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Patricia Reyes is a market researcher. She has recently completed a customer survey for Quartz Power Group and is presenting her findings to the Managing Director and the heads of department. My name is Patricia Reyes and I represent the company Online Researcher. Some of you may have met my boss, Duncan Brockway, who was here to present our services and discuss the options of online market research. But for those of you who don't know about the background to this project, I'd just like to say a few words about who we are and what we do. Online Researcher delivers web-based market research for companies who want to base their future strategies on customer needs. I joined the company about five years ago after working in retail management and customer care, and my main area of responsibility is coordinating our surveys department, which specialized in getting accurate online feedback from customers. I have conducted the research for your company from beginning to end. So I'm here today to present you with the results of that survey. Now to do this, I've divided my presentation into three parts. Firstly, I'll talk about the background of the research. Then we'll look at how we approached the research and thirdly, I'll summarize the key findings of the research. So let's start with a brief description of the background. Six months ago, your company found that there was an increasing number of customers in one of your company's three regions that were cancelling their contracts within fourteen days. There was also an increasing number of customer complaints in your call centre. So the key questions our survey needed to answer were: Why so many complaints and why so many cancellations? Of course, there were also some other issues that our survey needed to take into account So, essentially, the purpose of this survey was to answer your questions about customer numbers. I'd like to turn now to how we decided to approach the research. As I mentioned before, there were a growing number of customers who were cancelling their contracts within fourteen days, so it was important that our survey reached those people. However, in the same region there were new customers who didn't switch provider, so it was important to include a cross-section of those people in our survey So let's recap what I've said about the approach. We emailed the survey to 90,000 across the three regions and received a 4% response rate. Now, this is very good for this type of survey. We then analyzed those responses and compiled them in a report for you. And that leads me on to the third part of my presentation: the results of the survey. Now do all of you have a copy of the handout with the survey's findings? I know you probably haven't had the time to study this in great detail, but what I'd like to do is to give you an overview of the results and talk about some issues for your customers. So those are all the key results from the survey – I hope you will be able to use them effectively. Well, I've come to the end of my presentation. I hope this has given you a good overview of the survey: both its methodology and the results. As I said before, you can study this in greater detail in your handouts, and I'd be happy for you to email me any further questions. So thank you very much for listening and if you'd like to ask me any questions now, then I'd be happy to try and answer them.
https://youtu.be/7J9RbPfF68M

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At the airport - Speaking English at the airport. Common words and phrases

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Hello. Can I see your ID and the ticket please? Sure. Here's my ID and my ticket. Thank you. You may proceed to the check-in counter. Good evening. Welcome to A1 Airlines. Please give me your ticket and ID. Here they are. Thank you. Do you have any check-in baggage? Yes, I have one suitcase. Okay. Any hand-baggage? Yes, I am carrying my backpack into the cabin. Here's a security tag for your cabin-baggage please attach the tag to your bag. Thank you. Would you like the window seat or the aisle seat? I think I will go for the aisle seat this time. Sure sir. I can give you the aisle seat. Thanks. That will be very nice. You're welcome. Your seat number is 6D. Please take out your laptops and mobile phone and put it in this tray. Alright. You can proceed to the security check. Please remember to collect your items after the check. Thank you, I will. Please empty your pockets and put the contents in the tray, and hand me your boarding pass. Sure. Please raise your hands and keep them raised while I inspect you. No problems. Okay, you're cleared to go. Here's your boarding pass. Thank you. Can I see your ID and the ticket please? Thank you. You may proceed to the check-in counter. Do you have any check-in baggage? I am carrying my backpack into the cabin. Would you like the window seat or the aisle seat? Please take out your laptops and mobile phone and put it in this tray. Please raise your hands and keep them raised while I inspect you.

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At the airport - Speaking English at the airport. Common words and phrases

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MEGHALAYA TOURISM VIDEO | North East India | Umiam Lake, Root bridge, Shillong | Trailer

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Far off from clutters of life. Lies a land so pristine. The land where the clouds romance. And the sweetest music of the mystic waterfalls intoxicates one and all. Meghalaya with it's serene beauty, lush green forests and a saint like expanse is enough to leave the purest of the souls enchanted. This autumn to decode the mystery of the forests, feel the refreshing touch of virgin waters I travel the untouched trails of Meghalaya. With one of my friends Ankit. The place looks no less than a paradise. Through both of our lenses. However there are moments that cannot be captured, and would remain with us in our memories till eternity. Walk with us through the abode of clouds.

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MEGHALAYA TOURISM VIDEO | North East India | Umiam Lake, Root bridge, Shillong | Trailer

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the current challenges surrounding the covid 19 pandemic have caused a huge amount of fear anxiety and uncertainty for all of us today on demystified medicine we will talk about the impact of the pandemic on mental health including who is the most at risk and what you can do to improve your mental illness during this difficult time while social distancing guidelines help prevent the spread of the virus it has also led to determination of social gatherings closure of small businesses and increased financial difficulties due to layoffs and medical expenses in the u.s alone there are more than 20 million people who have filed for unemployment from january to april studies have shown that large-scale traumatic events that carry economic and social consequences can dramatically increase the mental health burden in the affected populations so if you're feeling stressed depressed or anxious during the pandemic you're not alone a global study has shown that one in four people in the general population experience some level of depression another study found that a rate of depression is three times the pre-pandemic levels and for populations that are under increased pressure or exposure risk to the virus such as university students front-line healthcare workers or covenanting patients the rate of mental illnesses is even greater by some estimation around 50 percent of university students one-third of all health care workers and half of covid 19 patients experience depression anxiety or sleep disturbances major risk factors in these three populations include socioeconomic status education level and whether they're living with others or living alone people who are under increased pressure or exposure risk and who also have low socioeconomic status or uneducated or live by themselves are at increased risk of developing mental health disorders so how do you regulate your own mental health during the covid 19 pandemic physical activities such as biking walking sports and even dancing have all been shown to reduce anxiety and depression exercising not only improves mood and mental health but has also been shown to improve self-esteem as well as attention and memory sleep may also play a huge role in improving mental health death is especially important during the pandemic while insomnia and sleep disturbances have been shown to be common occurrences in many at-risk populations studies have shown that higher quality of sleep may significantly improve symptoms of stress depression and anxiety interestingly exercising has been shown to significantly improve sleep quality it is recommended that seven or more hours of sleep per night is needed to meeting optimal health in adults lastly screen time is highly associated with mental health while screen time is unavoidable given the transition to an online work and learning environment the internet is also filled with misinformation and divisive content reducing unnecessary screen time especially on social media can have a profound and positive effect on your mental health with these tips in mind by incorporating daily exercise into a routine getting sufficient amount of sleep and reducing unnecessary screen time you can marketably improve your mood and mental wellness you can evaluate your own mental health using a variety of widely accessible screening tools online such as the phq-9 which screens for depression the g87 which screens for anxiety or psqi which screens for sleep disturbances if you decide that you would like some help with your mental health programs such as ementalhealth.ca crisis services canada and the u.s national helpline all provide access and referral to mental health services free of charge you can also ask for referral to professional mental health services through your primary care providers here are several more resources for seeking mental health advice in both canada and the united states hanging there we will get through this pandemic together

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SELF INTRODUCTION | 1 MINUTE (how to introduce yourself)

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Hi everyone, good afternoon. Let me introduce myself, my name is Putu Tiffany Teresa you can call me Fanny. I'm 20 years old i was born in Busungbiu village 28 June 1999. I come from Busungbiu village but now i live in Singaraja city. My hobby is traveling and listening to music. Now i'm a student, i'm studying at Ganesha University of Education on economics faculty and major in management. My reason to took management is I was learn more about economic, about business, and economic matters and the other side for job opportunities are also promising for me in the future. When a friends graduated, i want to implementation what i get at University about economy and get a new job or a better job. I want to make my family proud to me and my friends and also who knows me very well and don't forget to always work hard, study hard, and pray, and bless what do you have now. Okay this it all of me and thank you for your attentions, see you.

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SELF INTRODUCTION | 1 MINUTE (how to introduce yourself)