# data[].attributes.body
People do not use service due to a lack of developing relationships with provider, and lose interest. additionally, the implications of the misunderstanding that recovery will not be achieved by one call

# data[].attributes.headline
imperfect first/prior experience(s) causing lack of repeat

# data[].attributes.subject
imperfect first/prior experience(s) causing lack of repeat

# data[].attributes.body
Website and phone service can be accessed anywhere with cell access or wifi (causes barrier of access to technology)

# data[].attributes.body
Incognito tabs are private and un-trackable with increases incentive of use