# data[].attributes.body
A happy team is a productive team :)

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Although there is a lot of training offered by the University, I don't think that their list is very clear and with some members of the team travelling it can be difficult to find a suitable time to attend especially for those training sessions that have a requirement to attend multiple sessions. I think it would be useful for the team to have a list of internal and external opportunities available that would be suitable for different roles or for learning more about international activity / work related skills

# data[].attributes.subject
Although there is a lot of training offered by the University, I don't think that their list is very clear and with some members of the team travelling it can be difficult to find a suitable time to attend especially for those training sessions that have a requirement to attend multiple sessions. I think it would be useful for the team to have a list of internal and external opportunities available that would be suitable for different roles or for learning more about international activity / work related skills

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Happy team with lovely colleagues but there could be some work to enable people to better understand each teams' role so we can work together in a more holistic and productive way.

# data[].attributes.subject
Happy team with lovely colleagues but there could be some work to enable people to better understand each teams' role so we can work together in a more holistic and productive way.

# data[].attributes.body
To include qualifications as well such as masters, diplomas etc. that could be delivered on a part-time basis

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agreed that a transparent system for staff training will be helpful and generally to encourage people to take up training as much as possible

# data[].attributes.subject
agreed that a transparent system for staff training will be helpful and generally to encourage people to take up training as much as possible

# data[].attributes.body
- and needs backing up with money in a fair way

# data[].attributes.body
Could this be known a bit more. Is there a separate budget for team members to attend industry relevant conferences or training sessions?

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Clear parameters on external training would be good I think, so that everyone has the same opportunities. 

# data[].attributes.subject
Clear parameters on external training would be good I think, so that everyone has the same opportunities. 

# data[].attributes.headline
How much budget is available if there are any external training sessions that we wish to attend or any qualifications that would complement staff roles

# data[].attributes.subject
How much budget is available if there are any external training sessions that we wish to attend or any qualifications that would complement staff roles

# data[].attributes.body
To be given time to be able to complete external qualifications being paid for by the person themself but does benefit the organisation.

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Having support and trust from across the team as well as senior staff to encourage and enable ideas 

# data[].attributes.subject
Having support and trust from across the team as well as senior staff to encourage and enable ideas 

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Training and development opportunities should result into clear ways of progressing within the IO - this is currently not promoted/unclear.

# data[].attributes.subject
Training and development opportunities should result into clear ways of progressing within the IO - this is currently not promoted/unclear.

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Understand the current challenges for the team as these might make it difficult to deliver on goals

# data[].attributes.subject
Understand the current challenges for the team as these might make it difficult to deliver on goals

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Will staff be able to dedicate part of the working day to training or will it be a requirement to complete out of hours

# data[].attributes.subject
Will staff be able to dedicate part of the working day to training or will it be a requirement to complete out of hours

# data[].attributes.body
Developing skills and knowledge to do their job but also to help with career progression as well

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Wider University context, processes and culture also need to be taken into account

# data[].attributes.subject
Wider University context, processes and culture also need to be taken into account

# data[].attributes.body
Many layers of sign offs and permissions for smallest of things is tiresome, arduous and inefficient. Really impacts my morale.

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More understanding and trust so that the team can work successfully and confidently together

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More understanding and trust so that the team can work successfully and confidently together

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On personal development - this has not been supported well before

# data[].attributes.subject
On personal development - this has not been supported well before

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create clarity on progression and promotion routes within the team/wider division etc.

# data[].attributes.subject
create clarity on progression and promotion routes within the team/wider division etc.

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Flexibility on agile working, eg. no set days if possible, flexibility week to week, no need to book in advance or ask permission

# data[].attributes.subject
Flexibility on agile working, eg. no set days if possible, flexibility week to week, no need to book in advance or ask permission

# data[].attributes.headline
More transparency around opportunities available and what are realistic options for training/personal development including budget restrictions

# data[].attributes.subject
More transparency around opportunities available and what are realistic options for training/personal development including budget restrictions

# data[].attributes.body
The team feels very distant at the moment, and there's a lot of questioning around what one another is doing which, personally, is making me question my ability. The whole team is under various pressures in a very challenging year and I appreciate this may be feeding into this distance. That said, it's still creating tension/an atmosphere that, I'd hope, this plan can help with

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There seems to be a lot of criticism and focus on particular activity, with comments being particularly negative/not very constructive. Not good for team morale

# data[].attributes.subject
There seems to be a lot of criticism and focus on particular activity, with comments being particularly negative/not very constructive. Not good for team morale

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Being trusted to advise on your area of expertise and being able to make decisions from this

# data[].attributes.subject
Being trusted to advise on your area of expertise and being able to make decisions from this

# data[].attributes.headline
Increased trust and consideration across the team

# data[].attributes.subject
Increased trust and consideration across the team

# data[].attributes.body
Recognising who is the right person to speak to about a particular topic and to take the advice given if it's been asked for

# data[].attributes.headline
Communication across the team - streamlining specific activities to ensure the team is working smarter not harder, and making the communication about it more open and straightforward

# data[].attributes.subject
Communication across the team - streamlining specific activities to ensure the team is working smarter not harder, and making the communication about it more open and straightforward

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Where it mentions "To be addressed in the IO Service Delivery Plan" -- would be good to know more about what this involves and how the two plans cross over

# data[].attributes.subject
Where it mentions "To be addressed in the IO Service Delivery Plan" -- would be good to know more about what this involves and how the two plans cross over

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longer-term plan for how increased workload is to be managed

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longer-term plan for how increased workload is to be managed

# data[].attributes.body
Our team meetings have kept us bonded together and allowed for really great communication throughout the past year. My managers have been incredibly supportive and understanding, and have always given us space and opportunity to bring anything to the table that we need to talk about.

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Identify staff with particular skill sets willing to offer training and share knowledge and maybe develop a calendar of cross-team training opportunities

# data[].attributes.subject
Identify staff with particular skill sets willing to offer training and share knowledge and maybe develop a calendar of cross-team training opportunities

# data[].attributes.body
Our team in within the IO has had a difficult year and we have pulled together, but I am also aware that since being out of the office, there isn't a lot of interaction with the other teams in the office. So, I don't really know how other teams are doing. I think some of this distance did start when we moved to 6GMS, which doesn't make it as conducive to have general conversations across the office as it did in the Business School. I hope that this can bring the teams across the IO back together somewhat and that this is something that is a catalyst for the appropriate change and action happens

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Is it possible to amend 'can do attitude' to something which sounds more professional, such as 'proactive' or 'positive'? This is a personal opinion, but I find 'can do attitude' slightly belittling and almost enforcing a culture of being a yes-man (apologies if that sounds a bit melodramatic)

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It would be good to see more on staff development - both self-development and the opportunity to develop the role we are in

# data[].attributes.body
There are points on considering what we do less of to be more effective and that ideas and solutions are acted upon - ensuring and trusting that there is senior level support, including external to the IO if necessary, to implement these

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What opportunities there may be for staff aiming to learn more and hoping to progress into senior level positions. It is currently very hierarchical, which doesn't necessarily allow for 'lower' grades to get involved/observe more senior activity to learn

# data[].attributes.body
'Membership of sector organisations' - support for staff to be board members and get involved and allow for this to be part of work time (personal development)

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How will the goals be measured? Is it possible to have goals which are more specific so we can see clearly what the plan has achieved? I personally feel that many of the goals as they currently stand have been met. We are already a resilient, professional team with a 'can-do' attitude, as has been pertinently demonstrated over the past year. How about goals around ensuring each member of staff undertakes at least one staff development course every year? Improving cross team communication by introducing monthly meetings between individual teams to share information, experience and best practice? etc.

# data[].attributes.subject
How will the goals be measured? Is it possible to have goals which are more specific so we can see clearly what the plan has achieved? I personally feel that many of the goals as they currently stand have been met. We are already a resilient, professional team with a 'can-do' attitude, as has been pertinently demonstrated over the past year. How about goals around ensuring each member of staff undertakes at least one staff development course every year? Improving cross team communication by introducing monthly meetings between individual teams to share information, experience and best practice? etc.

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More focus on professional development would be very much appreciated and is desperately needed to avoid losing good members of staff. This is the only university I've worked in where a) professional development is not mentioned frequently and actively encouraged, with budget allocated for such activity and b) staff aren't undertaking qualifications alongside their work, supported by the university.  For such a large institution this is incredibly disappointing that it does not value its support staff in this way, and a bit ironic given the emphasis we put on this for our students! If anyone wants to take a qualification to develop their professional skills they need to do so at their own cost, regardless of the positive impact this would have on their work and the work of the team overall.  Could the People Plan team work with the Staff Development team to look at opportunities for staff (internal and external) and allocate sufficient budget to enable staff the chance to develop? This would benefit the team as a whole.

# data[].attributes.subject
More focus on professional development would be very much appreciated and is desperately needed to avoid losing good members of staff. This is the only university I've worked in where a) professional development is not mentioned frequently and actively encouraged, with budget allocated for such activity and b) staff aren't undertaking qualifications alongside their work, supported by the university.  For such a large institution this is incredibly disappointing that it does not value its support staff in this way, and a bit ironic given the emphasis we put on this for our students! If anyone wants to take a qualification to develop their professional skills they need to do so at their own cost, regardless of the positive impact this would have on their work and the work of the team overall.  Could the People Plan team work with the Staff Development team to look at opportunities for staff (internal and external) and allocate sufficient budget to enable staff the chance to develop? This would benefit the team as a whole.

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I'd like to see what the outcomes will be from the implementation of this plan. This doesn't seem very clear on the document.

# data[].attributes.subject
I'd like to see what the outcomes will be from the implementation of this plan. This doesn't seem very clear on the document.

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My feeling is that the timing of this activity/plan is not appropriate. I think many of us have raised concerns about mental health and well-being and these should be addressed first. I think it is difficult to think about goals, development, ambitions etc. when the general morale is low. I don't feel like we are being listened to, there is a lot of surveys and meetings but no action 

# data[].attributes.subject
My feeling is that the timing of this activity/plan is not appropriate. I think many of us have raised concerns about mental health and well-being and these should be addressed first. I think it is difficult to think about goals, development, ambitions etc. when the general morale is low. I don't feel like we are being listened to, there is a lot of surveys and meetings but no action 

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I would like the goals to be more concrete with some action bullet points. 

# data[].attributes.subject
I would like the goals to be more concrete with some action bullet points. 

# data[].attributes.headline
On "can do" attitude ... I strongly believe everyone across the team always goes that extra mile and has a "can do" attitude already - I don't agree with this as a goal. I think what would be better is learning (and being able) to say "no" when we know it is not the best use of resource 

# data[].attributes.subject
On "can do" attitude ... I strongly believe everyone across the team always goes that extra mile and has a "can do" attitude already - I don't agree with this as a goal. I think what would be better is learning (and being able) to say "no" when we know it is not the best use of resource 

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Agree with the above comment around mental health and wellbeing. Especially given that there is very little if no mention of this in the plan as it stands.

# data[].attributes.subject
Agree with the above comment around mental health and wellbeing. Especially given that there is very little if no mention of this in the plan as it stands.

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"who are equipped with the knowledge and skills to do their job and" - aren't we already? I think this would read better if it was more focused on development/improvement  - "who are eager to develop professionally and are supported by the University with a clear personal development plan and budget"   

# data[].attributes.subject
"who are equipped with the knowledge and skills to do their job and" - aren't we already? I think this would read better if it was more focused on development/improvement  - "who are eager to develop professionally and are supported by the University with a clear personal development plan and budget"   

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Despite several requests and head of team backing, I didn't get the support to achieve a relevant professional qualification so I find it hard to have confidence in professional development as part of this plan

# data[].attributes.subject
Despite several requests and head of team backing, I didn't get the support to achieve a relevant professional qualification so I find it hard to have confidence in professional development as part of this plan

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Skillset analysis - something that should be done at the start and end of each year by all managers. Helps to identify weaker areas that could benefit from training.

# data[].attributes.subject
Skillset analysis - something that should be done at the start and end of each year by all managers. Helps to identify weaker areas that could benefit from training.

# data[].attributes.body
The plan talks a lot about enhancing cross-team communication. I agree that there is room for improvement in this area, but I think there also needs to be some onus on colleagues to listen to what's being communicated and take it on board.