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Students need to learn to prompt AI more effectively, and to be able to assess the quality of answers provided by AI to learn the correct information, and improve their skills in developing their arguments.

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Use of AI to enhance customer experience at Shopee.. also to help sellers better market or promote their products more easily..

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With the widespread use of AI tools, information can be generated easily. A deeper understanding of AI language and how it works will help students craft better prompts and interpret AI generated content more critically.

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Our students must learn to be flexible and have a positive learning attitude, to adapt to new technologies while keeping the purpose of their work in mind. Continuously upgrade themseleves and connect the tools at thier disposal to the products and services they are working on.

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Skills and Values:

Our city today is the outcome of strategic, forward-looking vision, long-term and meticulous planning. Our students will be the ones who will be the drivers of growth in future. Hence, we may need to think about how we can continue to inculcate these positive attributes in our students through our various subjects, CCA and projects (especially where youths seem to favour short-term gratification and individualism these days).

AI:

With the affordances of AI, we see that private and government organisations are all leveraging on it. What we and our students will need to learn is how to leverage AI to help them in achieving the outcomes they envision (e.g., how to generate good ChatGPT/AI prompts, how to evaluate the accuracy of AI-generated responses).

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An expanding use of AI to speed up processes, lighten load and engage with customers. To help sellers manage their online stores better and market their products. Also, to help buyers have a smoother experience that they can trust, and also diversify their tastes and purchase interests.

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One important skills is the importance of communication. Through the visit to URA, we recognise the importance of engaging different stakeholders in comprehensive urban planning discussions that consider the broader impact of development on surrounding areas and communities. The co-creation of ideas were made engaging and meaningful with the use of AI tools to create the visuals.

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With the current shortage of manpower in the healthcare sector, there is a strong impetus to drive both innovation and automation. This has led to many new initiatives being piloted, not only to address efficiency gaps, but also to push the precision of medical practice to the next level. Such innovations aim to reduce administrative burden, optimise resource use, and enable healthcare professionals to focus more fully on patient care.

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The use of Robotic Process Automation (RPA) at SGH to handle administrative processes shows its potential as a tool to support us in streamlining our own workflows. In particular, RPA could be applied to take over repetitive and time-consuming tasks such as timetabling, exam seating planning, and other routine scheduling duties. This would not only free us from mundane work, but also allow us to focus more on higher-value tasks.

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While AI tools can certainly enrich classroom discussions, it is also important for students to develop AI literacy. They should be guided to critically evaluate the accuracy and relevance of AI-generated responses, rather than accepting them uncritically.

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How URA leverages AI tools to facilitate the co-creation process with stakeholders to ensure that their needs are well-considered and addressed.

This helps to bridge the gap between URA’s plan and what stakeholders want, and to create a shared vision. It can also spark discussions as to what stakeholders like and dislike.