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Please upload your group's Empathy Map in the 1st box assigned to your group.

1) Click on the 3 dots at the side of the
2) Upload your Empathy Map using the" Arrow" icon.

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This is our submission for group 9

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My leader did not know how to upload so i helped him upload it

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Instructions:
1) Go to the box with your register number. (Each group has 4 members.)
2) Click on the 3 dots at the side of the box.
3) Upload your Empathy Map using the" Arrow" icon.

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Credits: https://www.nngroup.com

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Part 1

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Part 2

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This is my empathy map.

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This is my empathy map

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my empathy map

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Credit: Empathy map, by Harry Brignul

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1) Empathy mapping is to find out how that person / group of people feels, think, says and does during the specific situation / problem.
2) In this exercise, we should "Think as that person" but not "Think for the person" while putting in the points.
3) During this stage, do not "jump" straight to solve the problems but focus to find more as much details / information about that person / group of people.
4) Set specific goals to achieve objectives, not general statement. For example: Compare "Get mum to participate in different physical activities that she is interested" and "Exercise with mum". This will help to guide the students better during Stage 3 - Ideate (Ideas generation)