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video on management overview - Search Videos

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What I've learned is that by developing these three skills I can help my team be more organized, motivated and effective which leads to a successful business.

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Ethics is the workplace is a major component because it fosters a culture of trust and respect among the employees. Building a positive work environment allows employees to trust their employer, promotes integrity which leads to trust gained from the stakeholders.

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video on key characteristics of globalization - Search Videos

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Management within a Global Organization #2

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Management within a Global Organization #2

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Globalization allows businesses to reach more customers, grow their market and build their brand on a much larger scale. Because of globalization, social, cultural and economic exchange is more essential and significant.

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video on hierarchy of authority - Search Videos

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Organizational Structure and Processes #1

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Organizational Structure and Processes #1

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I've learned that hierarchy structure provides stability and consistency within an organization. It makes it easier for the employees to understand relationships within the organizations as well as how they measure up among their peers.

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video on hierarchy of authority - Search Videos

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I've learned the Porter's five forces is a great tool that help businesses make better strategic decisions. It enables organizations to understand their competitive market and allows them to view the industry by looking at the threat of substitution and bargaining power for suppliers and buyers.

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video on porters five forces - Search Videos

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Organizational Structure and Processes #2

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Organizational Structure and Processes #2

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Orientation and proper training for a new hire is essential. It provides the new hire with a sense of comfortability within their new role, their team and department, while also making them aware of their individual requirements, company expectations and policies.

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video on employee orientation and training - Search Videos

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This section helped me understand the difference in responsibility between leadership and management. Leaders inspire and encourage new ideas while managers are concerned more with the day-to-day operations of the organization.

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E5: Five Leadership Styles (Servant, Transactional, Transformational, Authentic, and Situational)

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Controlling Performance and Operations #2

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Controlling Performance and Operations #2

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This lesson taught me 5 key factors to improve customer loyalty and retention. These factors help determine customer satisfaction which leads to a positive impact on revenue, reputation and growth.

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Controlling Performance and Operations #1

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Controlling Performance and Operations #1

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video on types of control: strategic, tactical and operational control - Search Videos