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Anna and her sister Elsa live in the kingdom of Arendelle, where Elsa is about to become Queen. The sisters have been shut in the palace for years because of Elsa’s fear that her uncontrolled ice powers would be revealed.

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Anna meets Prince Hans at the coronation ceremony. Desperate for companionship, she asks her sister for permission to marry him. Elsa denies Anna’s request, and thus reveals her secret ice powers. Elsa runs away from Arendelle.

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Although Anna does not refuse her own call to adventure, there are many characters who advise her not to go chase after her sister.

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Anna actually has two mentors who help her on her journey. First, she meets Kristoff, who begins the journey as her guide. Later, the pair meets Olaf, quite the wise snowman.

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Anna and Kristoff set out on the journey to the North Mountain to find Elsa and bring back summer.

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Along the journey, Anna encounters several tests, allies, and enemies.
Allies: Trolls
Enemies: Snow Monster, Hans

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Anna arrives at Elsa’s ice palace and believes she can bring her sister home, but Elsa refuses to go. Elsa attempts to throw her sister out of the palace.

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In the confrontation, Elsa strikes Anna with her power, and Anna is left with a frozen heart that only an act of true love can thaw.