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Eir

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Layout, ease of use, functionality, contact page, chat bot, location, Social Media links
Good Layout:

Website directory at bottom of page
Easy to navigate.
Very detailed 'About us' section
Individual links to all their socials
Detailed 'Contact Us' page.
Company registered address and VAT number.

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Facebook, Followers, activity, responsive?
Instagram
Twitter
LinkedIn
YouTube
Snap Chat
etc.

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Layout, ease of use, functionality, contact page, chat bot, location, Social Media links,

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Website : Eir.ie
Facebook posts are active, although no response!
No Instagram presence.
Twitter is active and reactive.
You tube presence via advertising.
No presence on Snap Chat.

Conclusion here is that their website and Twitter are their primary social contact.  Trust Pilot reviews have a 93%  negativity rating.  Only 4% reviews were positive.

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Facebook, Followers, activity, responsive?
Instagram
Twitter
YouTube
Snap Chat
etc.

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Facebook: 233k followers - Active page with daily/weekly posts.
Twitter: Three Ireland 53k followers /Three Ireland Care - not posted on since since April. Generic response but very timely.
Instagram: 28k followers. Daily content based mainly around their event sponsorships. Also includes some handset/ tech promotions.
Trustpilot - 1.2 stars from 828 reviews with very few replies. Generic response.
Youtube 110k subscribers overall (Ireland 10k) - regular content -a lot of sub groups. Comments turned off.
Tik-tok 12.k followers. Regular content - pop culture.
Google Reviews: Not found on Google reviews

Do they respond to feedback??
Yes but a generic response across all channels.

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Facebook - Mainly positive feedback, but no replies.
Trustpilot - Plentiful reviews, overwhelmingly negative.
Google Reviews - 3.5 star rating.  Mixed bag of reviews - no responses.

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Facebook
Trustpilot
Google Reviews
Etc..

Do they respond to feedback??

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Layout, ease of use, functionality, contact page, chat bot, location, Social Media links,