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A Guide To The Starbucks Application Process - Zippia

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Starbucks is a great place to get coffee and meet with friends or coworkers, but it’s also a great place to work. If you want to land a job at Starbucks, keep reading. We’ll give you information about what it’s like to work at Starbucks, as well as information about the job application process and …

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It’s one of the most popular coffee shop chains, it was opened in 1971 in Seattle, Washington. It was first a shop that offered spices, coffee beans, and tea. It wasn’t until 1987 that Starbucks became a coffee house. Starbuck’s goals are to have the highest standards of quality and service and maintain a healthy, and inclusive work environment

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Since 1971, Starbucks has been committed to ethically sourcing and roasting the highest quality arabica coffee in the world. Today, with stores around the globe, the company is the premier roaster and retailer of specialty coffee in the world.

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There are several job opportunities to apply for, such as store manager, barista, shift supervisor, district manager, and non-retail options. Each position has a starting wage of 15 dollars per hour. Each employee, regardless of position has multiple benefits, including, health coverage, paid time off, parental leave, education and student loan management, and commuter benefits.

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Starbucks Application – Best Guide & Tips in 2024

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Make use of the best online guide to help you with your Starbucks job application. A thorough analysis with handy tips & tricks to succeed. Click here!

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Starbucks is committed to caring for the health and well-being of our partners (employees) and customers as we serve our communities through the lens of Our Mission and Values. Learn how we're navigating through COVID-19 and protecting the health of our partners and customers through our coronavirus response.

Connect with something bigger

Being a Starbucks partner (employee) means becoming part of something bigger: inspiring positive change in the world while you grow in your career and in your community. It's an opportunity to be your personal best.

Search Retail Jobs by Location

Use our interactive map to search and apply at a Starbucks location near you.

Culture and Values

Join a company with values you can be proud of. We aspire to conduct our business in ways that will continue to earn your trust, redefining the role and responsibility of a for-profit global company. Hiring veterans, ethical sourcing, and minimizing our environmental footprint are just a few ways that we strive to make a bigger impact.

Technology

At Starbucks Technology, we power moments of connection for our customers and partners (employees). We build innovation that drives our core business. Proudly investing in our talent is a key pillar of building the future. Join our fast-growing team and start your journey with us.

We aspire to conduct our business in ways that will continue to earn your trust, redefining the role and responsibility of a for-profit global company. Hiring veterans, ethical sourcing, and minimizing our environmental footprint are just a few ways that we strive to make a bigger impact.

ACCESSIBILITY SUPPORT

Starbucks Corporation is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability, please contact us at: 206-318-0660 or applicantaccommodation@starbucks.com

STARBUCKS IS AN EQUAL OPPORTUNITY EMPLOYER

All partners and applicants will be treated fairly, without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law.

© 2021 Starbucks Coffee Company. All rights reserved.

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Starbucks Careers: Starbucks Coffee Company

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Starbucks is committed to caring for the health and well-being of our partners (employees) and customers as we serve our communities through the lens of Our Mission and Values. Learn how we're navigating through COVID-19 and protecting the health of our partners and customers through our coronavirus response.

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Before you apply to Starbucks you should complete these few things. Update your resume, and make sure it has all of your work and school experience that is relevant to the position you’re applying for. If you don’t have direct experience, find ways to relate your previous employment experience to the new job. Research before the interview and become familiar with the questions that recruiters ask in interviews. An example of these are, “How do you handle stress,” “Why do you want to work at Starbucks?” and “Tell me about a time you implemented an innovative idea at work.” You should also create some follow-up questions, find shared goals, and bring a resume.

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The Interview Guys - Job Interview Prep, Interview Questions & Career Advice

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Once upon a time, people balked at the idea of a $5 cup of coffee. "No way will people pay that," many thought, "especially since you can get a cup of joe for $1 or less." Well, they may have seemed true, but it turned out it wasn't. Starbucks took the nation by storm.

If you want to work for the company that proved $5 isn't too much for a great cup of coffee, you'll need to nail your Starbucks interview questions. When you do, you can join the 346,000 team members, potentially in about a week.

That's right. The company that's powered by java has a speedy (caffeine-powered?) hiring process if they have a current opening. You won't have a lot of time to prepare once you submit an application. That's why it's smart to start preparing for your Starbucks interview now.

But what if you already applied? Are you doomed? No, of course not. We have your back. If you want to make sure you are ready to shine when you answer the Starbucks interview questions, here's everything you need to know.

How to Answer Starbucks Interview Questions

Alright, you're probably wondering, "Where are those Starbucks interview questions I came here for?" We promise; they are coming. The trick is, simply knowing what you might be asked isn't enough; you need to know how to answer any question you might face.

When you interview for a company, you want to make sure your answers speak their language. You have to align your approach with Starbucks' priorities. While that may sound challenging, it doesn't have to be. With the right interview strategy, you can do it.

So, let's talk about strategy. If you want to be ready to knock the hiring manager's socks off, research is a must.

Begin by scouring the Starbucks job description for the position you're trying to land. Pay special attention to the "must-haves list" if they have one. It outlines precisely what the hiring manager is trying to find. If you can show them that you bring all or most of those skills and traits to the table, you're increasing your odds of being selected.

After that, you want to dig deeper. Starbucks tries to craft a particular culture, so you can stand out if you can showcase that you'd fit in well if you're chosen for the position. To do that, you need to learn about Starbucks' culture. On a good note, that isn't particularly difficult.

Usually, you can learn a ton about a company's culture by turning to a few resources. Start by heading to the Starbucks website and reviewing the company's mission and values statements. Those tidbits are reflections of the company's priorities, which influence their culture.

Next, review the social media accounts. Most businesses use their social media accounts to showcase their employer brand, at least to a degree. Plus, it gives them a place to highlight the company's accomplishments, community contributions, and more. You'll learn a surprising amount about Starbucks' culture if you just spend a little time looking around.

Once you've done your research, it's time to put that information to work. How do you do that? By incorporating relevant points into your answers.

In some cases, that's incredibly easy. When a Starbucks interview question is straightforward - like, "Do you have skill X?" - figuring out what to say is simple. If you have the skill, you confirm that you do. Then, you back that up with an example that proves you aren't just saying "yes" because that's what they want to hear.

Even if you don't have the skills, the right approach isn't hard to nail. Be honest and say that you don't, but don't stop there. Instead, either discuss that you'd like to have the skills, how you would acquire the capabilities, or steps you are currently taking to improve in that area. Any of those approaches show you are willing to learn, so it can be effective.

Alright, we've covered how to handle the straightforward questions. But what about those tricky behavioral interview questions? For those, a "yes" or "no" answer won't work. Plus, in many cases, there technically isn't a "right" or "wrong" answer. What's a candidate to do?

Well, first, don't panic. With the right formula, you can shine when you answer those Starbucks interview questions, too.

And what is that formula? It's this: STAR Method + Tailoring Method = Success.

When you combine the STAR and Tailoring methods, you can craft highly relevant, engaging, story-driven answers. It's an excellent way to stand out from the competition, so many sure you spend time reviewing those techniques and putting them to work.

In fact we wanted to let you know that we created an amazing free cheat sheet that will give you word-for-word answers for some of the toughest interview questions you are going to face in your upcoming interview. After all, hiring managers will often ask you more generalized interview questions along with their position specific questions!

Click below to get your free PDF now:

Get Our Job Interview Questions & Answers Cheat Sheet!

Top 3 Starbucks Interview Questions

Alright, now it's time for what you've been waiting for... some Starbucks interview questions and answers.

While exactly what you'll be asked is going to vary somewhat from one position or location to the next, many of the questions are very similar, especially for the customer-service roles. With that in mind, here's a look at the top three Starbucks interview questions you might face.

1. How would you handle a customer who claims their drink order is wrong?

Every now and then, a customer is going to say that their drink is wrong; it's simply a fact of working at Starbucks. In some cases, they'll be metered about it. In others, they'll go from zero to shouting in no time flat.

Since the situation is bound to arise, the hiring manager wants to know you can handle it. This question lets them assess whether you'd naturally take the right approach.
EXAMPLE ANSWER:

"If a customer said that their drink was wrong, I would first ask them to tell me about the issue. I'd need to know what they ordered originally as well as what is wrong with the beverage. If the drink was different from what they ordered, I would proceed with making the right one immediately. If the problem was more nuanced, I'd ask them to describe what they aren't enjoying about the beverage. That way, if a specific kind of correction needed to be made, like an adjustment to the temperature, amount of flavoring, or something a bit nuanced, I could remake their drink to their satisfaction."

2. If a customer picked up their drink, took a sip, and became visibly unhappy, but didn't approach an employee about it, what would you do?

While some customers will confront employees immediately if they don't think their beverage is perfect, many won't. But that doesn't mean there won't be fallout. In the days of Yelp reviews and social media rants, you can't guarantee that a customer won't voice a complaint simply because they didn't ask for a new drink.

Plus, businesses thrive when customers come back. A single bad experience might be enough to chase some people away, at least from that location.
With this question, the hiring manager is trying to figure out if you'll be proactive if you spot a potential problem. EXAMPLE ANSWER:

"If a customer didn't seem happy with their drink, I would reach out and ask if they weren't enjoying their beverage. My hope would be that they could describe what was wrong, giving me insight into what may have gone awry. Once I had that information, I would offer to remake their beverage right away, using their input as a guide for the next drink. That way, they could have a beverage they enjoy. It's a simple step that could significantly improve their experience, so it's one worth taking."

3. What is your favorite drink at Starbucks?

There's a decent chance the hiring manager is going to want to know what your typical Starbucks order looks like. Why? Well, it gives them a few insights.

First, it is an off-handed test of your product knowledge. Second, it lets them gauge your enthusiasm for your choice. Since hiring managers are going to prefer candidates that are passionate about the brand and well-informed about many of the options, this question is a simple way to separate good candidates from great ones.

It is important to note that this question can also take another form. During the interview, you may be given a free drink of your choosing. Then, you may be asked, "Why did you pick that drink?" It serves a similar purpose but uses a different approach.
Which drink (or drinks) you pick doesn't matter; it's all about describing why you enjoy it. EXAMPLE ANSWER:

"My favorite Starbucks drink during the cooler months is the white chocolate mocha with whip. It gives me a pleasant pick-me-up but also feels like a treat. That makes it functional and indulgent, especially on a cold day. But, if it's warmer, I enjoy the vanilla sweet cream cold brew. It's rich, decadent, and gives me a great energy boost."

12 More Starbucks Interview Questions

Here are 12 more Starbucks interview questions you might encounter when you meet with the hiring manager.

1. Why do you want to work at Starbucks?

2. How would you handle a rude customer?

3. Tell me about a time you made a mistake. How did you fix it?

4. If we run out of a product or ingredient, how would you explain the situation to a customer?

5. Are you available during the early mornings, nights, weekends, and holidays?

6. If you saw a coworker take $1 out of the register and put it in their pocket, what would you do?

7. Can you describe a time where you went above and beyond for a customer? Why did you go the extra mile?

8. How would you define excellent customer service?

9. Which of your traits makes you best equipped to excel in this role?

10. How would you describe your teamwork skills?

11. Are you comfortable working in a fast-paced environment?

12. If the customer line began to get long, and you were the only cashier, what steps would you take to get or keep the situation under control?

5 Good Questions to Ask at the End of a Starbucks Interview

When your interview begins to draw to a close, there's a decent shot you'll get to ask the hiring manager a few questions. You want to have a handful at the ready.

Why?

Because asking questions makes you seem engaged and enthusiastic about the job.

Plus, it's a chance to find out critical details. Making sure the position is the right one for you is just as important as showing the hiring manager you're the right person for the job. If you don't know what to ask, here are five good questions to ask at the end of a Starbucks interview.

1. What is the biggest challenge baristas here face on a daily basis?

2. How would you describe an average day in this position? What about the most extreme day in this role?

3. What skills or traits do all of your best employees have in common?

4. Is there anything about working for Starbucks that surprised you when you were first hired?

5. What training do new employees receive once they are hired?

Putting It All Together

Ultimately, all of the tips above can help you shine during your Starbucks interview. Embrace them! That way, you can showcase yourself as the amazing candidate you are, increasing your chances of landing the job.

Good luck!

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Check out our other articles in our Company Specific Interview Series:

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Top 15 Starbucks Interview Questions (Example Answers Included)

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Want to nail your Starbucks interview? Check out our top 15 questions you need to be ready for! Includes example answers you can use for inspiration....

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Interview anxiety is very common, even if you know you are well-qualified for a job. Meeting strangers in a position of authority; talking about yourself; being evaluated and judged on your appearance, demeanor, and ability to sell yourself-these are all valid for nerves and stress. However, there are strategies you can use to help alleviate anxiety before and during an interview.

Why You Get Nervous Before an Interview

Job interviews are intimidating and feeling nervous is understandable. Interviews can mean meeting new people, having to talk about yourself, and feeling like an impostor who isn't qualified for the job. Pressure to improve or change your employment situation, whether because of dissatisfaction or for financial reasons, can add another layer of anxiety and stress.

Anxiety can affect a job interview by causing distracting and uncomfortable physical sensations such as a racing heartbeat or sweating. Anxiety and nervousness may also make it difficult for you to answer questions thoughtfully. Preparing in advance and taking steps to manage your anxiety can help combat these feelings in the moment.

How to Relax Before an Interview

In the days and hours leading up to an interview, taking proactive steps to prepare yourself will help you manage interview anxiety. While it may be difficult to achieve a true state of calm, you will feel more confident if you are making an effort to cope with your anxious feelings.

Practice Self-Care

Taking care of your body can go a long way toward alleviating nervous energy and helping you feel more calm. Avoid caffeine, get enough sleep and exercise regularly. Keeping yourself in good health is paramount when facing potentially stressful situations.

Visualize Success

Find a quiet space where you won't be disturbed, close your eyes, and visualize yourself being successful in your interview. While it may seem silly, visualizing success is more than just positive thinking. When done correctly, it prepares your brain to behave in a certain way. This technique is used by elite athletes before competitions to improve performance.

Do Your Research

Research is a good stress reliever. Before the interview, learn as much as you can about the potential employer and prepare answers to common interview questions. Every bit of preparation you do will help to increase your comfort level and make you feel more confident during the interview.

Remove stressors

Reducing stressors unrelated to your actual performance in the interview, such as uncomfortable clothing, getting lost, or showing up late, is helpful for calming nerves as well. Choose a flattering and comfortable outfit in advance. If you aren't familiar with the location of the interview, give yourself plenty of time to find it or do a trial run a day or two before. Make sure to factor in traffic conditions at the time you'll be traveling and find a place to park beforehand if needed.

If your interview will be over a video platform, make sure you have installed any apps you'll need. Test out tech like your webcam, microphone, and headphones in advance to confirm everything is in working order.

Be Prepared

A well-prepared interviewee has an immediate advantage in an interview. Feeling prepared will also build confidence and reduce anxiety. Bring everything you might need for an in-person interview, including:

How to Stay Calm During an Interview

No matter how much you prepare in advance, you will likely still feel nervous during the interview. But this is completely normal. If you feel your anxiety mounting during your discussion with a prospective employer, there are strategies you can employ to calm your nerves.

Don't Succumb to Pressure

Sometimes, you will grilled during an interview so the company can see how you handle stress. In these situations, it may be tempting to spiral into negative automatic thinking, such as "They know I can't handle this job; I should never have applied" or "They don't like me; I'll never get the job."

If you notice yourself doing this, do the best you can to stop. Try to realize what the interviewer is trying to accomplish and don't let them upset you. Remember other candidates were likely treated the same way and being asked tough questions is not a reflection of you or your capabilities.

Ask Questions

Interviews are not just for the potential employer - they are also an opportunity for you to get to know the company. You are deciding whether you want to work for them just as much as they are deciding whether they want you to work for them. Ask questions that show you are curious as to how the organization might fit with your goals and ambitions for your career. See if putting yourself in this mindset changes your focus.

Release Anxious Energy

Anxiety has a way of peeking out even when you think that you have it well-hidden. If you find yourself fidgeting, do something to release anxious energy that will be less noticeable, such as wiggling your toes or doing some subtle progressive muscle relaxation exercises. You might also try a few deep breaths (either before the interview or during the interview when you listening to the interviewer speak).

Accept Your Anxiety - It Helps

Take Your Time

Remember you don't have to answer questions immediately after the interviewer asks. Pause before answering to collect your thoughts. You can also deflect the question back to the interviewer to make sure you understood it and to give you extra time to compose your reply. And don't be afraid to say something like, "Let me think about that for a moment" before answering.

If you worry about drawing a blank during interviews, take notes as your interviewer speaks. This takes the focus off of you and allows you to refer to your notes after a question is asked. If you draw a blank, continue to take notes and say you want to collect your thoughts before responding.

How to Relax After an Interview

Regardless of how you felt the interview went, congratulate yourself afterward for taking the chance. Avoid ruminating about how the interview went or what could have gone better. Do something you enjoy as a reward, whether it's taking a walk in the park, curling up with a book, or meeting a friend for coffee.

When to Get Help

Feeling nervous before and during a job interview is very common. It happens to almost everyone. However, if anxiety is interfering with your ability to get through a job interview or cope with other social interactions, it could be that you require more than self-help. This might mean treatment in the form of anti-anxiety medication and/or therapy. Meet with your doctor to discuss your symptoms and devise a plan based on your situation.

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How to Relax Before and During a Job Interview

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Job interview anxiety can make it hard to focus and do well during your interview. Learn more about how to relax before a job interview.