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Telemedicine is a new direction in medicine.

Telemedicine is one of the new technologies that occupies a special place in the field of modern medicine. It allows the doctor to eliminate the distance between patients, saves time and resources, and increases the chances of receiving medical care in rural areas. Especially during the pandemic, telemedicine has shown its effectiveness, as remote consultations and diagnostics have become relevant. Telemedicine can be implemented in the format: online consultation, Remote Monitoring Systems, a platform for storing and processing medical data. This technology not only increases the availability of medical services, but also facilitates the workload of doctors, as well as meets the needs of patients for medical care. However, telemedicine also has a number of problems, such as ensuring the security of information, maintaining personal confidentiality of medical data, as well as the development of infrastructure. Attention is paid to these problems and work on their solution continues. In conclusion, telemedicine is a promising tool in the field of health care. Its development opens up new opportunities in the field of Medicine and contributes to improving the health of the population.

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The development of telemedicine has evolved rapidly across the globe, driven by technological advancements, the need for better healthcare access, and growing recognition of its potential to improve healthcare delivery. Telemedicine refers to the remote diagnosis, treatment, and monitoring of patients using telecommunication and digital technologies, such as video conferencing, mobile apps, remote monitoring devices, and cloud-based platforms. Below is an overview of how telemedicine has developed in different regions around the world, key trends, and challenges faced in its expansion.

1. Telemedicine Development in the United States

In the U.S., telemedicine has been growing steadily since the early 2000s, with a major acceleration in recent years due to the COVID-19 pandemic.

Early Stages: Telemedicine began in the U.S. in the 1960s, primarily in academic and research settings. Early projects focused on remote consultations for rural areas, using telecommunication technologies like closed-circuit TV. In the 1990s, telemedicine grew through telehealth networks established by hospitals and universities to provide remote care and education.

Regulatory Support: A significant boost to telemedicine adoption in the U.S. came through policy changes, including the Telemedicine Enhancement Act of 1999, which expanded Medicare reimbursements for telehealth services. The Affordable Care Act (ACA) of 2010 also promoted the use of telemedicine, particularly in rural and underserved areas.

Pandemic Era Surge: During the COVID-19 pandemic, telemedicine use in the U.S. exploded due to restrictions on in-person visits and the need to limit virus exposure. Policies like expanded Medicare coverage for telehealth visits and changes in state licensure requirements made telemedicine more accessible.

Current Trends: Telemedicine is now widely integrated into primary care, mental health services, chronic disease management, and emergency consultations. The rise of telehealth platforms like Teladoc, Amwell, and Doctor on Demand has enabled patients to easily access healthcare services via mobile devices. Innovations in remote patient monitoring (RPM), AI diagnostics, and wearable health tech further strengthen the role of telemedicine in the U.S. healthcare system.

Challenges: Despite rapid growth, challenges remain, including insurance reimbursement policies, licensing regulations (cross-state licensure for healthcare professionals), data security, and digital health literacy among some populations.

2. Telemedicine Development in Europe

Europe has seen diverse telemedicine adoption, with countries taking different approaches based on healthcare infrastructure, regulatory environments, and funding.

Pioneering Countries: Estonia and Sweden are among the leaders in telemedicine in Europe. Estonia, for instance, has a highly digitalized healthcare system, with a national e-health system that allows patients to access medical records, book appointments, and even consult doctors online. Sweden's 1177 Vårdguiden platform provides telehealth consultations for all Swedish citizens, integrating telemedicine into the country's universal healthcare system.

European Union Initiatives: The European Commission has been working to promote telemedicine and eHealth across EU countries. In 2018, the EU eHealth Action Plan was launched to facilitate the exchange of digital health information and promote telemedicine solutions across Europe. This action plan focuses on cross-border healthcare, patient data interoperability, and increasing access to telemedicine services.

Telemedicine and Mental Health: In countries like the UK, Germany, and the Netherlands, telemedicine has seen significant adoption in mental health services. The UK's NHS has integrated telemedicine into mental health services, especially through virtual therapy sessions and crisis support helplines.

Challenges: Challenges in Europe include inconsistent regulations across countries, data protection concerns (especially under GDPR), and unequal access to digital health services in rural or economically disadvantaged regions.

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Telemedicine Development in the United States

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Telemedicine, which enables healthcare delivery through digital means (such as video calls, phone consultations, and remote monitoring), has revolutionized access to healthcare, especially during situations like the COVID-19 pandemic. However, as with any digital health technology, privacy is a critical concern. Given the sensitive nature of healthcare data, ensuring the confidentiality and security of patient information in telemedicine is paramount.

Confidentiality of Patient Data:

Telemedicine involves the collection, storage, and transmission of sensitive health information, such as medical history, diagnoses, prescriptions, and test results. If this data is not securely protected, it can be exposed to unauthorized access, putting patient confidentiality at risk.

Example: A video consultation between a doctor and a patient might be intercepted if encryption protocols are not in place, allowing third parties to eavesdrop on the conversation and access sensitive health data.

Data Security:

Data transmission in telemedicine typically occurs over the internet, which introduces risks of hacking, data breaches, and cyberattacks. This includes vulnerabilities in both the platforms used for virtual consultations and the devices that patients and healthcare providers use (e.g., smartphones, laptops, wearables).

Example: If a telemedicine platform’s server is not properly secured, patient data could be exposed during a cyberattack, leading to data breaches and potential misuse of personal health information (PHI).

Data Storage:

Telemedicine services often require storing patient information, either in cloud servers or on local systems. If these storage solutions are not properly encrypted or if access controls are weak, the data could be accessed or stolen by unauthorized individuals.

Example: A cloud service provider storing patient records without strong encryption or appropriate access controls could be vulnerable to a data breach.

Third-Party Access:

Many telemedicine platforms and software providers may use third-party services for aspects like payment processing, cloud storage, or even AI diagnostics. This creates potential privacy concerns if the third-party services do not follow appropriate security protocols or comply with regulations such as the Health Insurance Portability and Accountability Act (HIPAA) in the U.S.

Example: A telemedicine provider may rely on a third-party vendor for secure messaging, and if that vendor doesn’t have adequate security protocols in place, patient communications could be intercepted.

Consent and Transparency:

Ensuring that patients understand and consent to the privacy practices of telemedicine providers is crucial. This includes informing patients about how their data will be used, stored, and shared, and whether it will be accessible to third parties. Without clear informed consent, patients may unknowingly compromise their privacy.

Example: A telemedicine app might collect location data or other personal information unrelated to healthcare services, potentially infringing on patient privacy.

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Participation in Online and Offline Teleconferences

Teleconferences are meetings held over a distance, using telecommunications technology. They can be either online (virtual) or offline (in-person).

Online Teleconference:

Platforms: Zoom, Teams, Skype, Google Meet, etc.

Participants join through internet-connected devices.

Allows for video, audio, and screen sharing.

Flexible, saving time and costs on travel.

Useful for global collaboration.

Offline Teleconference (In-person meetings):

Held in a physical location, participants gather together.

Can be more engaging with face-to-face interaction.

Best for sensitive discussions or deep collaboration.

Requires more planning, logistics, and sometimes travel.

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Telemedicine involves the use of telecommunication technology to provide healthcare services remotely. This approach has seen significant growth due to its potential to improve access to healthcare, reduce costs, and provide timely care. Below are several key areas and examples of telemedicine services and projects that are currently being implemented or developed globally.

1.Telehealth for Rural and Underserved Communities

Example: Telemedicine for Rural Healthcare in India
Many regions in India, especially rural areas, lack access to quality healthcare professionals. The government and private companies have launched projects like National Telemedicine Network and eSanjeevani to connect remote patients with healthcare professionals in urban centers. This service allows virtual consultations, reducing the need for patients to travel long distances.

Impact: Provides access to medical specialists and urgent care services, improving health outcomes in underserved areas.

2. Virtual Doctor Visits (Teleconsultations)

Example: Teladoc Health
Teladoc Health, a leading global telemedicine company, provides virtual consultations for various health concerns, from common illnesses to mental health conditions. Patients can schedule video or phone consultations with licensed physicians, which are often available 24/7.

Impact: Reduces the burden on physical healthcare facilities, offers convenience to patients, and ensures timely consultations.

3. Telemedicine for Mental Health

Example: Talkspace
Talkspace offers therapy services through text, video, or audio messaging, connecting users with licensed therapists. This platform has expanded access to mental health care, especially for those who might face barriers to in-person therapy (e.g., geographical location, stigma, or lack of time).

Impact: Increases accessibility to mental health resources, particularly for individuals in remote or underserved areas.

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Teleconferences are essential tools in Cochrane's operations, facilitating collaboration and innovation across its global network. Here are some key types of teleconferences and the technology infrastructure often used to support them:

Types of Teleconferences

1. Collaborative Planning Meetings: Used by Cochrane Review Groups (CRGs) to discuss editorial workflows, methodological updates, and project coordination. These often include diverse participants, from editors to methodologists, and address tasks like review updates or new initiatives.

2. Interactive Workshops: Designed to enhance capacity-building, these sessions provide training in systematic review methodologies or software tools like RevMan Web. They often utilize interactive platforms for real-time participant engagement.

3. Governance Teleconferences: Regular meetings for decision-making bodies, like the Cochrane Governing Board, focusing on strategy, policy updates, and organizational performance.

4. Telemedicine Discussions: Sessions evaluating clinical practices or health outcomes using telecommunication tools. These include assessments of telehealth interventions' effectiveness in managing chronic diseases or mental health conditions.

5. Specialized Methods Teleconferences: Bringing together researchers and methodologists to refine systematic review approaches, enhance methodological guidance, and support evidence synthesis.

Technology and Servers

Cochrane employs robust tools to ensure seamless teleconferencing:

RevMan Web and Covidence: Integrated systems for managing systematic reviews, allowing real-time collaboration among authors and editors.

CRS Web and GradePro: Platforms for data synthesis and presentation, ensuring high-quality review processes.

Cochrane Engage and Archie Database: Platforms enabling member contributions, project management, and task allocation across the organization.

Interactive Platforms: For training and workshops, systems like video conferencing tools (e.g., Zoom or Teams) are often employed to facilitate interaction and knowledge sharing

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DALL·E 2024-12-09 14.13.54 - A modern illustration of telemedicine showcasing a tablet device displaying a real-time video consultation with a patient. The background is simple an

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Remote-Controlled Biomonitoring Systems are technologies designed to continuously monitor a person's health metrics and send the data to healthcare professionals or caregivers in real time. These systems are used to collect a wide variety of physiological data remotely, without requiring the patient to visit a healthcare facility. They are crucial for managing chronic diseases, supporting elderly care, and enabling better healthcare delivery in remote or underserved regions.

These systems typically integrate wearable or implantable devices with communication technologies (such as mobile networks or the internet) to send data to healthcare providers for analysis and intervention if needed.

Biometric Sensors: Biomonitoring systems rely on a variety of sensors to collect data about a patient’s physiological condition. Commonly monitored health parameters include:

Heart rate and ECG (Electrocardiogram) for cardiovascular health.

Blood pressure for hypertension monitoring.

Blood glucose levels for diabetes management.

Oxygen saturation (SpO2) for respiratory function.

Body temperature for detecting fever or infections.

Weight and body composition for managing obesity or metabolic conditions.

Sleep patterns for detecting sleep disorders.

These sensors may be embedded into wearable devices like smartwatches, fitness trackers, patches, or even clothing.

Wearable Devices: Wearables are a key element of remote biomonitoring systems, as they provide continuous data collection in real time. These devices may include:

Smartwatches or Fitness Bands: Devices like the Apple Watch or Fitbit track heart rate, sleep, physical activity, and even ECG.

Patch Sensors: Adhesive patches worn on the skin that monitor vitals like heart rate or sweat composition (e.g., Abbott's Freestyle Libre for continuous glucose monitoring).

Wearable ECG Monitors: Devices like KardiaMobile that record ECG data to monitor heart rhythm and detect arrhythmias.

Smart Clothing: Clothing embedded with sensors to monitor body temperature, heart rate, and respiration.

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On the Padlet interactive board, group students will post key definitions, brief overviews, and images related to the topic "Telemedicine and Teleconferencing". Below is an outline of what can be included:

1. Key Definitions:

Telemedicine: The practice of providing medical care remotely, using technology such as video calls, online consultations, and digital health records.

Teleconferencing: The use of digital platforms (audio or video) for remote meetings and communication between individuals or groups in different locations.

2. Brief Overview:

Telemedicine has become an essential tool in healthcare, especially for people living in remote or underserved areas. It allows doctors and patients to connect without being physically present, saving time and reducing the need for travel. Telemedicine includes services like consultations, diagnostic tools, and remote monitoring.

Teleconferencing is widely used in business, education, and healthcare. It allows for live communication and collaboration between people in different geographical locations. Platforms like Zoom, Microsoft Teams, and Skype are commonly used for teleconferencing, making meetings, lectures, and discussions possible without being in the same room.

3. Images:

Visual representations of telemedicine applications such as online consultations between doctors and patients, telehealth devices like wearable health monitors, or images depicting the use of video conferencing platforms in remote meetings.

Diagrams of how telemedicine and teleconferencing technologies work.

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Телемедицина және телеконференция

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Telemedicine Platforms: Telemedicine platforms are the software applications that enable communication between patients and healthcare providers. These platforms can support:

Video consultations (teleconsultations)

Text-based communication (chat or messaging)

Remote monitoring (data transmission from devices to healthcare providers)

Prescription management and follow-up care

Secure data storage and sharing for patient records.

Common platforms include mobile apps, cloud-based systems, or web portals that integrate with healthcare institutions' systems.

Medical Devices and Sensors: Mobile telemedicine systems often rely on various medical devices and sensors that patients can use at home. These devices measure vital signs and other health indicators, and transmit the data to healthcare professionals for review. Examples include:

Blood pressure monitors

Blood glucose meters for diabetes management

Wearable ECG monitors to track heart rhythms

Pulse oximeters for monitoring oxygen levels in the blood

Thermometers to measure body temperature

Smart scales for weight tracking, particularly in cases of obesity or heart conditions.

These devices collect real-time data that is transmitted through mobile apps or Bluetooth to a central system where healthcare providers can assess patient conditions.

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Телемедицина платформа

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Teleconferences are widely used in the healthcare sector, including by Cochrane, to achieve multiple objectives that enhance collaboration, decision-making, and knowledge sharing. These objectives include:

1. Facilitating Efficient Communication: Teleconferences allow geographically dispersed teams to collaborate in real-time, reducing delays and promoting coordinated efforts in healthcare research and decision-making processes. This includes discussing strategies, planning interventions, and reviewing evidence.

2. Educational and Training Purposes: Teleconferences often support professional education through workshops and webinars, enhancing healthcare professionals' skills and compliance with evidence-based practices. Cochrane studies have shown that such educational meetings can modestly improve both professional performance and patient outcomes.

3. Supporting Research and Evidence Synthesis: Regular teleconferences help researchers discuss methodologies, data collection, and review updates, ensuring high-quality evidence synthesis. This is critical for tasks like systematic reviews and the development of healthcare guidelines.

4. Enhancing Collaborative Leadership: Teleconferences provide a platform for collective leadership, enabling diverse teams to share perspectives and improve decision-making processes. This approach can positively influence professional practice, healthcare outcomes, and staff well-being.

5. Promoting Accessibility and Inclusivity: Teleconferences make it easier for participants from various regions and backgrounds, including low- and middle-income countries, to engage in global discussions, ensuring diverse contributions and perspectives.

6. Cost and Time Efficiency: By eliminating the need for physical travel, teleconferences save resources while maintaining the quality of interactions and decision-making processes.

These objectives highlight the versatility and significance of teleconferences in fostering collaboration, advancing healthcare, and making evidence-based decisions.

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DALL·E 2024-12-09 14.10.29 - A sleek and modern illustration of telemedicine featuring a laptop screen displaying a video call with a doctor. The doctor is wearing a white coat an

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Teleeducation, or e-learning, refers to the use of digital platforms and technologies to deliver educational content remotely. It enables students to access learning materials, attend classes, and interact with teachers and peers from anywhere, regardless of location. Below are some key points and concepts about teleeducation:

1. Online Learning Platforms: These are websites or applications that facilitate the delivery of educational content and interaction between instructors and students. Popular platforms include Coursera, Udemy, and Khan Academy, which offer courses on various subjects.

2. Virtual Classrooms: These are digital spaces where teachers and students can interact in real-time, similar to physical classrooms. Tools like Zoom, Microsoft Teams, or Google Meet are commonly used for live classes, webinars, and group discussions.

3. Asynchronous Learning: This mode of learning allows students to access pre-recorded lectures and materials at their own pace. It gives flexibility for learners to study according to their schedule.

4. Synchronous Learning: In contrast, synchronous learning involves live, scheduled sessions where teachers and students participate at the same time. This method mimics traditional classroom settings and encourages real-time interaction.

5. Learning Management Systems (LMS): These systems are used to organize and track students' learning progress. They often include features such as assignment submission, quizzes, grades, and communication tools. Examples include Moodle, Blackboard, and Canvas.

6. Advantages of Teleeducation:

Accessibility: Students from remote areas can access quality education.

Flexibility: Learners can study at their own pace and schedule.

Cost-Effective: It reduces the need for travel and physical infrastructure.

Wide Range of Resources: Access to a variety of online resources, including videos, articles, and forums, enhances learning.

7. Challenges of Teleeducation:

Technical Issues: Students may face problems with internet connectivity, hardware, or software.

Engagement: Maintaining student motivation and participation can be more difficult in an online environment.

Equity: Not all students have equal access to technology and internet connectivity, leading to disparities.

8. Assessment and Certification: Teleeducation platforms offer various methods for evaluating students’ performance, such as online quizzes, assignments, and exams. Many platforms also provide certificates or diplomas upon completion of courses.

9. Future Trends in Teleeducation:

Artificial Intelligence (AI): AI can be used for personalized learning, helping students progress based on their individual learning patterns.

Virtual and Augmented Reality (VR/AR): These technologies are being explored to create immersive learning environments, especially for subjects requiring hands-on experience.

Gamification: The use of game-like elements in learning to make education more engaging and interactive.

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Here are some basic tips on telemedicine: Choosing a reliable platform for contacting a doctor: there are many platforms that provide telemedicine services. Among them, you should choose a safe and user-friendly platform. These platforms must guarantee the protection of your personal data. Check your doctor's qualifications and license: check your doctor's license and professional qualifications before using telemedicine services. This will help you avoid quality and safety issues when seeking medical advice. Checking the correctness of the technical equipment: a properly functioning internet connection, camera and microphone are required for telemedicine consultation. Make sure they all work properly. Maintaining the security of personal data: it is very important to protect personal information during telemedicine. Check if the platform meets HIPAA or other security requirements. Pre-consultation preparation: be prepared for the telemedicine consultation. Gather all the necessary documents, diagnoses, lists of drugs and other information and provide the doctor with accurate and complete information. Understanding telemedicine limitations: in some cases, a physical examination may be necessary, so it is important to understand that telemedicine may be limited under certain circumstances. Regular monitoring: even after consulting through telemedicine, it is important to have regular contact with the doctor to monitor your condition and, if necessary, carry out further examinations and treatment.

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телемедицина

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The term "teleconference" refers to a method of communication where participants from different locations interact in real time using telecommunication technologies. This includes formats such as audio, video, or web conferences, enabling the exchange of information and collaboration regardless of geographical distance.

The Cochrane community, for example, extensively uses teleconferencing for virtual events like seminars and colloquiums. These events provide global access to resources, including presentations, posters, and live discussions. Platforms like YouTube and social media often facilitate such interactions, making teleconferences an essential tool in knowledge sharing and evidence-based practices​

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Background

Telemedicine uses telecommunication systems to deliver health care at a distance. This method of delivering health care may improve patient health outcomes, access to health care and reduce costs. It is important to understand the impact that care at a distance via telemedicine might have on patients, healthcare professionals and the organisation of care.

Review question

We assessed the effectiveness, acceptability, and costs of interactive telemedicine, delivered in addition to, or as an alternative to, usual care as compared to usual care alone.

Study characteristics

Researchers in The Cochrane Collaboration searched the literature up to June 2013 and found 93 eligible randomised controlled trials (N = 22,047 participants). The studies recruited participants with a number of clinical conditions: cardiovascular disease (36 studies), diabetes (21 studies), respiratory conditions (nine studies), mental health problems or substance abuse (seven studies), conditions requiring a specialist consultation (six studies), complex co morbidities (three studies), urogenital conditions (three studies), neurological injuries and conditions (two studies), gastrointestinal conditions (two studies), neonatal conditions requiring specialist care (two studies), patients recovering after solid organ transplantation (one study) and cancer (one study).

Telemedicine provided remote monitoring (55 studies), or real-time video-conferencing (38 studies), which was used either alone or in combination. The main telemedicine function varied depending on clinical condition, but fell typically into one of the following six categories, with some overlap: i) monitoring of a chronic condition to detect early signs of deterioration and prompt treatment and advice; ii) provision of treatment or rehabilitation, for example stroke rehabilitation; iii) education and advice for self-management; iv) specialist consultations; v) real-time assessment of clinical status, for example post-operative assessment after minor operation vi); screening for depression or angina.

Key results

We found no difference in mortality between participants with heart failure receiving care through telemedicine, compared to those receiving health care without telemedicine. The results of the studies differed for admissions to hospital, from a relative decrease of 64% to an increase of 60%. Disease-specific quality of life was slightly improved for heart failure participants receiving telemedicine as compared to those receiving usual care only.

We found that telemedicine may improve glucose control in people with diabetes (mean difference (MD) 0.30 percentage points), but that the effect varied across studies: from a MD of -0.72 to 0.20 percentage points at a median nine months follow-up. We found some evidence for a decrease in LDL cholesterol, which is considered the 'bad' cholesterol, in participants allocated to telemedicine as compared to those allocated to usual care (MD -12.45 mg/dL). We also found a greater decrease in blood pressure in those allocated to telemedicine compared to those that were allocated to usual care.

Seven studies that recruited participants with different mental health and substance abuse problems reported no differences in the effect of therapy delivered over video-conferencing, as compared to face-to-face delivery. Findings from the other studies varied; there was some evidence that monitoring via telemedicine improved blood pressure control in participants with hypertension, and a few studies reported improvement for those with a respiratory condition. Studies recruiting participants requiring specialist consultation for a dermatological condition reported no differences between groups.

Certainty of the evidence

We were able to summarise data from 16 studies recruiting people with heart failure (high to moderate certainty of evidence) and from 21 studies recruiting people with diabetes (high to low certainty of evidence). The results from these studies provide a good indication of the likely effect of using telemedicine to deliver health care to people with these conditions on health outcomes. The findings from the other studies are less certain, due to a relatively small number of studies recruiting participants with other clinical conditions.

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Authors: Flodgren G, Rachas A, Farmer AJ, Inzitari M, Shepperd S

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Interactive telemedicine: effects on professional practice and healthcare outcomes

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We included 93 eligible trials (N = 22,047 participants), which evaluated the effectiveness of interactive TM delivered in addition to (32% of studies), as an alternative to (57% of studies), or partly substituted for usual care (11%) as compared to usual care alone.

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Telemedicine is the use of information and communication technologies (ICT) to provide healthcare services remotely. This can include video consultations, the transmission of medical data (such as test results or imaging), remote monitoring of patients' conditions, and other forms of virtual healthcare.Telemedicine uses information technology so that doctors or nurses can communicate with their patients when they are not in the same room. The parents of sick infants who are treated in neonatal intensive care units require a lot of support when their child is ill and when they are taking their baby home. Telemedicine may be able to help the doctors and nurses to improve provision of support to the parents. This review identified one trial which did not show that telemedicine alters the time these infants stay in hospital. However, there was some imprecision of the published data in this study that makes it difficult to make firm recommendations either way with telemedicine.

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Telemedicine uses information technology so that doctors or nurses can communicate with their patients when they are not in the same room. The parents of sick infants who are treated in neonatal intensive care units require a lot of support when their child is ill and when they are taking their baby home. Telemedicine may be able to help the doctors and nurses to improve provision of support to the parents. This review identified one trial which did not show that telemedicine alters the time these infants stay in hospital. However, there was some imprecision of the published data in this study that makes it difficult to make firm recommendations either way with telemedicine.

If you found this evidence helpful, please consider donating to Cochrane. We are a charity that produces accessible evidence to help people make health and care decisions.

There is insufficient evidence to support or refute the use of telemedicine technology to support the parents of high-risk newborn infants receiving intensive care. Clinical trials are needed to assess the application of telemedicine to support parents and families of infants in NICU with length of hospital stay and their perception of NICU care as the major outcomes.

Read the full abstract...

Telemedicine is the use of electronic communications technology to provide care for patients when distance separates the practitioner and the patient. As the parents and families of infants admitted to the NICU require major support from health professionals in terms of information and time, telemedicine has the potential to increase this support.

To evaluate if the use of telemedicine technology to support families of newborn infants receiving intensive care affects the length of hospital stay and parental/family satisfaction.

We searched the following databases: Cochrane Central Register of Controlled Trials (CENTRAL, The Cochrane Library, 2011, Issue 8), MEDLINE (from 1966 to September 2011), EMBASE (1980 to September 2011). We also searched ClinicalTrials.gov ( http://www.clinicaltrials.gov) and the EudraCT ( http://eudract.emea.eu.int) web sites. We searched the proceedings of conferences of the Canadian Society of Telehealth, American Telemedicine Association, the International Society for Telemedicine, the Annual Conference of The International e-Health Association, American Medical Informatics Association and MedInfo.

We attempted to identify randomised controlled trials that assessed the use of telemedicine designed to support parents of infants cared for in a Neonatal Intensive Care Unit (NICU) compared with standard support measures. Our primary outcome was the length of hospital stay, and secondary outcomes included parental and staff satisfaction, emergency hospital visits post-discharge and family utilisation of infant health-related resources.

Data collection and analysis:

Two review authors independently screened the studies, extracted the data and assessed the risk of bias of the one included study using the standard methods of the Cochrane Neonatal Review Group. We planned to express treatment effects as risk ratio (RR), risk difference (RD), number needed to treat (NNT) and mean difference (MD) where appropriate, using a fixed-effect model.

A single study was included for analysis in this review. This study compared the use of telemedicine (Baby Carelink) for parents and families of infants in the NICU with a control group without access to this programme and assessed the length of hospital stay for the infants and family satisfaction in multiple components of infant care. The study shows no difference in the length of hospital stay (average length of stay: telemedicine group: 68.5 days (standard deviation (SD) 28.3 days), control group: 70.6 days (SD 35.6 days), MD -2.10 days (95% confidence interval: -18.85 to 14.65 days). There was insufficient information for further analysis of measures of family satisfaction.

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Telemedicine for the support of parents of high-risk newborn infants

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Telemedicine uses information technology so that doctors or nurses can communicate with their patients when they are not in the same room. The parents of sick infants who are treated in neonatal intensive care units require a lot of support when their child is ill and when they are taking their baby home.