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On the first day, i have an intro session with manager and others staff. I am required to build a good relationship with them in order to have a teamwork. First, they bring me to visit all facilities there and they also explain to me what need to do for each facilities. Based on my observation, Redzwan Beach Resort have a lot of facilities likes hall, chalet, cottage, mosque, reception, office, and beautiful beach.

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I did my first job that is cleaning the resort site. I sweep the rubbish around the site. I also assigned to clean around the chalet area. Its quite tired but i fell happy to do that with full of my heart.

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This day is quite challenging for me. A few staff and I need to make a preparation because this resort will have guests on Thursday. They will be about 40 students from Politeknik Kota Bharu to do programme there. We are required to tidy 10 rooms for them. First, we need to sweep the floor and mopped it. Then, we need to change bed sheets.

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Today, i do a few assignments. I served the guest for check in. I need to fill up the detail in a form. Before they check in the chalet, we have to prepared lunch for guests. So, after they check in the resort, they can having their lunch. We cook "gulai ayam" for their lunch. In evening, we served them with " ayam masak merah" for their dinner.

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My duty for this day is just like yesterday. A few staff need to prepare lunch and dinner. I join them prepared the food and need to served it for them.

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On this day, this chalet still have guests from Politeknik Kota Bharu. So, we need to served them for breakfast and lunch. At 1 pm, they check out from the chalet.

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Because we have the guest yesterday, so we need to clean up chalet that used by them. I do a cleaning the floor, mopping the floor and changing the bed sheet.

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On this day, I clean up the hall. The hall normally used by a group of guest just like guest from students Politeknik Kota Bharu. I just sweep the floor and rearrange the chairs to their place.

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On my last day, I interview the owner of resort. I got all the information that needed by my SIEP report.

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On this day, I clean the cottage with a few staff. They said its need to be cleaned up once for a week. First I sweep the cottage, then I brushed it with soap. Its need to stay clean because guest likes to have a rest on there while enjoy the view of beach.