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Use prototypes with 3rd party suppliers - generates discussion about requirements.

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The only limits are the ones we accept.

Miles is a life analyst! Life principles.

Quality of life is nothing to do with circumstances - it's your response that matters. Stop waiting for circumstances to change.

1. Not impossible - just never been done before.

2. Attitude is what determines altitude.

3. F.e.a.r. - false evidence appearing real.

4. You dont have to choose between succeeding as a ba and leaving a good life. Be inspiring in all aspects of your life.

5. Make sure everyone in your team is paddling in the same direction - otherwise doesnt matter how hard you are working.

6. You've got to do your bucket list whilst you are alive.

7. Forgiveness is a gift you give yourself.

8. Friendship and caring for people around you is the most imp thing in life.

9. Say yes.

10. Do your best every day.

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If we keep using post it notes we'll get the same outcomes. Why not lego blocks?

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https://www.visme.co

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Research effect of colour on mood and emotion. What colours do we use in workshops and models.

http://www.bbc.co.uk/programmes/b08lgmt3

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Stu records - technology one, runner up to sits at chirstchurch

Cc using tds for attendance monitoring, integrates with core hr. implementing midland itrent at the moment.

Plymouth looking at using Software 2 Apps - apps anywhere

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My business change plan!

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Supermarkets were disrupters of their time - shifted power, investment,  human behaviour. Disruption is not a new thing.

Meet the networked individual. Always on, open (privacy), research and data literate, collaborative, experimental.

Business eco system - look at your non traditional partners and competitors. Eg premier league chief said his competition is not other leagues but playstation and other entertainments.

Offerings to individual now need to cut across core busness, macro environ and business eco system.

Take the outside in customer centric view one step further by starting with when that customer woke up, not just when they started interacting with your business.

Currently, we model processes from an org POV - we control all stages of the process from purchase to delivery. We give options but still controlled by us. Not really treated customer as an individual.

Connected disruptive model. Platform that connects all the possible customers to all of the possible services. Ecosystem.

Digital transformation = societal change. Networked individual now in control.

Using data to create opportunities. Link your iwatch to your doctor.

We're in a blank space. Dont be afraid of this lack of boundaries.

Global value stream that cuts across organisational boundaries. Elevate your existing tools beyond your org. Connections are where the value is.

Example of council kennelling. People dont report stray dogs to the council anymore. They post on FB. Council can offer a platform to bring owners and finders together. Tempting to shut down the kennel. But actually keep that capabiity and use it in

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It's better to steal well than invent badly!

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http://amzn.eu/2B1hb0J

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Use name badges with shapes, colours and numbers to group people in different ways during a session.

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Not hidden in a doc.
Physically in the office.
Turn them into next year's values / objectives / strategy.

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Recognise who is doing this in a project team - not just a womans job.

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For positively reinforcing good group behaviour in a workshop.

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https://theartfulmodeller.com/knowledge-curation/

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You can take it with you.

You can take a great deal of your previous life with you. You are never starting from scratch.

Keep an inventory of you. From time to time ask yourself what is it that makes me unique.

Your specific expertise is just as imp as portable skills. Just find the place where that gap exists.

What are the most transferable skills?

1. Meta expertise - feel the weight of your current expertise - intuition, ability to communicate ideas.

2. Scientific thinking - know the difference between an opinion and evidence, understand stats. Question and challenge status quo.

3. Design skills - theory and thinking. Belief that designs can always be improved.

Sub-branch of design is creativity. Top tips. 1. Note when you are creative and reproduce those conditions. 2. Incubation period. Work hard then set it aside for a couple of weeks. Obvs build this into your planning. 3. Creativity tends to happen when you are doing mechanical, non thinking activities eg driving, jogging, shower.

4. Empathy. Actors will always ask the director, whats my motivation in this scene? Think about your stakeholders and their motivations. Empathy is a skill you can get better at. Bank your own experiences for future use.

5. Giving and taking criticism. Neil galman - editors are always right when they say there is a problem, but always wrong if they try to pinpoint it and tell you how to fix it. You should pay attention to where they say there is a problem. Especially if they are on your side.

Six. Reflection. Learning curve not as steep, but only if you reflect on what you did. This is a habit not a skill.

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http://amzn.eu/cT5keMA

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Starting sessions with mindfulness to allow participants to tap into their inner creative space.

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http://www.its-all-design.com/

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Bindu Channaveerappa

We must think, speak and act like leaders. We're not sponsors or PMs. Catalysts who steer the project in the right direction.

The most imp factor in any project is the people. Imp to understand being human.

Iceberg analogy - the 90pc beneath the surface dictates the movement of the iceberg. Affected by external factorgs eg ocean currents. But you only see surface reaction.

Think of humans as databases made up of body, mind and experience. This can lead to a data mismatch between humans. We need to a need for data integration. Orange/apple image.

Bindu has developed a model for understand the emotions and attachments/expectations/assumptims behind behaviour. You can use this model on yourself as well as your stakeholders. If you or your relationship is unbalanced.

When we look at something, we do not see it as it is but rather how we are.

We have become human doings rather than human beings. We're not taking the time to think about anything other than tasks.

Use mindfulness to tap into your inner creative space. Recharge your batteries. Switch off your fight or flight mode.

Misunderstandings, expectations and assumptions are responsbile for majority of failures.

3rd category of BAs - when someone asks you what you do, you say I'm working on a project that will achieve X change. Like the cleaner at nasa.

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Understanding and improving your business

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