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What’s working: when families see change/improvement.

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What’s working: when families see change/improvement.

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challenging:  Families have expressed frustration/fatigue with meetings and being asked a lot of questions during sessions.   

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challenging:  Families have expressed frustration/fatigue with meetings and being asked a lot of questions during sessions.   

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*Survey family on the satisfaction on coaching and visits

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What’s working: Staff are self-reflective about their practices 

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What’s working: Staff are self-reflective about their practices 

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Some of the elements of coaching make sense and if you can teach or build the parent capacity to help their child then that’s a good thing.

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What's Working: Some of the elements of coaching make sense and if you can teach or build the parent capacity to help their child then that’s a good thing.   

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What's Working: Some of the elements of coaching make sense and if you can teach or build the parent capacity to help their child then that’s a good thing.   

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Challenge: Using coaching practices to fidelity ongoing especially with families where English is a second language, etc.  

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Challenge: Using coaching practices to fidelity ongoing especially with families where English is a second language, etc.  

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Challenge: A lot of providers are new and want to be more “directive” because they have so many strategies they want to share/try. Directive feedback counts against you if you use it. 

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Challenge: A lot of providers are new and want to be more “directive” because they have so many strategies they want to share/try. Directive feedback counts against you if you use it. 

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Challenge: Staff are not used to coaching families. 

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Challenge: Staff are not used to coaching families. 

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Challenge: Coaching puts all families in one box- have to interact in a certain way with all families.  

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Challenge: Coaching puts all families in one box- have to interact in a certain way with all families.  

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Challenge: Use of reflective questions feels unnatural/awkward 

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Challenge: Use of reflective questions feels unnatural/awkward 

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feels condescending to ask a colleague what strategies they have tried with a family.

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Ideas to address the challenges?  Introduce coaching practices through training prior to program going through the fidelity process

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Ideas to address the challenges?  Introduce coaching practices through training prior to program going through the fidelity process

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Do you AGREE to keep this current target? YES 

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Do you AGREE to keep this current target? YES 

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Do you DISAGREE with the current target? If so, what is your revised proposal and justification?  

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Do you DISAGREE with the current target? If so, what is your revised proposal and justification?  

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Do you AGREE with the current target? YES

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Do you AGREE with the current target? YES

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Do you DISAGREE with the current target? If NO, what is your revised proposal and justification?  

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Do you DISAGREE with the current target? If NO, what is your revised proposal and justification?  

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Do you DISAGREE with this proposal? If so, what is your revised proposal and justification.

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Do you DISAGREE with this proposal? If so, what is your revised proposal and justification.

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Share with Family Support Unit Supervisor-for CSPD Exit Survey to add question as to why staff leave EC fields (i.e. pay, coaching, etc.) 

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Share with Family Support Unit Supervisor-for CSPD Exit Survey to add question as to why staff leave EC fields (i.e. pay, coaching, etc.) 

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Ideas to address the challenges?  Relook at fidelity process/criteria  

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Ideas to address the challenges?  Relook at fidelity process/criteria  

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Ideas to address the challenges?  Programs have implemented some coaching practices within our process (i.e. JVP with families and between consultants, activity setting scheduling, FST meetings, etc.). Can these be counted as part of the fidelity process in some way.  

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Ideas to address the challenges?  Programs have implemented some coaching practices within our process (i.e. JVP with families and between consultants, activity setting scheduling, FST meetings, etc.). Can these be counted as part of the fidelity process in some way.  

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Ideas to address the challenges? PM onboarding training is being developed, what should be included about implementing coaching?  

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Ideas to address the challenges? PM onboarding training is being developed, what should be included about implementing coaching?  

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Ideas to address the challenges?  Managers should have some additional training around coaching to support their staff.  

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Ideas to address the challenges?  Managers should have some additional training around coaching to support their staff.  