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Make it safe. A lot of critical conversations I have participated in have not been a safe place. Things were taken out of context creating silence or violence. Applying the strategies would have changed the course of the conversations and avoided hurt feelings and misunderstandings.

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This book has helped me reflect on how I am feeling when I enter conversations. I often think "why are my emotions elevating?" now so I can recognize I may react differently.

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Maintain active listening and mutual respect

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I think the more we can give folks a heads up on what we're going to discuss - especially if it is important or "crucial" the easier the group conversation may be.

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By simply having the ability to begin crucial conversations is a huge step in the right direction. Identifying and practicing healthy ways of discussing difficult topics will allow us to give due attention to critical decisions and will strengthen our team dynamic.

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By simply having the ability to begin crucial conversations is a huge step in the right direction. Identifying and practicing healthy ways of discussing difficult topics will allow us to give due attention to critical decisions and will strengthen our team dynamic.

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I think it was helpful, although a lot of it was pretty intuitive. Many of the examples seemed to reflect pretty unreflective and immature people tbh. I would say the book boils down to strategies for interpersonal mindfullness

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I think it was helpful, although a lot of it was pretty intuitive. Many of the examples seemed to reflect pretty unreflective and immature people tbh. I would say the book boils down to strategies for interpersonal mindfullness

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My typical response is silence when I feel a conversation is falling apart. I need to apply bringing the conversation back on topic.

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Look for patterns for those who leave and those who get promoted in the organization. Who felt unsafe or disrespected? Who felt supported and affirmed?

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I am reminded to listen more and respons with empathy as I learn more about others' stories and their "whys".

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Make it safe. You can't really approach a conversation if people feel threatened and/or misunderstood

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The book has made me more aware of feelings (both mine and the other person's) during crucial conversations. I think I will be more aware of how my emotions, specifically, can impact the success (or failure) of a high-stakes conversation.

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Many of us don't work directly together often so it is rare that we have issues that arise to the level of a crucial conversation. However, it is always helpful to have additional strategies to support communication

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It's rare but sometimes we aren't able to vote, reflect, or have time to think through how best to discuss something. (Hopefully) we don't find ourselves in that position again.

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Having a common understanding of strategies to communicate with our teammates will give us a foundation for improving our communication strategies. If we are aware of the other person's intentions and possibly the reasons for their reaction to a situation, we can better function as a team, not just a group of people who work on the same project.

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Transitioning to the control group treatment year and new grants

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Transitioning to the control group treatment year and new grants

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We need to clarify expectations and communicate clearly, especially leaders

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I think there is growth opportunity to build safety. One aspect of our team that concerns me at times is the conversations that we hold about each other when the person talked about is not in the room/zoom, etc. That may not show the integrity we say we value and can be hurtful and lead to misunderstanding.

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Open and clear expectations and communication

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Open and clear expectations and communication

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Everyone is validated and has the opportunity to be heard

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We can implement some of these practices and be aware of (and identify) times when we have or haven't appropriately used the tools we now all have. Now that we have all had the same experience of reading the book, we are all on common footing and can look for and be conscious of how we utilize these strategies.

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Having a shared language and reference point around 'crucial conversations' I think will be helpful

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To look for situations where poor communication is causing unnecessary problems, and think about potential strategies for improvement