7am. Initially, we gathered at the counter in Hall 2 where we received a brief explanation of our tasks for the upcoming days. After organizing our belongings, we positioned ourselves at our respective counters. As mentioned earlier, I am assigned to handle halls 6 through 8, but on the first setup day, only Hall 8 was operational. Hence, we set up a small temporary counter outside Hall 8 for easier access, both for ourselves and the contractors.

Our main responsibility over the next few days is issuing vehicle passes. These passes are crucial for lorries needing access to KLCC's loading bay to unload their booth materials. The passes indicate the specific date and time allotted, as per our scheduled arrangements. This system aims to prevent congestion at the loading bay and ensure that unauthorized personnel do not enter.

In addition to distributing vehicle passes, we also provide wristbands to all workers and clients who wish to enter the halls to monitor their booth setups. Wristbands can be purchased in advance or on-site, ensuring only authorized individuals gain entry. This measure helps us identify and address any issues promptly.

Our routine involves waiting for visitors to collect their vehicle passes and issuing them wristbands. Concurrently, we meticulously record all pass serial numbers in an Excel sheet to track their progress from issuance to completion.

Throughout the day, I learned a great deal from my colleague. He patiently explained various aspects of exhibitions—why certain procedures are necessary, the importance of attention to detail, and other queries that piqued my interest. It was fascinating to understand how exhibitions evolve from conception to realization, with each booth uniquely designed and equipped.

Before heading home, a serious issue arose: my colleague's pre-event tasks were incomplete, potentially causing significant financial complications. Recognizing the gravity of the situation, we knew swift action was necessary to prevent further problems on the second day of setup.

Our boss promptly inquired about the status and gathered information to strategize a solution. Given the late hour and KLCC's imminent closure at midnight, we were advised to leave for the night as there was nothing more we could do at that moment to assist.

# data[].attributes.body
7/7/2024:

Today marked the second day of dismantling. We were required to arrive early as dismantling was scheduled to begin at 8 AM, and many contractors needed vehicle passes and wristbands. However, upon starting to distribute these, I was informed that my counter would be closed, and these items would be handled at another counter due to my assistance being needed elsewhere.

After securing everything at my counter, I proceeded to Hall 7 to assess the post-dismantling situation. Similar to the floor inspection conducted during setup, a meticulous floor check was carried out to ensure no items were missing. Any discrepancies would incur charges to the organization for mishandling the floor. Together with KLCC supervisors, we meticulously checked each row to verify counts and identify any mistakes on our part. Once completed, we handed over the hall back to KLCC, marking the official conclusion of the event where our responsibilities ceased.

Returning to the counter, I assisted in distributing vehicle passes and wristbands. By afternoon, most contractors had obtained what they needed, allowing us a brief respite. However, we remained on site until the end of dismantling to ensure everything and everyone departed smoothly and the venue was left clean.

Participating in the "run hall," where we systematically removed all tape from the floor, provided insight into the final stages of event cleanup. Additionally, I observed the intricate process of removing large containers from within each other, requiring precise teamwork and specialized equipment including multiple forklifts. Subsequently, reliable carrier lorries transported these containers away, emphasizing the logistical complexity involved.

The day concluded with a memorable gesture from our boss, treating us to McDonald's as a token of appreciation. We departed around midnight, marking the end of both the event and my invaluable learning experience in exhibitions.

9/7/2024:

Today, we returned to the office after the Archidex KLCC event 2024. Upon arriving, I went to my colleague’s car to unload all the items we had packed for KLCC. Next, we began organizing and returning everything to our storage room. We sorted the items by category and identified which ones were usable and which were not.

At the same time, we needed to clean up the storage room to prepare for an upcoming event. We also had to start documenting everything. One of the most crucial tasks was printing out all the payment slips as evidence and identifying any payments we had not yet received. My responsibility was to check each slip to ensure that we had printed them all. If any were missing, I had to reprint them and organize them into a large folder.

After completing these tasks, I began processing my expense claims for the event. I was informed that the claim process had changed, so my colleague sent me a template to record each expense. I will need to print out all receipts as evidence to claim back the money I spent during the event.

10/7/2024:

Today, we continued documenting everything. This was necessary because there were additional documents that needed reprinting. We had to check each one carefully, as these documents serve as proof to both our clients and ourselves that all payments have been completed and received.

After that, I proceeded with processing the claims. This task was quite challenging due to the numerous transactions involved. For the food expenses, as I had assisted my colleague with purchasing all the lunches and dinners, I had to enter the details into the Excel template. This included the date, restaurant name, invoice number, the person for whom the meal was purchased, and the amount.

Similarly, for transportation expenses, I recorded the details in the same manner, including the transportation ID number. I also had to print out all the receipts to submit along with the claims for reference by our finance team.

I had to redo many entries as I initially missed several details. I worked on this all day until everything was finally completed. In the afternoon, I received a message from my boss informing me that I would be assigned to complete a task the following day.

11/7/2024:

Today, I was assigned to clean the store room at a venue. Yesterday, my boss had assigned a few colleagues and me to go out of the office for a while. Our task was to help organize items in the venue's store room. Because of this, I was allowed to wear a crew shirt. We departed from our office at 10 a.m., heading to a venue near KL, Desa Sentral. It was a sales gallery, and it took us about 30 minutes to reach it.

However, an unexpected issue arose. We were not allowed entry into the sales gallery. After inquiring and calling the clients, we learned that the venue was closed that day due to ongoing building renovations. For safety reasons, entry was prohibited. This situation was a result of miscommunication between the clients and our team. With nothing else to do, we returned to the office and awaited a rescheduled date for the job.

Before heading back, we stopped by a factory in Kepong to drop off recycled paper boxes. We helped measure the weight of the recycled paper so it could be converted into money. It was a valuable experience, as I saw firsthand how recyclable materials can be repurposed to create new products, contributing to environmental sustainability.

For lunch, our boss treated us to a meal at a newly opened noodle restaurant that was offering discounts. During lunch, we chatted and sought advice on working in the event industry. We gained valuable insights from our boss, who shared her extensive experience in the field.

After returning to the office, I had to redo a claim form because some details were filled out incorrectly. I needed to recheck everything to ensure the claim form was accurate. Later in the afternoon, I began working on a new task: creating a promotion plan for Shopee's Limited Time Deals on July 25. This task was assigned by one of my bosses, who wanted to leverage the campaign to boost our online store. My role involves selecting products for discounts and identifying other promotional strategies to attract more customers.

12/7/2024:

Today, I submitted the promotion plan to my boss and am now awaiting her feedback. I also reviewed everything once more to ensure the plan was accurate and error-free. Additionally, I explored Shopee's educational resources to learn about new tools and strategies for improvement.

After lunch, my colleague and I were tasked with distributing masks from our store to several charity organizations. Prior to delivery, my colleague researched and contacted the charities to confirm the locations and ensure timely delivery. Two of the locations were around Petaling Jaya.

We moved six boxes of masks from the office store room to the company car. Once everything was in place, my colleague contacted the charities to provide an estimated arrival time. The entire process took us almost two hours to complete, after which we returned to the office.

# data[].attributes.body
15/7/2024:

This morning, I packed several parcels in response to requests from our online store. I had to send them to two different locations using different logistics options: some parcels went to MBE, while others were sent to J&T.

In the afternoon, I received a call informing me that changes were needed for the promotional plan. I realized that I hadn't fully understood the campaign details. I reviewed the terms and conditions again, made the necessary adjustments, and revised the promotional plan to ensure it was clear and accurate before resubmitting it.

16/7/2024:

Today, I continued working on the promotional plan since there wasn’t much else to do. I focused on refining the plan, reviewing the tools I used, the products, and the pricing to ensure that the promotion would attract more customers and boost sales.

Additionally, I explored more features of Shopee to discover new tools for managing and controlling our shop’s sales. I also conducted research to better understand some of Shopee's advanced tools, aiming to use this knowledge for future proposals.

17/7/2024:

Today, I continued learning about Shopee, focusing on shop decoration and product images. I discovered that our current decoration was outdated and less attractive, having been in use for many years. Additionally, some product images were unclear and had not been updated. I decided to design a new cover photo and update images for selected products.

In the afternoon, my colleague noticed that one of our shipped products had not reached the customer. Since we were unsure of the problem, I went to the outlet to investigate. At J&T Express, I learned that the parcel had been sent to the wrong location; it should have gone to MBE. I retrieved the parcel and resent it to the correct address. Fortunately, the parcel was in good condition, and we identified the issue quickly.

After resolving the shipping problem, I assisted my colleague with some tasks related to an upcoming conference for a group of tourists from China, taking place in Pahang, Malaysia. I entered their details into the hotel list, specifying room assignments and dates. I also renamed all the files according to their names and compiled them into a single folder to streamline my colleague’s work.

18/7/2024:

Today, my colleague and I returned to Desa Sentral to organize some items in their store. This time, we were able to meet the person in charge, who explained what needed to be done and how we could assist. We were tasked with moving all the televisions into the store to clear the area for an upcoming event. We carefully packed and wrapped each television to ensure their safety, then returned them to their original boxes and secured them.

Additionally, we needed to help clean out the store room to make space for all the televisions. The entire process took us nearly two hours. We had to return to the office before 2 PM for a post-mortem session on a recent event.

Once back at the office, I had some time for lunch. Afterward, I was assigned a task to assist my senior colleague with some documentation. I helped by renaming files and cross-referencing names with a document to facilitate her paperwork for accommodations.

Around 4 PM, we began our post-mortem meeting regarding the Archidex 2024 event at KLCC. Held in the meeting room, we discussed various issues that arose during the event. The discussion was productive, and we were able to identify problems and propose solutions. Initially, I expected the meeting to be quite serious, but it turned out to be a relaxed and supportive environment. Our supervisors offered constructive advice without reprimanding us, encouraging us to learn from our mistakes and improve for future events. I appreciated their approach, which made us feel valued and more at ease while working together.

19/7/2024:

Today, my colleague and I were assigned a significant task in preparation for next week's Army Day event, which will celebrate the 97th Anniversary of the Founding of the Chinese People’s Liberation Army. Our job was to enter all phone numbers into the company phone to ensure we could contact everyone involved. After that, we needed to send out invitation cards via email and WhatsApp.

It took me almost the entire morning to input and organize over 150 phone numbers, renaming them according to the provided list, while my colleague updated the list. After lunch, we divided our tasks. We were responsible for sending emails, but since only one person could access the company email account, we took turns sending out invitations and resting.

We were later informed that we also needed to send the invitations via WhatsApp. This required us to work quickly, as there were many messages to send and respond to simultaneously. We were racing against the clock to ensure all invitations were sent before the end of the workday.

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22/7/2024:

This morning, I helped my colleague search for accommodation for clients who will be taking a few days' trip to Malaysia. Our task was to arrange their itinerary, find places to visit, and handle other related details.

In the afternoon, I focused on learning more about Shopee. I attended some classes to enhance my knowledge on how to better manage our online store. After that, I prepared equipment for an upcoming event. I packed items according to a list, as some of these items will be used during the event.

Before finishing for the day, we had to peel the stickers off over 300 pins for the event. This task was necessary to ensure everything was ready before the event begins.

23/7/2024:

Today, after we arrived at the office, we continued peeling the stickers off the pins, as they need to be sent to the embassy for the upcoming event. Once we completed that task, I focused on furthering my knowledge of Shopee and assisted with additional preparations for the event.

24/7/2024:

Today, I continued packing parcels, but this one was particularly large, so it took more time to complete. This parcel needed to be sent to J&T. However, I encountered a problem: J&T Express and J&T Cargo are different services. As a result, I had to bring the parcel back and seek assistance. After my boss was informed of the issue, he provided some solutions. First, I needed to contact J&T Cargo's customer service to determine how to proceed. They offered two options: arrange the shipping through J&T Cargo or drop the parcel off at one of their drop-off points. After researching, we found that the drop-off point was quite far from our office and we lacked the time to deliver it ourselves, as everyone is busy preparing for the upcoming event. After discussing the details, we have decided to arrange a shipment from our office. I will be the point of contact with J&T Cargo and will provide them with updates as needed. After lunch, I have been assigned to handle the receipt and delivery of wine.

First, we need to visit the Embassy of the People's Republic of China in Malaysia to collect the wine according to the list. We have already coordinated with the contact person there to arrange for pickup. Once we have the wine, we will deliver it to the Shangri-La Hotel, where it will be used for an upcoming event in the hotel ballroom.

Upon arriving at the hotel, we will locate the loading bay and use a trolley to move all the wine into the hall. After the delivery is complete, we will return to the office, and I will continue packing items for the event, which is scheduled for tomorrow.

25/7/2024:

Today is marked as Army Day. We have been instructed to arrive at the Shangri-La Hotel by 9 a.m. to help with the preparations for the event. When I arrived, I began assisting with printing paperwork, moving and carrying items, and ordering lunch for everyone.

In the morning, some of us continued working and discussing event details, while others focused on setting up for Army Day. We worked from morning until around 4 p.m. The event itself will start at 6 p.m., with registration beginning around 5 p.m.

However, I won’t be involved in the event because my colleague and I have other tasks. We need to go to KLIA Airport to pick up some VIP guests. We arrived at the airport around 6 p.m. but had to wait for two hours due to a flight delay. After picking them up, we returned to the hotel, where my responsibility was to help them with their luggage and get it to their rooms.

Before heading back, I also need to assist with loading some items into the car for the next event, which will be held in Kuantan the following day. I will be part of the group traveling to Kuantan as well.

26/7/2024:

Today, I will be accompanying my colleagues to handle an event in Kuantan. Only three of us are going: two of us will drive together, while one colleague will travel by bus and keep us updated on their status. My colleague and I will take the company car, departing from the office early to set up the venue before the clients arrive. We plan to leave the office around 6 a.m., having arrived there by 5:30 a.m.

I will be driving alone to Kuantan, Pahang, as my colleague needs to be well-rested for their crucial role in assisting clients and fulfilling their needs. My job will be to support my colleague, so it's best for them to rest before the event.

Upon arrival at the venue, we will immediately set up the meeting room for the afternoon session. At the same time, I will collect the room keys to help with room assignments. Special attention will be given to VIP rooms, where I will ensure that a fruit basket is placed inside and a welcome card is added.

For the meeting room, my tasks will include setup, printing materials, placing table labels, and arranging lunch for my colleague. I will be busy until all clients have arrived and the meeting has begun.

While the meeting is in progress, I will check us into our homestay and remain on-site to assist my colleague as needed. After the meeting, we will clean up the room and prepare for dinner. This includes repositioning table labels and ensuring that all wine is ready to be served.

Before we wrap up, we'll ensure that all clients have a pleasant experience and enjoy their evening. We expect to finish our work around 9 p.m. and will need to get a good night's rest, as we must be back at the hotel by 7 a.m. the next day.

27/7/2024:

Today, we need to wake up at 6:00 AM and reach the hotel before 7:00 AM. After my colleague arrives at the hotel, I’ll find a nearby shop that’s open in the morning to buy breakfast for us. I’ll be driving around and eventually head to a 7-11 to pick up breakfast. Once I have everything, I’ll return to the venue to assist our clients. When they arrive at the lobby, we’ll help manage their luggage and check them out. We’ll also let them know they can enjoy their breakfast before we head to the next destination. After completing all the checkouts, my colleague and I will depart from the hotel first, as we need to head to another destination. However, we were informed that the clients will follow our car and join us. Our next stop is the Malaysia-China Kuantan Industrial Park (MCKIP), where they will tour the park while we wait for them to finish.

Around 10:30 AM, my colleague and I will head to a restaurant to arrange lunch for the clients. We'll handle the orders and update the caterers to ensure the food is ready and warm when they arrive. After coordinating lunch, we’ll take a brief break while they enjoy their meal. Following lunch, we’ll settle their payment and rush to Raub to experience Malaysia’s famous durian.

The journey to Raub takes about two hours, as it is located deep in a village. We'll make sure they get the chance to sample various types of durian and explore the area. Afterward, we’ll return to the Shangri-La Hotel for dinner. The drive back to Kuala Lumpur takes about two hours, and we’ll find that our other colleagues are already there. We’ll pack up a few items and then finally be able to rest.

It’s been a long and tiring day, with a lot of driving and event assistance required, but everything should go smoothly.

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5/8/2024:

Today, I continued working on designing product images for Shopee and Lazada. However, our company’s internet unexpectedly went down. After investigating, we discovered that the router was broken, leaving us unable to work for the entire day. Our only option was to use our personal hotspots to continue our tasks, but this was far from ideal.

After lunch, with limited options for work, I was assigned to purchase some essential items. I drove around Petaling Jaya to find mineral water and, at the same time, needed to pick up a transparent sheet in Shah Alam. The search for the mineral water was particularly challenging, as I visited several locations before finding a store that had stock available.

By the time I returned to the office around 6 PM, I had to organize and store various items that will be used for the upcoming event on Thursday. Despite the disruptions and the busy day, I managed to complete these tasks and prepare for the event.

6/8/2024:

Today is going to be quite busy for me with a packed schedule for event preparation. First, I need to purchase some supplies. Then, I’ll head to China Communications Construction Company (M) Sdn Bhd to deliver a frame. After that, I’ll visit a company called “I Heart Party” in Cheras to pick up a postbox, which will be used at the event site.

However, we encountered a problem: we couldn’t locate the company directly. We had to get in touch with the person in charge and were informed that we needed to go to a different location to collect the item.

Next, we need to find mineral water, which is essential for the event. We started by checking the nearest grocery store, then went to Econsave, but couldn’t find what we needed. We continued our search at Midvalley and, after visiting AEON and Jaya Grocer, we finally found 17 cartons of Spritzer water at Jaya Grocer. We greatly appreciated the staff’s help in loading the water into our car.

Suddenly, my colleague received a call from my boss asking us to go to Pasar Seni to buy local Malaysian souvenirs for clients who will be arriving in the next few days. Once we finish shopping, we’ll drop everything off at our event venue, Wisma MCA, and assist with some setup.

Before heading back to the office, we need to stop by a pharmacy to buy first aid supplies because we discovered that our current supplies have expired. After purchasing everything, we’ll return to the office to continue preparing for the upcoming event.

7/8/2024:

Today is packed with tasks for me. In the morning, I need to head to Mont Kiara to deliver a name card. After that, I'll go to Wisma MCA to unload items we stored at the office yesterday and assist with setting up the venue.

Following that, we'll collect our event shirts and caps for the upcoming event. We then need to buy more mineral water, as we're short of three cartons. We’ll visit various grocery stores to find the water we need.

At the same time, we’ve been assigned a task to pick up a coffee table from a house. This table will be used as a writing table during the event. After retrieving the table, we'll return to Wisma MCA to drop off everything and continue setting up. Since this is a large event, the setup will take several days. We start unpacking all the boxes, preparing items for the goodie bags, which include the mineral water we purchased, a notebook, some sponsored toys, and a booklet about the event's stories.

While this is ongoing, I've been asked to drive to Shangri-La Hotel with a few crew members to pick up additional items for the event. Afterward, we'll head back to the event venue. It’s almost 9 PM now, and we've been told to leave as we need to be back at the venue by 9 AM tomorrow. Before heading home to rest, I need to go back to the office to collect two red pedestals, which I’ll need to bring to the event venue tomorrow.

8/8/2024:

Today marks the big day for the China (Shantou)-Malaysia Economic, Trade, and Cultural Cooperation & Exchange Conference and the Exhibition Tour of QiaoPi History & Culture. We arrived before 9 AM to begin by unloading the items we had taken out of the office the day before. Once we carried everything upstairs, we proceeded with the final setup and preparations before the rehearsal started.

I’ve been assigned to manage the performance in the exhibition area today. I coordinated with the person in charge to confirm the timing and the songs that need to be played during their performance. Meanwhile, Mr. Joe will handle the music, including adjusting the volume, and we’ll need to stay in communication throughout the event to ensure everything runs smoothly. Additionally, I’ll be responsible for opening the exhibition section door.

After the rehearsal, I helped the customers pack their goodie bags. Before the event kicked off, I was asked to buy lunch for everyone, so I went to a nearby shop to pick up the food. I also arranged for a parcel from Lalamove because the printer we brought to the venue was broken. We needed a second printer, so it was sent from the office to the event site.

During the event, I stood at the entrance of the exhibition section to ensure that no one entered before the VIPs, as there was an opening ceremony for the exhibition. The event concluded with all the VIPs exploring the exhibition section.

By the time the event ended, it was almost 7 PM. We began packing up and organizing the items, separating those that would be used for the next event this coming Saturday. I was allowed to go home to rest once everything was loaded into the company car.

9/8/2024:

Today, I returned to the office to move everything back after the event. Once that was done, I headed back to Wisma MCA to transfer additional items into the car for tomorrow’s event. Since today is still the second day of the event, the exhibition section remains open to the public. I was asked to help out there, so I assisted with the performance by managing the music and ensuring everything ran smoothly.

Afterwards, I had lunch with my colleagues. I was then instructed to return to the office to assist with preparations for the Hi-China event scheduled for tomorrow. There’s a lot to get ready, so I spent the rest of the day preparing for it. I finished up around 8:30 PM. Before leaving, we had a briefing session to review the agenda for tomorrow’s event and discuss important details we need to keep in mind.

10/8/2024:

Today marked the Hi-China Event. Since we weren’t involved in the setup, we were asked to arrive at the venue by 6 AM to assist with final preparations. We needed to pack 500 mystery boxes for distribution during the event and apply number stickers for the opening ceremony stage.

The event, held at Sunway Velocity Mall, ran from 10 AM to 10 PM. We had to be ready before the official start time. I was assigned to manage the mystery box booth. Although the event opened at 10 AM, the main agenda, including the ceremony, began at 3 PM.

During the event, I helped with various tasks, such as moving chairs, cleaning the storeroom, assisting with registration, and facilitating VIP visits to the booth. The event was extended until around 7 PM due to delays. After that, we worked on attracting more customers to join the event, emphasizing that it was free and that participants could receive a mystery box by registering and collecting stamps from all the booths.

Our goal was to distribute all the mystery boxes by the end of the day. By 10 PM, we started cleaning up and packing everything away, concluding the event for the day.

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12/8/2024:

Today, when I arrive at the office, I’ll need to handle the equipment from the event. First, I'll unload everything from the company car and then store it in the storeroom. After that, I’ll be asked to take the car for a quick check since there's been some noise while driving it. Once I return, I'll continue with the stock check.

13/8/2024:

Today, when I arrived at the office, I continued checking and counting stock. This afternoon, I need to go to Sungai Buloh to pick up some items and deliver them to Menara Teo Chew.

14/8/2024:

This morning, I need to pack some parcels and send them out before the afternoon, as I have other tasks to attend to later. After lunch, I’ll head to Wenglee store to collect two rostrums and deliver them to Meng Factory in Sungai Buloh for touch-ups. We need these for an upcoming event. Once I’ve completed my tasks, I’ll return to the office to pack some wine glasses and wine pourers for our clients. After that, we’ll organize and store some mooncakes. Once everything is neatly packed, we’ll load it into the car for delivery.

15/8/2024:

Today, I have a special task. My colleague and I will deliver a wine order to Melaka. We’ll depart from the office at 9 AM and expect to arrive around 11 AM. We also need to handle the payment, as they will be giving us cash on delivery. Before heading back to Kuala Lumpur, we plan to enjoy some famous Nyonya food in Melaka.

Once we reach Kuala Lumpur, we’ll continue delivering some masks stored in our office to associations in Cheras and Ampang. After that, we’ll return to the office to send a parcel via Pos Laju, as this order is from another country. Before we head back to the office, we’ll stop by Mr. DIY to buy some plastic bags and chocolates, which will be given to clients as souvenirs.

16/8/2024:

In the morning, I will pack items that were bought yesterday to send to clients in Cheras. After that, I need to film a video showcasing our product. This video serves as proof that we have taken all necessary steps to protect the product from damage, and that any responsibility lies with the logistics team. Once I finish filming, I’ll head out to purchase more chocolates. After returning to the office, I’ll pack everything, including the chocolates, into a box to send to other clients.

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19/8/2024:

Today, my colleague and I continued packing parcels of mooncakes. We are quite busy because there are many orders, including some urgent ones that need immediate attention. Once we finish packing, I’ve been asked to deliver some items to the Embassy of China in Malaysia. After I pack everything, I will head there to make the delivery.

Upon returning to the office, I need to count the mooncake stock to ensure that the quantity matches our system records. At the same time, I will check the quality and quantity of the mooncake gifts.

20/8/2024:

Today, I continued packing mooncakes in the morning. After that, I was asked to check the expiration dates on our coffee products. We discovered that some items had already expired and need to be returned. Once I identified the expired products, I packed them neatly for return to the supplier. I will also need to contact Mr. Tan to confirm the date for returning the items.

After that, I received a new order to pack four boxes of premium mooncakes. Before leaving for the day, I will count the mooncake stock as usual.

21/8/2024:

Today, our schedule was quite flexible. We focused on packing mooncakes for delivery, receiving and organizing the mooncakes. Before heading home, we’ll count the mooncake stock and update the records in Excel.

22/8/2024:

Today, I continued packing mooncakes and preparing them for delivery. In the afternoon, I will need to draft a message to promote our mooncake products on Shopee and Lazada.

23/8/2024:

Today, I don’t have much on my agenda. I’ll continue packing mooncakes if there are any orders, and afterward, I’ll spend the day writing down my daily tasks.

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8/9/2024:

Today marks the second and final day of the private event at Asa Residence. There wasn't much to do during the event itself. We began by setting up, filling all the tables with mineral water, rearranging the chairs, and clearing any rubbish from the tables and floor. Throughout the event, our main tasks were to take photos and monitor the quantity of leftover food from time to time.

The event concluded at 5 p.m., and we began dismantling everything. We packed up all the props belonging to our company, returned the tables and chairs to their original positions, collected all the signage, and ensured the venue was clean before heading out.

9/9/2024:

Today, our company was bustling with preparations for the Radium Arena opening. In the morning, some of our colleagues headed to the event venue to begin the setup, while two of my coworkers and I stayed at the office to continue packing mooncakes and sending them out before joining the others. At the same time, we were also on standby to deliver any props or equipment needed for the setup.

We stayed busy right up until we finished all the packing and deliveries required for the event, and only then did we get a chance to have lunch. By the time we arrived at the venue, most of the major tasks were already handled, so we helped with final touches like decorations and laying down the red carpet for the ceremony.

The team worked non-stop until around 6 PM. Before wrapping up for the day, we had a brief meeting to divide tasks and ensure everyone clearly understood their roles and the event's flow. Before heading back, we were asked to collect some items, including signage and voucher passes, from the title design team in preparation for tomorrow’s event.

10/9/2024:

Today marked the official opening of the Radium Arena. We were instructed to arrive at the event site by 7:30 AM, and although everyone was on time, the doors weren’t open yet, so we had to wait and have breakfast behind the shop. Around 8:30 AM, we returned to the venue and started some final preparations before the event began at 10 AM.

My tasks included placing mineral water on the tables and helping with the remaining setup. I was also responsible for popping the ribbons and lighting the ceremonial red robe. The opening ceremony itself was brief, lasting about 30 minutes. We started at 10:20 AM once all the VIPs had arrived and wrapped up by 10:45 AM.

After that, my main responsibility was to ensure the food was replenished as needed and to keep track of the remaining quantity. Once the ceremony was over, there wasn’t much left to do except walk around to check the surroundings, making sure everything was in order and that all guests were taken care of.

By 2 PM, most of my colleagues had returned to the office to resume their regular duties, leaving just three of us to handle the dismantling later on. We began dismantling around 4 PM, moving the flowers inside and rearranging them neatly. We also returned all the tables and chairs to their original positions. Thankfully, we managed to finish everything within an hour, and I was able to head home for a well-deserved rest after the teardown.

11/9/2024:

Take leave

12/9/2024:

Take leave

13/9/2024:

Take leave

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16/9/2024:

Malaysia Day Public Holiday

17/9/2024:

Today, my task was to deliver mooncakes and pick up the company car. At 10 AM, I accompanied my boss to make mooncake deliveries to several locations around KL. After completing the deliveries, he dropped me off at a repair shop in Ampang to pick up the company car. Afterward, I had more mooncakes to deliver to a few other places. Once I finished the deliveries, I returned to the office to count the remaining mooncake stock and pack some for the next day's deliveries.

18/9/2024:

My tasks today were the same as yesterday. I needed to count the mooncakes, check the remaining stock and flavors, and then start packing them for delivery and shipping.

19/9/2024:

My tasks today were the same as yesterday, but I managed to complete all the deliveries before lunch. After lunch, I assisted with processing claims by recording receipts into an Excel sheet for documentation. Before heading home, I was asked to organize the stock room by sorting items according to upcoming festivals—Christmas, Chinese New Year, Hari Raya, and the Mid-Autumn Festival. I needed to take everything out and categorize it so we could easily identify which items will be used for the upcoming festivals.

20/9/2024:

This morning, we needed to cut some batik fabric for my colleague and boss to bring on their upcoming outstation trip. We carefully measured and cut each piece, ensuring they were all the same length. Afterward, I was asked to do a stock check and update the remaining quantities.

After lunch, my colleague and I went to Title Design to pick up name cards and deliver them to a client in Mont Kiara. We then headed to the MIHAS event to collect some products that my colleague and boss would need for their trip to China. The event was quite large, but unfortunately, I didn’t have time to explore it. Once we retrieved the products, we returned to the office.

Back at the office, I continued helping with organizing the storeroom. Before leaving for the day, we also packed some products in bubble wrap to ensure they wouldn’t get damaged during the flight.

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26/8/2024:

Today, when I arrived at the office, my colleague and I continued packing mooncakes. Afterward, I had to deliver mooncake orders to several clients across different locations. Once I had my lunch, I began packing and organizing items needed for the upcoming event. After ensuring everything was ready, we loaded the company car and headed to Mah Sing Suria to start setting up. My colleague and I stayed at the venue throughout the day, assisting with various tasks like taking photos, moving the rostrum, tables, and arranging chairs. The setup was nearly finished by around 10 p.m., and we were allowed to head home for some rest, as we'll need to return at 9 a.m. tomorrow to continue the setup.

27/8/2024:

Today, I arrived at the event venue at 9 a.m. and we continued setting up. We started by covering all the chairs with cloth and tying ribbons around them. After that, we moved everything into place, including tables, chairs, and portable air conditioners. We also cleaned the floor, vacuumed, arranged the chairs more neatly, and packed all the goody bags. The setup lasted until almost 10 p.m. because, later that night, I helped with printing and tagging labels.

28/8/2024:

Once we arrived at the venue, a repellent treatment was in progress since the event was being held in a large tented space, which attracted many mosquitoes. It was necessary to ensure the area was safe for the public. After that was done, we resumed the final day of setup. We began by moving and arranging the many congratulatory flower stands sent by clients for the opening of the new residence. Since there were so many, we had to organize them carefully.

Next, we focused on setting up the stage, moving the rostrum, and helping to install the LED screen. At the same time, we ensured the floor was kept clear by collecting trash and disposing of it properly in the bins outside. We also had to place signage in various areas, such as the VIP holding room, catering area, toilets, parking lots A-C, media parking, and VVIP parking. This was important because we needed to record a video showing the public where to park and how to reach the venue, as it was located behind a building.

Before we started the setup, I handed out walkie-talkies to make communication easier throughout the day. We were finally able to head home for some rest around 7 p.m., as we would need to be back at the event by 6 a.m. the next day.

29/8/2024:

Today marks the event day for Mah Sing Suria Residence. We arrived at the site early in the morning and immediately began the final preparations before the event started at 10 a.m. I helped tape the carpet to the floor since the walkway had been changed, requiring the carpet to be redone. After that, we continued with tagging, reserving seats for media and Grab drivers. We carefully placed stickers on each chair to designate specific areas, making it easier for the public to know where to sit and helping us manage the crowd more efficiently.

I was assigned to handle logistics today, working closely with RELA to manage the flow of vehicles and identify VVIPs attending the event. My role included informing my team when VIPs arrived so they could be properly received. This was especially important because the Prime Minister of Malaysia, Dato' Seri Anwar Ibrahim, was attending, which required us to be vigilant and ensure everything ran smoothly. The event kicked off as soon as the Prime Minister arrived.

Later, I was called inside to assist with various tasks and helped distribute food to the Grab drivers. The event wrapped up around 2 p.m., and after lunch, we began dismantling. We collected all the signage, packed up props, moved the flower arrangements, tore up the carpet, and cleaned the floor. It was exhausting, but we enjoyed the experience. It took nearly four hours to finish the teardown, and before heading home, we held a post-mortem session to discuss any issues faced during the event. Finally, we were able to go home and rest at 6:30 p.m.

30/8/2024:

Today, when I arrived at the office, I called my colleague to help unload all the items from the company car. I had to head back to the event site to collect some remaining items for delivery to several locations. Once we arrived at the venue, my colleague and I gathered the leftover mineral water, goody bags, and other items. After that, we went to Mah Sing HQ to return the boards and goody bags. Next, we headed to the M Vertica Sales Gallery to drop off the mineral water.

Once all the tasks were completed, we returned to the office, where I helped organize and store everything neatly in the storeroom. After that, I continued packing mooncakes. We received an order for 155 sets of mooncakes, which will be delivered next week. I was also reminded to continue sending promotional messages on our office's online shopping platform to boost sales of the mooncake products. Before leaving for the day, my colleague and I worked hard to pack all 155 sets so that we could finish early.

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27/5/2024:

Today, as customary, after concluding the event, we undertake the task of organizing everything back into our storage. Venturing into the basement, we retrieve all items from the company's vehicle. Subsequently, we meticulously arrange each item, ensuring orderliness while maintaining cleanliness in the storage area. Upon completing this task, I commence reconciling all expenses incurred during the event, such as petrol and food, by compiling a comprehensive Word document with supporting evidence for the claiming process. Around 2 pm, I was assigned a task to gather information pertaining to Malaysia-China relations, with a specific focus on any available videos. This directive stems from our initiative to craft a celebratory video commemorating the 50th Anniversary of Malaysia-China relations. The video is slated to be 5 to 7 minutes in duration, with a due date set for June 12, 2024.

28/5/2024:

As instructed, I'm continuing to collect information on Malaysia-China relations over recent years for an upcoming video marking the 50th anniversary. This includes gathering details on past events, images, performances, and more. The aim is to create a comprehensive portrayal of the evolving relationship between the two countries.

29/5/2024:

I'm still in the process of compiling data on the Malaysia-China relations over the past few years, as requested. This involves gathering information on past events, pictures, performances, and other relevant material for the upcoming video commemorating the 50th anniversary. The objective is to provide a thorough overview of the bilateral ties between the two nations.

30/5/2024:

Today, I was informed to prepare for a meeting with the producer from Astro regarding our project. Around 10:30 am, we met the producer at a cafe near our office. Several important points were highlighted during this meeting:

- We will delve into the history of collaboration between the two countries, tracing back to 1974.

- Topics of discussion will encompass education, economy, visa-free arrangements, trade, technology exchange, and more.

- Emphasis will not solely be on financial aspects but also on cultural exchange and understanding between the people of both nations.

- Interview-based content will not be the focal point of the video concept.

- Results and dates must be clearly presented.

- Visuals will play a crucial role.

- Two versions of the video are required to accommodate different TV aspect ratios.

- Subtitles in both Chinese and English are necessary.

- Symbolic items representing each country, such as Malaysia's Bunga Raya and China's Panda, will be incorporated.

- Ministers from both countries need to be identified.

- Suitable narration sound, considering factors like gender and age, will be determined.

- The template color scheme will be decided upon.

Upon returning to the office, my colleague and I shared and updated each other on the key points discussed during the meeting, focusing on progressing with the video accordingly. We then proceeded to gather additional information required by the producer based on the ideas brainstormed during the meeting.

31/5/2024:

Today, I was asked to accompany my colleague to pick up a parcel and deliver it to Menara CCB. In the morning, we followed my colleague's car to the ZONGYO display shop to obtain a backdrop for Bank of China. Upon arriving at Menara CCB, we waited for the person in charge to escort us to the department where we would set up the backdrops. It was crucial to ensure the backdrop fit properly and the angle was correct for the meeting. Upon returning, I resumed searching for sources for the video. Additionally, I needed to follow up with the producer regarding the remaining sources needed, as well as details like the background color. Before leaving for the day, I was instructed to monitor the video's progress during the holiday period.

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23/9/2024:

Today, when I arrived at the office, my first task was to handle the pillows by putting the pillowcases back on and tidying up the linens. After that, I spent most of the day cleaning the meeting room. Before heading home, I was asked to work on a proposal to find potential meeting venues within the Klang Valley.

24/9/2024:

Today, before starting on the proposal, I needed to count the stock for our online platform and update the wine inventory for September. Once that was done, I began working on the proposal. I searched for venues based on the client's requirements and then organized the information into a suitable PowerPoint template to present to the client.

25/9/2024:

Take Leave

26/9/2024:

Today, I continued working on the proposal and contacted as many hotels as possible to gather the necessary information.

27/9/2024:

Today marks my last day of internship and my final day at the company. When I arrived at the office, I focused on completing the proposal since it was due today. I updated all the necessary information, and in the end, I managed to finish my tasks successfully. After that, I helped clean the storeroom.

Before wrapping up my last day, I returned all company property, such as my computer and access card. I also handed over everything in my possession to my colleague and uploaded all necessary files to the company server.

Before leaving, we had a brief conversation with one of the bosses. He shared valuable insights and advice that will be helpful in our future endeavors. He also wished us all the best and expressed his confidence that we would continue to grow and learn, no matter where we go or what we do.

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30/9/2024: Take leave

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KELVIN_SIEW_WAI_TONG 279209 INTERN FINAL REPORT