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Your appearance alone is 38% of your message on how to speak.

Put that smile on your face and people think you're confident.

Your body language there are certain postures you're going to avoid and this is one of them standing with your arms crossed.

Active listening is important.

Eliminate distractions like phones.

Never Shake Hands Across a Table.

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Effective techniques for building and maintaining professional relationships, including the exchange of business cards and follow-up practices.

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Effective techniques for building and maintaining professional relationships, including the exchange of business cards and follow-up practices.

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Table Manners 101: Basic Dining Etiquette

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Table Manners 101: Basic Dining Etiquette

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Table Manners 101: Basic Dining Etiquette

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For a formal dining situations, such as table settings, utensil usage, and navigating multiple course

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All the handshakes will depend on the situation that we have in the moment, they might be for formal or informal aspects.

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Handshake Etiquette: Executive Presence Training

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Handshake Etiquette: Executive Presence Training

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Handshake Etiquette: Executive Presence Training

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The art of a confident handshake, covering aspects like grip firmness, eye contact, and cultural variations.

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The art of a confident handshake, covering aspects like grip firmness, eye contact, and cultural variations.

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This took place on the Montgomery College, which is a public, multicampus community college in Montgomery County, Maryland.

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Nancy R. Mitchell is a protocol and etiquette consultant with over 35 years of experience. 

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Nancy R. Mitchell is a protocol and etiquette consultant with over 35 years of experience. 

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Strategies for a meaningful dialogue, include active listening, appropriate topics, and the balance between speaking and listening.

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Strategies for a meaningful dialogue, include active listening, appropriate topics, and the balance between speaking and listening.

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The importance of making a positive initial impact, including appropriate attire, grooming, and body language.

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The importance of making a positive initial impact, including appropriate attire, grooming, and body language.

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Proper methods for introducing yourself and others, highlighting the use of formal titles and the proper way of introductions.

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Proper methods for introducing yourself and others, highlighting the use of formal titles and the proper way of introductions.