# data[].attributes.body
Component parts are failing barely one month after China customer assembled and used it to build their final products

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1) Static very high at Customer production in rural Part of China in Guangdong.
2) Customer production process including QA/QC unproven and not ISO
3) Customer Production process very manual and labour intensive

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1) Customer operators very young and inexperienced
2) Inexperience batch of production operators

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1) Supplier poor quality batch

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1)  Customers lack equipment for manufacturing
2)  Production irregularity

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Customer manufacturing process not reliable

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How to deal with people from different generations

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Unable to buy online tickets for popular live concerts - Baby Monster/ Le Sarafirm

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Concert goers' budget

Incorrect personal and payment details

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Website for booking experience high traffic preventing login

Payment Errors - card being declined, different payment method

Website crashes

Slow loading speed

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Different Upbringings and Values

Communication and Technology Gaps

Workplace and Belief Differences

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limited seats each category of tickets

Tickets available offline is going at crazy price

Bots buying ticket

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Communication Gaps

Work Expectations

Technological Comfort.

Values and Beliefs

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how can we minimize the impact of MRT disruptions on passenger experience in singapore, focusing on faster prediction, efficient management and improved communication

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Limited tickets

VIP Pre-sales

Access control - pay master vs actual attendence

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Manpower skillset is insufficient, no safety officers (E.g. When breakdown in tunnel, no lights for guidance or no breakdown drills)

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Employee Survey Result Below Expectation - Management wants the company to be the Best Place to Work.

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Training and Resources

Communication Tools

Cultural Awareness Materials

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1. Compensation and benefits

2. Work life balance

3. Outdated software

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1. Lack of work satisfaction

2. Training

3. Talent development

4. Employee engagement

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Technological Divide

Outdated Tools

Communication Platforms

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1. Compliance

2. Workplace safety

3. Inclusivity

4. Sustainability

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• Too high a demand for tickets over a very limited time frame, overwhelm system capacity

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1. Lack of employee recognition and rewards

2. Poor communication

3. Inadequate/weak leadership

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Generational Differences in Communication:

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Maintenance of signal lights, aging infrastructure, wear and tear

Proper training to perform adequate maintenance

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Inadequate/weak leadership

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No innovation or new methods to improve communication and coordination of alternative options

Efficiency of fault detection as a preventive measure

# data[].attributes.body
Proper maintenance of infra and upgrades and better fault detection guidelines and protocols