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Video title: Refuge's 24-hour, Freephone National Domestic Abuse Helpline
Video duration: 1 minute 20 seconds
Description: Information video on what it is like to call the National Domestic Abuse Helpline and who can call it.

Refuge's 24-hour, Freephone National Domestic Abuse Helpline 'Transcript'

[Background music plays]

Soft down beat music

[Animated sequence]

Animation in hand-drawn style showing a woman in a house standing behind a man on a sofa. The woman looks worried and the man appears angry, a speech bubble comes out of the man's mouth.

[Text displays]

!*!!*!!

[Female voice over]

I was walking on eggshells around my partner didn't know where to turn.

[Animated sequence]

The door in the background slams shut. We zoom in on it and it turns into a smart mobile phone in the women's hand. The phone displays the details of the National Domestic Abuse Helpline Number and a green phone icon. Her finger hovers over the phone icon.

[Text displays]

Refuge National Domestic Abuse Helpline 0808 2000 247

[Female voice over]

I'd read about refuges National Domestic Abuse Helpline, but I was hesitant to call.

[Animated sequence]

The scene transitions to the woman sitting on a couch to the left of the screen, and another woman, the Helpline adviser, sitting on the right on a computer. They are facing each other. The screen is split into two different backgrounds with a window in the background that crosses over both.

[Female voice over]

The woman I spoke to really understood my situation though, it was such a relief just to talk.

[Animated sequence]

The woman begins to smile. The blinds in the window open up to show a sun and both rooms become brighter.

[Animated sequence]

Scene transitions to a top down view of the Helpline worker writing on lined paper.

[Female voice over]

I was reassured that it was a confidential and non-judgmental service run by a charity.

[Text displays]

Confidential

Non-judgemental

[Female voice over]

She said I could ring at any time, even if I just wanted to talk about what I was going through

[Text displays]

Any time

Just talk

[Female voice over]

It's free and open 24 hours a day.

[Text displays]

Free

24 hours

[Animated sequence]

Scene zooms out to show a group of five women of mixed races and ages including the Helpline adviser from the earlier scene.

[Female voice over]

It was comforting to know that the helpline is staffed by an all female team of experts,

[Animated sequence]

Scene zooms out to show smart mobile phone showing an animation of the live chat page on nationaldahelpline.org.uk. The women's finger begins to type.

[Female voice over]

and that I can also contact them using live chat.

[Sound effect]

Keys tapping

[Animated sequence]

The phone fades away and four framed picture swing into view. They show four women of various ages and races, one of who is pictured with a child, including the women from the first scene.

[Female voice over]

I was told that the helpline is open to any woman who is afraid of her partner,

[Sound effect]

Glass cracking

[Animated sequence]

The glass in one of the picture frames cracks

[Text displays]

[Female voice over]

whether you're being physically abused or not

[Animated sequence]

The picture of the woman from the first scene is zoomed in on. She picks up her mobile phone as the frame turns into a circle. Another circular frame, showing the Helpline adviser, comes into view and begins to merge with the woman's frame. The woman and the Helpline worker turn to face each other and hold hands.

[Female voice over]

The Helpline advisor helped me realise I'm not alone and reassured me it wasn't my fault.

[Text displays]

I'm not alone

[Animated sequence]

Scene scrolls across to show the woman looking in a mirror and hugging herself. She begins to smile.

[Female voice over]

That was really empowering and I began to believe in myself again.

She made me feel like I had choices.

[Background music plays]

Music becomes more upbeat

[Animated sequence]

Scene zooms in on mirror until the frame is not visible. The background transitions to show a countryside scene with rolling hills, trees and butterflies. The woman lifts a hot drink to take a sip and closes her eyes.

[Female voice over]

From that moment on, I could see a life free from violence and fear.

That phone call was the beginning of the rest of my life.

[Animated sequence]

The woman opens her eyes and looks up.

[Animated sequence]

Scene fades to show black text on a white background below the Refuge pink and black logo.

[Text displays]

Refuge's Freephone, 24 hour, National Domestic Abuse Helpline.
Call us on 0808 2000 247
Or visit wwww.nationaldahelpline.org.uk for information and support, including our live chat and secure online contact form.

We know our lines are often busy but we really want to hear from you.

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Video title: Refuge's 24-hour, Freephone National Domestic Abuse Helpline Video duration: 1 minute 20 seconds Description: Information video on what it is like to call the National Domestic Abuse Helpline and who can call it.

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Jake Threadgill
Student number - 1700632

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This piece is where we got our inspiration for so cold. I was struggling to find power and put myself in the position of who I had to be in our piece but once we did some research and came across this we managed to take bits out and make it our own style.

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#BreakTheRoutine - JWT London for victim Support & National Centre for Domestic Violence

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For our piece it was needed to research into abuse and domestic abuse a lot as we didn’t know much about it or how it affected people. Here is some information we used to understand what different kinds of abuse is out there and what information was out there.

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Domestic Settings

Much verbal, physical, emotional, and sexual abuse and neglect takes place in the home within the context of the intimate relationships between family members that take place within the home. Abuse between relationship partners is sometimes referred to as "partner abuse", "domestic violence", "relationship violence", or "family violence". Much child abuse and elder abuse takes place within the home as well.

When people think of abuse within the home, they most often think of a domestic violence situation among relationship partners, where an adult male perpetrator harms an adult female victim. The reason that this sexual stereotype exists (where the abuser is male and the victim is female) is because the vast majority of reported cases of domestic violence are reported by women. According to USDOJ statistics, women report on average more than 572,000 violent victimizations committed by their intimate partners each year, compared to approximately 49,000 incidents reported by men. It is likely that the actual number of men who are assaulted is higher than these statistics would suggest, for the simple reason that men are more likely to feel ashamed of having been assaulted, and are less likely to report assaults. Whatever the actual numbers of assaults are, the take home message is that anyone can be an abuser, whether male or female.

Partner abuse may take many forms. Destruction of property, psychological and emotional abuse, and physical and sexual assault are all common forms. On the milder, but still quite serious side, domestic abusers threaten victims, use verbal put-downs and derogatory names, attempt to publicly humiliate them, and play manipulative mind games. Abusers are often jealous. They may attempt to limit their victim's access to family, friends or employment so as to keep them under better control and away from "outside negative influences" (e.g., away from people who might try to talk sense into them). Abusers efforts to limit victims outside contacts may result in victims not being able to stay in contact with family and friends, being unable to seek employment, or losing employment (due to absenteeism or decreased productivity secondary to abuse). In its more severe forms, partner abuse may involve physical and sexual violence against adult partners as well as child and even family pet victims.

Most child abuse and elder abuse also occur in the home. Child and elder abuse occur in all the ugly forms that partner abuse does; including verbal, physical, and sexual abuse. Another form of abuse that children and elders may be subject to is neglect. Neglect occurs when dependent children or adults are not provided with adequate amounts of the basic necessities of life, such as food, shelter, and clothing. Neglect can also occur when dependent children are not given proper attention and supervision. Neglect occurs for reasons other than lack of financial means. It is instead a choice that some parents (or adult children) make to withhold these necessities.

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Domestic Settings Much verbal, physical, emotional, and sexual abuse and neglect takes place in the home within the context of the intimate relationships between family members that take place within the home. Abuse between relationship partners is sometimes referred to as "partner abuse", "domestic violence", "relationship violence", or "family violence".

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Here are some survivor stories about people who have suffered different types of abuse.

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We are grateful to all the brave survivors who have shared their stories with us, to help others and drive change. None of our work would be possible without our group of SafeLives Pioneers , the experts by experience whose voices inform everything we do.

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Here is another website we used to look into abuse and different kinds. This website showed us signs of abuse and how they can get help. Once again we needed to look into this as nobody from our group understood it fully but we needed to research it into more, we never will understand it but we tried to use the information we researched into and put it in our piece.

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Domestic violence or abuse can happen to anyone. Find out how to recognise the signs and where to get help.
If you're worried someone might see you have visited this page, the Women's Aid website tells you how to cover your tracks online.

Domestic violence, also called domestic abuse, includes physical, emotional and sexual abuse in couple relationships or between family members.

Domestic violence can happen against anyone, and anybody can be an abuser.

Getting help and support for domestic violence

You do not have to wait for an emergency situation to find help. If domestic abuse is happening to you, it's important to tell someone and remember you're not alone.

Other ways to get support:

You can also email for support. It is important that you specify when and if it is safe to respond and to which email address:

The Survivor's Handbook from the charity Women's Aid is free and provides information for women on a wide range of issues, such as housing, money, helping your children, and your legal rights.

If you are worried that you are abusive, you can contact the free Respect helpline on 0808 802 4040.

Signs of domestic violence and abuse

There are different kinds of abuse, but it's always about having power and control over you.

If you answer yes to any of the following questions, you might be in an abusive relationship or experiencing domestic abuse.

Emotional abuse

Does your partner or someone you live with ever:

belittle you, or put you down?

blame you for the abuse or arguments?

deny that abuse is happening, or downplay it?

isolate you from your family and friends?

stop you going to college or work?

make unreasonable demands for your attention?

accuse you of flirting or having affairs?

tell you what to wear, who to see, where to go, and what to think?

control your money, or not give you enough to buy food or other essential things?

monitor your social media profiles, share photos or videos of you without your consent or use GPS locators to know where you are?

Threats and intimidation

Does your partner or someone you live with ever:

threaten to hurt or kill you?

destroy things that belong to you?

stand over you, invade your personal space?

threaten to kill themselves or the children?

read your emails, texts or letters?

harass or follow you?

Physical abuse

The person abusing you may hurt you in a number of ways.

Does your partner or someone you live with ever:

slap, hit or punch you?

push or shove you?

bite or kick you?

burn you?

choke you or hold you down?

throw things?

Sexual abuse

Sexual abuse can happen to anyone.

Does your partner or someone you live with ever:

touch you in a way you do not want to be touched?

make unwanted sexual demands?

hurt you during sex?

pressure you to have unsafe sex - for example, not using a condom?

pressure you to have sex?

If anyone has sex with you when you do not want to, this is rape. It is still rape if that person is your partner.

Have you ever felt afraid of your partner?

Have you ever changed your behaviour because you're afraid of what your partner might do?

If you think you may be in an abusive relationship, there are lots of people who can help you.

Domestic violence and abuse against women often starts during pregnancy. If the relationship is already abusive, it can get worse.

Find out more about domestic abuse in pregnancy.

If you decide to leave

The first step in escaping an abusive situation is realising that you're not alone and it's not your fault.

Before you go, try to get advice from an organisation such as:

If you're considering leaving, be careful who you tell. It's important the person abusing you does not know where you're going.

Women's Aid has useful information about making a safety plan that applies to both women and men, including advice if you decide to leave.

Helping a friend if they're being abused

If you're worried a friend is being abused, let them know you've noticed something is wrong.

They might not be ready to talk, but try to find quiet times when they can talk if they choose to.

If someone confides in you that they're suffering domestic abuse:

listen, and take care not to blame them

acknowledge it takes strength to talk to someone about experiencing abuse

give them time to talk, but do not push them to talk if they do not want to

acknowledge they're in a frightening and difficult situation

tell them nobody deserves to be threatened or beaten, despite what the abuser has said

support them as a friend, encourage them to express their feelings, and allow them to make their own decisions

do not tell them to leave the relationship or leave home if they're not ready - that's their decision

ask if they have suffered physical harm and if they have, offer to go with them to a hospital or GP

help them report the assault to the police if they choose to

be ready to provide information about organisations that offer help for people experiencing domestic abuse

Video: domestic violence

In this video, 2 women describe their experiences of domestic abuse.

Sexual assault

Anyone who has been sexually assaulted can get confidential help, treatment and support at a sexual assault referral centre.
Read more about getting help after rape and sexual assault Find your nearest sexual assault referral centre

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Getting help for domestic violence and abuse

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Find out about the signs of domestic violence and abuse, and where to get help. Domestic violence and abuse can happen against women and against men, and anyone can be an abuser.

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Here is the beginning of ‘Boo’d up’ before we had our feedback from Emer suggesting that everyone must be in unison and dancing the same as it wouldn’t make sense. See other video for recent and stronger choreography.

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Here is an updated video of ‘Boo’d up’ where we listened to feedback given from Emer and now makes more sense for our piece. It now shows solidarity between Charlotte’ and her feelings. This talks about her feelings and how she feels towards me.

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Here is a unison part from so cold where it shows there is good times in a absuive relationship and there is solidarity.

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Here is the ‘Poem’ section, where Charlotte feelings are dancing around her while she’s weak on the floor. We decided for her feelings to be going around her in a circle fast to show how she’s feeling inside. Her heart rushing fast and her mind playing on overdrive but on the outside she’s awake and can barley move.

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Abbiey, Leah and Charlotte showing strength in unison. This is a good way to show power.

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This is one of the freeze frames we have used in 'so cold', while we are in this freeze frame Abbiey and Leah are showing Charlottes feelings in the back. We listened to Chad and Emer by adding still images. This again shows the power Jake has over Charlotte.

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This is the beginning of so cold where I’m staring right at Charlotte in the face, throughout choreographing this piece one mistake we learned from was to hold positions as they can be benefitcail. This position draws the audience attention.

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Here is a picture form Gravity. This picture is very powerful for our piece as it’s after Charlotte has been abused and is emotionally drained. This picture shows she can’t speak up for help because she is frightened of the outcome. I find it’s even more powerful as her feelings are lost for words and have no more power in what’s about to happen.

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Another reason why we used still  images was because it gave time for Charlottes feelings to show the audience exactly what and how she is feeling, we listened to the feedback we were given and we are happy with the outcome of the still images and how the piece looks with these images in them.

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This is the beginning of 'So cold', we have began the piece by showing I'm controlling Charlotte and we have done this by every movement I do Charlotte reacts. An example of this is if I smack her in the face she will turn her head to make it look like as if I have hit her. This is a good way of showing power because my movements are very sharp and dynamic where as Charlotte's are small and weak. She does this by letting her body go.