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LABOUR DAY AND HARI RAYA HOLIDAY.

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Good Day.
My name is Kasthuri a/p S Visvanathan (H18A0161). I'm Wellness student from University Malaysia Kelantan. I am doing my internship at KPMC Puchong Specialist Centre for 16 weeks. Officially, today is new semester begins and my first day starting my internship at KPMC.

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KPMC Puchong Specialist Centre is established since 2005 and it’s managed by new Management team that was formed April 2014. KPMC Puchong Specialist Centre is poised to provide quality healthcare as a community affordable hospital, committed to providing the utmost, efficient, compassionate, and quality personalised patient care for our clients' well-being, and offers a comprehensive range of medical services, including facilities and medical technologies for outpatient and inpatient care, health and wellness, and 24-hour Accident and Emergency services. It has 3 department which is Human Resource, Finance, and Sale & Marketing department.

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Today is the day.
• In first day, I start reporting at KPMC Puchong Specialist Centre at 21st March 2022 at 8:30am and punch card as I'm officially part of the KPMC as practical student.
• Staff gave me a paper to write my particular personal details. I have to been introduced myself and we has some ice breaking session.
• I have brought to visit around the office and hospital with others staff.
• They show the all department in hospital and office.
• After that, I was assigned under Human Resource Department for few weeks and has been taught  a bit of task.
• The task is updating vaccination details and cover patient My Sejahtera in computer.
• They informed me that on Monday, Tuesday, and Thursday is Pfizer, Wednesday and Friday is Sinovac.
• Additionally on Friday also for children which is Pfizer vaccination.
• Then, I have to explain each patient to wait until 30 minutes observation and the process of get the complete vaccination card from registration counter.

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• Arrived at internship place as usual. There a very good morning. Starting the day with desk.
• Open PC and wait for vaccinator. This hospital provided two vaccination which is Sinovac and Pfizer.
• Based on the picture,  they ask to prepare vaccine calculation for tomorrow which means how many dose finished. The calculation for Pfizer vial can use for only 6 person while sinovac for 2 person.
• The list will be help us to tally the patient who vaccinated and how many vial finished.
• After that, today also I key in patients vaccination records in My Sejahtera using computer. Then, write name and hours who walk in for vaccination today.
•  After that, today only I knew that for adult Pfizer 0.3ml, Sinovac 0.2ml and for children Pfizer just 0.2ml. The ml will be different because of the brand.
• I have to inform to pharmacy if vaccination finished. They will be bringing new batch for it.

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• My first to do open PC as usual for vaccination records. Starting day as same as yesterday at desk updating My Sejahtera for patient.
• Today KPMC scheduled Sinovac vaccination . After that, a  patient come for booster after key in My Sejahtera.
• I will check their My Sejahtera to double confirm that they have booster certificate. When I saw he had 4 certificate which means first and second dose then two booster dose.
• The vaccinator and I was shocked why did you have two booster certificate. He told us that he got took booster dose last year December at another PPV.
• The vaccinator told him that have to be alert. If anything happened you have to be take care.
• The patient careless based on booster vaccine.

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• My first to do open PC as usual for vaccination records. Starting day as same as yesterday at desk updating My Sejahtera for patient.
• Today KPMC scheduled Pfizer vaccination. Today a bit high patients to take their booster dose.
• Today I did a small mistake because of my careless. I never saw the manual that  wrote on the paper.
•  I wrongly key in for them. After that, the team registration inform me that if manual we will key in.
• Now only I can understand well about key in for manual.

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• My first to do thumbprint before go vaccination department then,  open PC as usual for vaccination records. Starting day as same as yesterday at desk updating My Sejahtera for patient.
• Today KPMC scheduled Pfizer vaccination for kids, Sinovac vaccination for adult and additional today they open also for Pfizer adult just one via .
• Today a bit high patients to take their booster dose and kids. After that, the kids all scared for vaccination.
• Some of them cried and cool when vaccination.

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There a very good morning.
• Today starting with new task in HR department.
• Every Saturday vaccination will closed. So today my work at office.
•  My HR manager gave me to key in resume details in excel sheet. Today is half day so I key in half of the papers.
• After key in the details, then I keep the papers in file according to the position.

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Monday Blues'

Today is week 2.
• Today prepared like usual key in vaccination records for patients.
• Monday scheduled is Pfizer vaccination but still open on vial for Sinovac vaccination because patients have Sinovac appointment in My Sejahtera.
• Pfizer vaccination quite high patients because Government gonna close it so patients come to have it .

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• Good morning with my desk. As usual open PC key in vaccination records.
• Tuesday scheduled is Pfizer vaccination. Today also high frequency for booster vaccination.

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• Today also as same like usual key in vaccination records. Tuesday is scheduled for Sinovac vaccination but KPMC open for Pfizer adult vaccination.
• From 9am til 4:45pm patients quite high.
• Patients all appointments for booster dose for both vaccination but Pfizer higher than Sinovac.
•  I'm so blur when the serial number changed because some are walk in and appointment.
• If appointment wills scan while walk in will type serial number. Today I'm did well for all vaccination records.

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• As usual key in vaccination records which is scheduled for Pfizer adult vaccination.
• When I key in for them, I will check their My Sejahtera app for the certificate appear or not.
• Some patients never update the app so the certificate not appear. I have to do for them until the certificate appear in their My Sejahtera.
• Today I helped the vaccinator to do the wool for the patient.

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New month with new goals.
• Today start my day with my desk. As usual open PC key in vaccination records.
• Friday scheduled is Sinovac vaccination and pick kids vaccine but still open for Pfizer vaccination.
• Then, a boy was so scary for the vaccination, because he is hyper active boy so it's so difficult for vaccine for him. After that, today few patients only for vaccine.

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• Today is half day and no vaccination. I come to office to continue my last week task which is updating resume details in a document and file it according to the job.
• After that, my HR manager gave me new task which is read an agreement, then  find out different between new and old agreement.
• Suddenly, gave a new task again which is list medical officer for locum 2022 using PC. I finished the list name then I continue back with the agreement.

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• Good morning with my desk. As usual this week also I do Vaccination records for patients.
• Today all patients appointment for booster dose. The number of patients quite high.

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• Today, KPMC scheduled for Pfizer adult vaccination. After thumbprint, I get ready write listing for vials.
•  As usual, patients come update record and checked their My Sejahtera.

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• Today, KPMC scheduled for Pfizer adult vaccination.
• As usual,  I get ready write listing for vials, patients come update record and checked their My Sejahtera.

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•  As usual,  I get ready write listing for vials, patients come update record and checked their My Sejahtera.
•  From today, KPMC have Pfizer vaccination and pick kids vaccine. After this, Sinovac no more stock. Today vaccination department closed earlier because of stock finished. So after vaccine I went back to office.
• I continue with read the agreement then submit to my HRD manager.
• Then I explained to her about the agreement.

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• As usual open PC and key in vaccination records. Today for pick kids and Pfizer adult then Sinovac for second dose patients.
• Some of child cried for vaccination. They scared for the injection.

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• Happy Saturday start with filling documents according to the forms.
• My HR gave this year file and then last year file to check and filling with form.

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Good morning. KPMC scheduled for Pfizer adult vaccination. As usual,  I get ready write listing for vials, patients come update record and checked their My Sejahtera.

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Good morning. KPMC scheduled for Pfizer adult vaccination. As usual,  I get ready write listing for vials, patients come update record and checked their My Sejahtera.

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Good morning. KPMC scheduled for Pfizer adult and Sinovac for second dose vaccination only. As usual,  I get ready write listing for vials, patients come update record and checked their My Sejahtera.

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Good morning. KPMC scheduled for Pfizer adult vaccination. As usual,  I get ready write listing for vials, patients come update record and checked their My Sejahtera. Today after my break I shift to registration place. From next week I'm gonna do my task at there. The registration quite complicated for me. The procedure for My Sejahtera apps different. They divided into two ways. The ways are appointment and walk in. Each one have different way to register. I learned everything but still a bit confused. Today I just seat and see the procedure to register patient via My Sejahtera link.

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As usual open PC and key in vaccination records. Today for pick kids and Pfizer adult then Sinovac for second dose patients. Today my work at station 4 which is injection place. Some of child cried for vaccination. They scared for the injection.

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Happy Saturday start with filling documents according to the forms. My HR gave this year file and then last year file to check and filling with form.

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Today Im not feeling well. Take MC.

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PUBLIC HOLIDAY IN KPMC PUCHONG

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• Good morning. Have a great day start my work at registration.
• Monday until thursday my work will be at registration for vaccine.
• I will give token for patients and register my sejahtera for them.

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• Good morning. Have a great day start my work at registration. Monday until thursday my work will be at registration for vaccine.
•  I will give token for patients and register my sejahtera for them.

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• Today my work at upstairs and as usual open PC and key in vaccination records.
• Today for pick kids and Pfizer adult then Sinovac for second dose patients. Some of child cried for vaccination.

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Im covid positive. Im in quarantine start 22/04/2022 until 26/04/2022.

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I'm covid positive and quarantine.

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• Good morning. Have a great day start my work at registration.
• my work will be at registration for vaccine. I will give token for patients and register my sejahtera for them. Everyday we take appointment only.
• Since who have appointment on this day all attend to take vaccine. In listing just 9 person so the vaccine balance another 3 person.
• I have to call all who have give name to walk in for vaccine. I call each and everyone  and ask them to walk in available for today.

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• Good morning. Have a great day start my work at registration.
• I will give token for patients and register my sejahtera for them. Today I helped to attend Dr calls because registration in charge person busy with another call.
• I took and ask the Dr. DR told me that closed patient account.
• Then, I pass the message to the person incharge at Business Office Unit (BOU).

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As usual open PC and key in vaccination records. Today for pick kids and Pfizer adult patients. Today my work at station 4 which is injection place. Some of child cried for vaccination. They scared for the injection.

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Happy Saturday start with updating KIV job appilication in excel and filling documents according to the forms. My HR gave this year file and then last year file to check and filling with form.

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• Good morning. Today my task start with filing documents according to the month and department.
• I have to punch all the documents and write the divider for each and every department.
•  I finished filling 2020, 2021, and 2022 untill May. Vaccination closed until Saturday this week.

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• Good morning. Today my task start with filing documents according to the month and department.
• I have to punch all the documents and write the divider for each and every department.
• I finished filling all resign staff documents.

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• Good morning. Today my task start with filing documents according to the month and department and then I label the file.

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• Good morning. Have a great day start my work at registration.
• I will give token for patients and register my sejahtera for them. Today I helped to attend Dr calls because registration in charge person busy with another call.
•  I took and ask the Dr. DR told me that closed patient account.
• Then, I pass the message to the person incharge at Business Office Unit (BOU).

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• Good morning. Have a great day start my work at registration.
• I will give token for patients and register my sejahtera for them. This week already started 2nd booster dose for above 60 years old.
• After that, I get information from my management our hospital accept for walk on for under 60 years old for vaccine who want to travel overseas only.
• Today, I received a called from a patient told me that I can't book appointment for my son for second booster.
• I replied to them about the details for take second dose. Sometimes the My Sejahtera system always late and have to updated in play store.
• Then, we can book appointment for patient.

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• Good morning. Have a great day start my work at registration.  I will give token for patients and register my sejahtera for them.
• Today also I attended a call from patient, asked me that my daughter took first vaccine 0.2ml for kids because her old is 11 year and then now she already 12 years old.
• The clinic inform the patient took Pfizer adult for her.
•  I explained to them our management will confirm back to KKM first about it.

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• Good morning. Have a great day start my work at registration.  I will give token for patients and register my sejahtera for them.
• When I registered for patient, the patient asked me my daughter just 4 years old but she get 1st dose at one of PPV but second dose appointment never appeared in my Sejahtera.
• I'm really shocked because 5 years and above only get can get vaccination.
• This is so terrible the ppv gave injection for the child. We told with them that we will confirm back with KKM.

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• Good morning. Have a great day start my work at registration.  I will give token for patients and register my sejahtera for them.
• Today appointment for pick kids and 2nd booster. Today I helped to attend Dr calls because registration in charge person busy with another call. I took and ask the Dr.
• DR told me that closed patient account. Then, I pass the message to the person incharge at Business Office Unit (BOU).

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• There a very good morning. Today starting with new task in HR department. Every Saturday vaccination will closed. So today my work at office.
•  My HR manager gave me to key in resume details in excel sheet.
• Today is half day so I key in half of the papers. After key in the details, then I keep the papers in file according to the position.

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• Good morning. Have a great day start my work at registration.  I will give token for patients and register my sejahtera for them.
• Today I explained about vaccine details to patients.
•  Some asked how long the gab between first booster and second booster. I told them it should be just 4 months.

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• Good morning. Have a nice day start my work at registration.  I will give token for patients and register my sejahtera for them.

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• Have a nice day start my work at registration.
• I will give token for patients and register my sejahtera for them.

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• Good morning. Have a nice day start my work at registration.
• I will give token for patients and register my sejahtera for them. This week already started 2nd booster dose for above 60 years old.
• Today, I attend a call from patient have cancer. She asked me can I take vaccine for 2nd booster.
• Actually government announce that Critical patient also have to take earlier.

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• Today my task start with Medical Record. I help medical record to scan all the documents in system.
• I bit confuse because there is a lot of category in the system.
• Every document have to scanned in the system because Dr can easily can refer the patients past problems.

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• Today my task start with Medical Record. I help medical record to scan all the documents in system.
• Today I go hospital to receive all documents from each department.
• The medical record task very challenging for me. Before go back I able to finished the task.

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• Good morning. Have a great day start my work at registration.
•  I will give token for patients and register my sejahtera for them. Today not that much patient.
• Today I attended all vaccination call from patient. Patient asked regarding pickids vaccine, they can walk in or not.

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• Good morning. My work start with registration.
•  I will give token for patients and register my sejahtera for them. Today not that much patient.

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• Good morning and have a nice day. I'm handover my work to new staff because next day I will be new department.
•  I explained everything  to the new staff regarding vaccination registration and the process.
• The next day, my work at HR department.

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• Good morning and have a nice day. Today I'm changing to new department which is Human Resource Department (HRD) as admin officer.
• HRD have a lot of works to remind. I have to alert all the time and need to know everything regarding HR.
• The admin in charge handover some task, which is daily update leave record, payment requisition, internship allowance, locum external payment, acceptance letter, reply email, filling and do poster birthday wish for each month.

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• Today my work start with my HR officer. I help her to complete payroll.
• I did memo for lift service but before that I have to confirmed with Operation theater and clinic because  in case if they have operation and appointment for consult doctor.
• I  also update leave record each and everyone staff who take leave on that day.
• I did payment requisition for locum staff and after that I need to send to my HR to check.
• Then, if no correction will be pass to our hospital General Manager.

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• Good morning and have a nice day. Today as usual morning I check all email and print it out and cop today I received.
• Then, I filling last day payment requisition (PR) according to the form.
• I received email from SYABAS which is utilities and I did PR.
• I will attend all calls from outside which is regarding Human resource and vacancy.

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• Good morning and have a wonderful day. Early morning make payment requisitions for any payment that are made by KPMC Puchong.

· Then, get signature from Human Resource HOD and General Manager to approved it.

· After that give it to finance department to proceed the transactions.

· Updating the latest staff leave request.
• I helped Ms. Jagmohan to type permanent staff list.

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· Good morning and have a nice day, today make payment requisitions for any payment that are made by KPMC Puchong.

· Then, get signature from Human Resource HOD and General Manager to approved it.

· After that give it to finance department to proceed the transactions.

· Check KPMCP admin email to reply and print important documents.

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· Good morning. My work start with make payment requisitions for any payment that are made by KPMC Puchong. For an example, locum payment and utilities payment.

· Then, get signature from Human Resource HOD and General Manager to approved it.

·  After that give it to finance department to proceed the transactions.

· Updating the latest staff leave request.

· Give personal particular form to new staff for record and filing purposes.

· Give them scrub suits/uniform. Then, bring her to her work place.

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· Create memo for the purpose of notifying an  important or new information to all KPMC Puchong staff and patient.

· The memo was based on Dr.Norazwan want to open night clinic for peads.

·  Then, give it to Ms. Jagmohan for reviewing and sign.

·  Updating the latest staff leave request.
· Today I also print out all new job application form from email and ask Ms. Jag to check it.
· Ms. Jag asked me to helped to email new contract agreement for new staff.

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· Make payment requisitions for any payment that are made by KPMC Puchong.

· Then, get signature from Human Resource HOD and General Manager to approved it.

· After that give it to finance department to proceed the transactions.

· Updating the latest staff leave request

· After lunch session (1:30pm – 2:20pm) I will replace vaccine sir: Updating vaccine e-certificate via MySejahtera after the patient gets the injection.

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· Today half day work, morning I did new locum payment requisitions.

· Then, get signature from Human Resource HOD and General Manager to approved it.
· Today, we search new locum for next week 6th June because ward 3 not enough staff. I called a lot of person and ask they doing locum or not.

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PUBLIC HOLIDAY - THE YANG DI-PERTUAN AGONG'S BIRTHDAY

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• Good morning and have a wonderful day. Early morning make payment requisitions for any payment that are made by KPMC Puchong.
• Payment requisitions based on LHDN, EIS, ZAKAT, Locum payment and KWSP.

· Then, get signature from Human Resource HOD and General Manager to approved it.

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· Good morning and have a nice day start with make payment requisitions for any payment that are made by KPMC Puchong. For an example, locum payment (external staff)

· Then, get signature from Human Resource HOD and General Manager to approved it.

·  After that give it to finance department to proceed the transactions.
· Today did memo based on Dr Asri on leave so have to inform all staff.

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· Good morning make payment requisitions for any payment that are made by KPMC Puchong.

· Then, get signature from Human Resource HOD and General Manager to approved it.

· After that give it to finance department to proceed the transactions because today payment day.

. Updating roster for medical officer and print it out and get signature from HOD.

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. Good morning and have a great day start with updating new organization chart for KPMC PUCHONG SPECIALIST CENTRE.
. After that, each department also I update new organization chart.
. Make payment requisitions for any payment that are made by KPMC Puchong.
. Today Ms Jagmohan EL because her daughter not feeling well. Then, I attend important calls and inform to my HR.

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. Good morning and have a nice day. My work start with updating organization chart KPMC.
. Before that, I went to each department finalise staff name and position.
. I finished all organization chart for each department but expect ward because I haven received staff name from person in charge.

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· Make payment requisitions for any payment that are made by KPMC Puchong.

. Today, Ms Jagmohan on leave.

· Updating the latest staff leave.
. Print out all email to documents and cop received by today.
. I did KIV job list and filling payment requisition according to the form.

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· Good morning my work start with make payment requisitions for any payment that are made by KPMC Puchong.

· Then, get signature from Human Resource HOD and General Manager to approved it.

· After that give it to finance department to proceed the transactions.

· Updating the latest staff leave.
. Print out all email to documents and give to Ms Jag to check.

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. Morning. Make payment requisitions for any payment that are made by KPMC Puchong.
. Then, get signature from Human Resource HOD and General Manager to approved it.
. Updating the latest staff leave request.
. After that, I did some correction in organization chart of KPMC and certain department.
. I submit to HOD to check and send to Manager to approved it.

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. Good morning and great day. Today, new staff joining so I prepared to give them personal particular form for record and filing purpose.
. Then, make payment requisition based on TNB and water bill and get signature from Human Resource HOD and General Manager to approved it.
.

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• Good morning and have a nice day. I'm handover my work to new staff because next week, I will be new department.
•  I explained everything  to the new staff regarding HR work and the process.
• I explain to her each and everything. For an example, payment requisition, utilities and reply email.

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I took leave for family prayers.

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I took leave for family prayers.

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• Good morning and have a wonderful day. My work starting with new department which is Medical Record.
• Today and tomorrow medical record staff on leave. She teach me regarding scan all document using HIS system.
• Today I go hospital to receive all documents from each department.
• I received call from ward 3 regarding discharge summary. Then, I print it out and get sign from the consultant.
• After that, I submit back to ward 3 staff nurse.
• The medical record task very challenging for me. Before go back I able to finished the task.

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• Good morning and have a great day. My work as usual open pc and went to  hospital to receive all documents from each department.
• Scan all documents based on MRN of patients.
• I'm bit confused with new documents which is I get from ward 1. The documents all based on discharge baby. So I hold it.
• I received call from ward 3 regarding discharge summary. Then, I print it out and get sign from the consultant.
• After that, I submit back to ward 3 staff nurse.

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• Good morning and have a great day. My work as usual open pc and went to  hospital to receive all documents from each department.
• Scan all documents based on MRN of patients.
• Today I received from agent insurance. They asked about regarding medical report from medical officer.
• I explained to the agent that have to submit documents regarding policy and do the payment for the report.

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• Good morning and have a nice day. My work as usual open pc and went to  hospital to receive all documents from each department.
• I received call from ward 3 regarding discharge summary. Then, I print it out and get sign from the consultant.
• Scan all documents based on MRN of patients.

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• Good morning and have a nice day. Today all internship students involve in stock tick.
• My department at store and I helped to count each and every stock.

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• Good morning and have a nice day. Today my department at medical record but I received call from HR.
• She requested to work at HR for whole day because Ms.Jag  in quarantine from last week.
• Ms. Jag asked to prepare for interview for upcoming staff.
• The interview start at 2:30pm at meeting room. I prepared all documents and bring the candidate to room.
• Updating the latest staff leave request.

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• Good morning and great day started with medical record but unfortunately I change to Human Resource department by the management.
• In medical record I learn something new which is every covid case medical record have to be update in KKM Portal.
•  After lunch, I back to HR department and make payment requisitions for any payment that are made by KPMC Puchong.

• Then, get signature from Human Resource HOD and General Manager to approved it.
• After that give it to finance department to proceed the transactions.

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· Good morning make payment requisitions for any payment that are made by KPMC Puchong.

· Then, get signature from Human Resource HOD and General Manager to approved it.

· After that give it to finance department to proceed the transactions because Monday payment day.

. Updating roster for medical officer and print it out and get signature from HOD.
. Updating staff leave record.
. Filling all document according to the form.
. Prepare for interview at meeting room and bring the candidate to the room then, asked them to fill up employment form.

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· Good morning make payment requisitions for any payment that are made by KPMC Puchong.

· Then, get signature from Human Resource HOD and General Manager to approved it.

· After that give it to finance department to proceed the transactions because tomorrow payment day.

. Updating roster for medical officer and print it out and get signature from HOD.
. Updating all staff leave record because next month going to open second half year leave.

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. Good morning and great day. Today, new staff joining so I prepared to give them personal particular form for record and filing purpose.
. Updating roster for doctors on call and submit to specialist clinic.

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. Good morning and great day. Printing all emails from job street and indeed.
. Today prepare WEASSIST SDN BHD payment requisition for payment immediately
. Updating all leave record for staff.

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· Good morning make payment requisitions for any payment that are made by KPMC Puchong.

· Then, get signature from Human Resource HOD and General Manager to approved it.

· After that give it to finance department to proceed the transactions because Monday payment day.

. Updating roster for medical officer and print it out and get signature from HOD.
. Updating staff leave record.
. Filling all document according to the form.
. Prepare for interview at meeting room and bring the candidate to the room then, asked them to fill up employment form.

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· Good morning and have a nice day, today make payment requisitions for any payment that are made by KPMC Puchong.

· Then, get signature from Human Resource HOD and General Manager to approved it.

· After that give it to finance department to proceed the transactions.

· Check KPMCP admin email to reply and print important documents.

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• Good morning and have a nice day. I'm handover my work to new staff because this Saturday I'm last internship.
•  I explained everything  to the new staff regarding HR work and the process.
• I explain to her each and everything. For an example, payment requisition, utilities, locum external payment and reply email.

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• Good morning . I'm handover my work to new staff because this Saturday I'm last internship.
•  I explained everything  to the new staff regarding HR work and the process.
• I explain to her each and everything. For an example, payment requisition, utilities, locum external payment and reply email.

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• Good morning and have a nice day. I'm handover my work to new staff because this Saturday I'm last internship.
•  I explained everything  to the new staff regarding HR work and the process.
• I explain to her each and everything. For an example, payment requisition, utilities, locum external payment and reply email.

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• Good morning and have a nice day. Today is the last day of internship.
•  I explained everything  to the new staff regarding HR work and the process.
• I explain to her each and everything. For an example, payment requisition, utilities, locum external payment and reply email.
• There is a small farewell party for me and my friend, and my internship finish with happy moments.