# data[].attributes.body
It is a more direct approach

# data[].attributes.headline
When you give bad news or need to retrench

# data[].attributes.subject
When you give bad news or need to retrench

# data[].attributes.body
When we need to break a sensitive information

# data[].attributes.body
News

# data[].attributes.headline
Urgent matters that needs immediate attention

# data[].attributes.subject
Urgent matters that needs immediate attention

# data[].attributes.body
Personal and urgent matters

# data[].attributes.body
When we need to maintain confidentiality

# data[].attributes.headline
Formal and official matters that requires formal response

# data[].attributes.subject
Formal and official matters that requires formal response

# data[].attributes.body
For urgent matters which requires immediate attention

# data[].attributes.headline
receiving person with language barriers 

# data[].attributes.subject
receiving person with language barriers 

# data[].attributes.headline
Regular announcement where people know where to respond

# data[].attributes.subject
Regular announcement where people know where to respond

# data[].attributes.headline
Discussion and exploration purpose versus a short response

# data[].attributes.subject
Discussion and exploration purpose versus a short response

# data[].attributes.headline
More formal and required details to be recorded

# data[].attributes.subject
More formal and required details to be recorded

# data[].attributes.headline
Also helps a client organise the topic and minutes on e mails can remind them of the history of the last interface

# data[].attributes.subject
Also helps a client organise the topic and minutes on e mails can remind them of the history of the last interface