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This is my internship report.

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below is the attachment of my supervisor feedback form and marking form.

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today is the last day of my internship. So for today i'm doing interview with the director of the University Health Centre for report submission. in the evening i've facial customer that i need to entertain and managing the appointments for this friday. here is the attachment of link on my interview video.

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PUSAT KESIHATAN UNIVERSITI, USIM (INTERVIEW VIDEO)

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I'm starting my day by tidying the spa and sweeping the floor since we are having customer at 11.30. unfortunately, the therapist have to post-pone it to 12, so i need to ask the customer to wait for another 30 minutes and the customer can consider about it. so treatment started at 12.

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As usual, every Friday will be our busy day. so today will be as busy as before. we have customer since 10.00 am until 4.30 pm. most of them are having facial promotion. so it's a little bit tired as i need to go in and out for preparing all the materials for facial treatment.

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Today i'm continue updating the blog as there are several aesthetic treatment that i need to cover. there is a customer that wanted to do the microneedling treatment. so, i need to prepared all the facial preparation for the customer.

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today I need to updating USIM Spa blog as i'm the one who create and handle it. I've to post all the information about treatment provide by the spa. for example, for the meant time, i need to write up about aesthetic treatment like microneedling, microdermabrasion and all the medical serum.

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last week we didn't have chance to tidy up the spa. since today we're not so busy, so we take the opportunity in tidying up the spa by changing all the bed sheets, towels, sweeping up the floor and sending all the cloth to the laundry.

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today there are customers for facial and body massage. so i'll prepare all the preparation for those treatment such as, kain sarung, towels, and water for facial. then i have to mixed the mask for facial treatment.

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today we have customer for arm waxing, facial & manicure. as usual, i'll be prepare the water for facial and heating the waxing beads. then, i'm helping Julia in waxing the customers arm and done the manicure.

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i've been ask to create a blog for USIM Spa, for the purpose of promoting, sharing some tips and information.

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today we took all the time in decorating the spa since the curtains are ready to be hang. then, we trying the microneedling treatment which is BBglow treatment. we need to try the treatment before using it to the customer to make sure the safety.

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today I'm not feeling well, so i just designing the Happy hour promotion for end of May treatment. this promotion will be done for each month, two week before end of the month.

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today we've been ask to test all the machines and equipment whether it can be operate accordingly or have some problems. there are equipment that require installation before using it, for example the steamer.

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i need to design some additional ads for waxing, reflexology and nerve massage service. then i continue recording all the customers details into the system

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today we got customers started in the morning till evening. most of the customer want to have body massage and facial. so i need to prepare the towels and kain batik for sauna, then there is a customer want to get a manicure service, so i'll be the one who give the service for her.

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i continue designing ads for sauna and other service to be posted in our facebook page. then i need to provide new treatment form as there will be aesthetic treatment so some precautions must be taken. below is the example of the advertisement that i've been design

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today is the starting day that i need to design all the possible advertisements for new product for promotion purpose. i also need to provide information for some of the existing treatment since some of the customer can't differentiate the treatment. for example normal facial and 'Totok Wajah'. so i need to provide information for them.

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as yesterday I've finished listing all the new products, so today i need to check the existing products either it already expired or still can be used. this to avoid after effect if it been used to the customer since we can't be sure how safe the products are. if the products are from natural ingredients it might be no harm, but it'll be less effective when applied to the skin.

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we continue tidy up the spa by moving the salon sink and portable sink outside the spa, since it take much space in the spa. then i need list all the products that have arrived to be recorded in the spa inventory. all the spa materials also need to be record since it will be audited by the auditor. so all action must be taken precisely.

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since yesterday we spend our day outdoors, therefore we don't have time to tidy up the spa. today we need to reorganized all the things inside the spa since some of the machine , furniture and products have already arrived. i need to bring down all curtains, and changing the spa bed sheet.

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on the second day of the event, there will HIV talk for the students and blood donor and booth from some vendors. as for USIM Spa, today activities are henna art, manicure, and reflexology. there are so many students who come to have henna service and manicure since the price rate is cheaper than normal price.

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today is the first day of booth opening for world health day event at USIM. the event is held at Fakulti Kepimpian dan Pengurusan (FKP) foyer. the activities for the first day was, zumba, blood donor, blood test, physical checkup and spa promotion

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before going out to buy decorations for the spa, i have to  make sure the spa is clean and fresh. we going to buy curtains, railing for hanging up the curtains, and some decoration flowers for the spa.

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today we are summarizing all the plan for World health event and continue in discussing on upgrading the spa. since next week all new equipment and machines will be arrive, so upgraded will be needed to built some space for new equipment. tomorrow i'll accompany Kak Norish to buy decoration for the spa.

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I need to design a poster for the event, so today i spend my day by designing the poster for the event. then we need to find any vendor that wanted to setup their booth during the event.

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today the organizer ask me to design the banner for world health event. actually, they already ask a student to design it for them, but there are some correction that need to be corrected. therefore, I'm volunteered to design it for them, according to the need and wants.

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since next week will be the World Health event. so this week we will be busy with preparation of the event. i'm with the spa team will set up a booth on that day. therefore, we are discussing what kind of service that we can provide during the event.

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there will be slimming treatment for today. so as usual, i will prepare all the preparation for slimming treatment and taking the weight, BMI and measuring customer waist.

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today i've to practice reflexology and facial so that i can get used when apply to the customers. i used one of the PKU staff as model. since i have anxiety problem so i need to practice regularly to avoid mistake and reduce nervousness. i'll be guide by one of the spa staff, she will watch the steps and correct me if there any mistakes.

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today there customers want to have massage and facial. so i need to prepare things for sauna and water for facial. for sauna i need to prepare kain sarung and towels for the customers. i need to heat the sauna before it can be used. as for the facial, i need to prepare water to wash the face and mix the mask before apply to the customers.

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so today Kak Norish give all the Massage techniques that will include in the module. i just need to rearrange it in proper sequences and make it look formal and easy to understand. then i need to design the certificate for the programme.

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today, there are briefing for Baby Massage course that will be organized by USIM Aesthetic and Complementary Medicine. i'll be the one who incharge in providing module and tentative programme for the participants. the participants will be teachers from Taska Anak Pintar and will hold on 5th May.

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today is the last day of biggest loser participation. since today is last day, there are so many last minute contestant that come to participate. these situation force us to close registration early because the staff need to packing their things for tomorrow community service at Kelantan. picture below is the advertisement spa make-up workshop that will be held soon.

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today I'm helping clinical team for biggest loser participation because the audit team are coming for them, so they need someone to cover for biggest loser competition. since i've used to help kak mimi with this matters, so doing it by myself shouldn't be no problems. it just when some of the contestant are high in blood pressure, i need to ask them relax and check it for the second time.

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today I'm with the spa team discussing about programs that we want to run and how we would decorate the spa since the supplier will be sending all the ordered machine and spa materials soon. then, we continue in practicing facial treatment, manicure and reflexology. picture below is the place where spa booth will be set up for Health Day event.

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in the morning as usual i'll be incharge for biggest loser fitness assessment. then i'll be at the spa in the afternoon. today i've got the chance in learning facial treatment. the procedure are same as i learn in UMK, i just need to know how to operate the machine and apply it to customers

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today will be the second week of the biggest loser registration. today participation are not as many as last week. maybe the students and staff are busy with their commitment so about 10 contestant are register for today. in the afternoon I was staying at the spa to continue key in customers data.

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for today as usual i'll be incharge of biggest loser competition. as for today the contestant are nearly hundred. most of them are interested with the prize offer which Rm 1500 for the first winner, RM 1000 for runner up and RM 500 for third winner.

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today was so hectic since there are UKJK test and biggest loser registration at the same time. so kak mimi ask the Medical Assistant(MA) for some help. Me and Kak Mimi are incharge in UKJK while the MA's are helping in biggest loser registration.

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biggest loser registration will be held for 2 weeks. so, in those two weeks i need to help kak mimi in recording all of the contestant fitness assessment records and today would be the same. fortunately we are using the karada scan to calculate all the fats and bmi so, i just need to record the result.

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today is the second day for the biggest loser registration. all the records will be kept by PKU nurse for their reference. participants can take picture of their result for their own reference.

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today is the first day for the Biggest Loser competition registration so i need to cover about 30 contestants on the first day. they need to undergoing fitness assessment each month for 6 month. any improvement will be assess by the PKU staff. therefore the contestant can ask for any tips or guidance. this fitness assessment will be done for about 2 weeks. so, i need to handle the fitness assessment for the biggest lose competition.

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Today is quite busy day for me since there too many customer booking their slot for facial and massage so i need to prepare all the materials for facial and massage. Then i continued key in customers data and changing the sheets and towels for next week

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Today, i need to key in all the customer data into excell as a backup for each customer registration paper.

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Today i'm fully incharge at the spa. in the morning there are some maintenance guy come to install the aircond for the spa so i need to help in tidy up the spa room. there are so many customer for today, so i need to teach the part timer how to make the face mask and the procedure before and after treatment. in the evening we get to learn foot reflexology with kak nourish (owner of the spa).

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Today is the event for World Woman's Day. In the morning I have to set up the booth and I need to cover the staff at registration desk since there are to many students and staff who want to do HPV injection and Pap Smear test. Then, I need to entertain the customers who want to do manicure and do the closing after the event finished.

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Today I'm quite busy with the spa since tomorrow we need to open up a booth for Woman's Day event. So I need to print out all the brochure needed and posters for promotion purpose. Then, I need to practice for my manicure treatment for tomorrow service and packing up the products and materials that needed for tomorrow

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around 8.45 there is a patient that needed infrared treatment. so i just do what i usually do. today most of the staff are not here so they need to cover each other. and for the first time ever, i need to do dressing for a girl student. fortunately, the MA is guiding me throughout the time, so i can overcome my nervousness. In the afternoon, i have to help the spa staff to entertain the customers

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today i just handling a couples of infrared patient and making labels for the yesterday filings. since i'm not feeling so well, so i just sit on my place and doing nothing much.

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today we continue organizing the medical checkup files. as we finished organizing files for domestic students yesterday, so today we need to organized for international students. for international student, all the medical checkup need to be arrange according to month and years.

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Today, kak mimi ask me to help her in organizing all of the medical checkup files in the files room. the medical checkup that over 7 years old will be disposed. for today, we just organizing the files for domestic students. we need to arrange the files according to their courses and learning year.

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In the morning, kak mimi teach me on how to use the infrared machine and using the bandage, so that i can handle the machine when needed. Then after lunch, the spa staff ask me to make a poster promotion for the services.

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Today I need to try what i've learned yesterday with the owner of the spa, Kak Nourish. she show me how to do a hand massage if the customers ask for full package of manicure. then, as usual i need to do the SOP of the manicure and pedicure since it's using the same method.

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Today, i learn about manicure and pedicure. so i get to know about the tools, and materials that been used in manicure and pedicure. i need to try to myself before apply it to the customers.

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Today, I'm helping Kak Mimi with UKJK for PPPI (Pusat Penyelidikan dan Inovasi) department. As usual, I'll be incharge in taking their height and bmi.

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This morning we need to do inspection at Nilam Court hostel. Therefore we need to clean the students house by ourselves with the help of cleaners. We need to use a solution provide by the pharmacist, dettol and clorox to clean the house in order to avoid infection. Since, the inspection need to be thorough so it took time to be settled. In the evening, I joined the Zumba Muslimah organized by PKU itself. Outsiders need to pay RM20 per month for the fee.

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Today I spent my time at the spa and continue my work typing SOP for the spa. Since the spa are still open on Saturday so i need to keep all the customers detail in the file provided. Picture below is the tools use for Bekam treatment.

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On Saturday, I involve in KOMSAS (Komuniti Sayangi Alam Sekitar) program. The program was held at Taman Rekreasi Paya Bakau, Kampung Sijangkang, Banting, Kuala Langat, Selangor. The purpose of this program is to create awareness about the important of protecting the nature. The activities involve are, releasing the fish seeds, planting the mangrove, cleaning the forest and exploring the mangrove forest. It was so fresh and clean. Me also almost to be left by the bus.

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Today morning Kak Mimi had to go to seremban in order to change the infrared machine bulb but at the same time she had some patient want to take physical test. Therefore, I need to cover Kak Mimi for the staff physical test. I'm so proud with myself today since I can handle the staff without any problems and can give some tips for their health condition. Thanks to Kak Mimi for guiding me in these 3 weeks.

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Today is the last day for the physical test, the test finish around 11 o'clock. Then, I accompany Kak Mimi to Nilai Medical Centre to pickup the medical checkup for foreigner students. After lunch, I continue my work by making calls for Health Carnival that will be held on May this year. It's not hard in making calls, but it's hard when they don't answer. Picture below is the some of company that i've succeed in calling them today.

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As usual, for today morning I'm helping Kak Mimi for staff physical test. I'm the one who incharge in taking the BMI and their height for today check up. After lunch, I need to find health company who interested in opening a booth for our Health Day, so I need to make a call for each government and non-government company. Picture below is the list of company that I've obtain their telephone numbers.

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Today, i help for UKJK procedure. since I can handle the Karada Scan, Kak Mimi gave me an opportunity to use the scanner for the staff. Mostly the staff who come today are fit and healthy, just some of them are having high blood pressure so they need to take a rest before retaking the test. picture below is the book given by PKU usim for the first timer and need to bring back for the coming checkup.

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For this week, I need to help Kak Mimi for UKJK (Ujian Kecergasan, Jasmani dan Kesihatan). UKJK is being held once a year by University Health Centre to check the level of the staff health. So, for this week Safety Department will take their physical health check including their BMI's and blood pressure. Picture below is the Karada Scan that been used to calculate the BMI and Fats of the staff.

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Today I spend my day by helping the spa team set up their booth at MesaMall, Nilai. the service given are manicure and foot massage. there also some of the spa product that been selling at the booth. the purpose of setting up the booth is to promote Usim Medispa and Aesthetic.

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For today morning I'm helping Kak Mimi doing a physical checkup for Human Resources Department. I'm incharge in taking the height of the staff. I take this chance and do the checkup for myself. After lunch I helping the spa staff to key-in the data about the customers and learned about hand massage with kak asma.

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Today I learned foot massage, and get to the know the nerve that connect to certain part of the our body. As usual, I'm continue to folding the brochure since this Friday, the spa will open a booth at MesaMall, so the brochure will be needed to be handed out to the customers. The picture below, is a booth in front of the University Health Center setup by Fair and Lovely in promoting their scholarship.

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Today, I'm fully in-charge of spa. I need to photostats customer forms, and organizing all the files. Then, i need to correct all the misinformation from the brochure and continued to prepare the SOP for the spa treatment.

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For today morning, I'm in-charge of the registration desk.  There was a foreigner students who need verification letter for her son from USIM to be sent to Oman, therefore I need to prepare the letter for her. After lunch, as usual i'll be at the spa. For today, I have to do the filing and labeling for the spa documents. I also need to prepare the SOP for all of the treatment.

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In the morning i'll take care of the registration desk and revising about the massages since the spa manager want to test me about the relaxing massage. Next, I need to do the filing of the customers record. Their record need to be separate based on the alphabet. Picture below is the brochure of the spa.

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This morning I need to take care of registration desk and entertain the patient. There is an emergency call from a department, where one of their staff have collapse, so I need to inform the Medical Assistant to go there. After lunch, I need to go the spa room for briefing about the spa. Then, I help them folding the brochure and do some correction on the brochure

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For today, I need to accompany Kak Mimi to Nilai Medical Centre in order to get the medical checkup result for foreigner students. Pusat Kesihatan Universiti (PKU) need to take precaution in handling foreigner students to avoid contagious disease. Next, we went to the Taska Anak Pintar. Taska Anak Pintar is a childcare centre owned by USIM to take care of their staff children. The inspection is to check their level of hygiene, and safety of the place. In the evening, there are typhoid injection for the students, so i get the chances to see how the process going.

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Today, nothing much i can do since my partner (Kak Mimi) is still on holiday. So i just need to go to safety department and pick up my access card.

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For the first day, nothing much to do. I just need to report to HR about my internship and apply access card at Safety Department. The Senior Nurse placed me at rehabilitation and physiotherapy department, and introduce me to all of the staffs.  Since it's Chinese New Year, so there were some staff who having extra holiday. For the next coming days, i can't wait to learn new things here. Below is a attachment of my office.