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You tried, and the user rejected completely:

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You tried, and the user rejected completely:

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"I totally understand you. At least you know we have this feature here at Wix, so in case you decide to consider adding it in the future, we're always here to help you with any question or concern!"

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https://app.screencast.com/ovRIyhqWkfGU4

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https://app.screencast.com/JZRyU3yyEat2e

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If you need to consult with an advanced team, or you're waiting for an update from them, you can suggest:

1. Mention that while you're waiting for the update you'd like to suggest: "While we're waiting for the update, I'd like to share with you the tool for your business development"
2. Present the tool, mentioning why it's relevant, what it is, what the benefits are
3. Encourage to implement + mention it's easy and fast to do: "What do you think about adding it together now? It'll take just 2 min and I'll gladly guide you!"
4. Check the result + get back to the issue: "I'm sure you'll benefit from using "this tool". Now, let's get back to the "issue" and see how it can be solved"

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1. Use when you have more than 1 downtime
2. Make it under the sauce "While I am checking this, to make a waiting time beneficial for you, I've noticed a little tip that can help your site to increase ..... Let me show you real quick, please follow me"
3. Make sure you finish it with the user
4. If you switched attention to the issue with the user, finish it and then get back to suggestion again

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- suggest adding the tool/working on it now to have it ready and show the team how it works: "Of course, it’s better to decide together with your partner/team. We may also go through the process right now and see how the feature looks like, so you can show it to your partner and decide if you’d like to keep or delete it. How does it sound?"

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- You can add more value for the feature (from the article)
- the feature which is used externally can be managed through Wix (e.g. Google Business Profile, Facebook Shop)
- If it doesn't help, ask an impactful question about a user's goal, future plans, etc. + try another suggestion

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User is in a hurry / will check the feature later

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User is in a hurry / will check the feature later

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- It takes just 2 clicks to enable that
- It is really fast, and I'll help you to do it
- It won't take you more than 2 mins

+ so if you have a couple of minutes, I'll show you how this feature works real quick

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I'll gladly show you how to use/add it while we're on a call, it'll take just a couple of minutes and will be my pleasure!

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It's very simple to do and will be my pleasure to guide you through the process. What do you think about it?

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- Check what is needed for implementation
- Call to action
- Guide the user step-by-step till the end
- Check user's progress

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Following the steps in the tool will help your potential clients to find your site online easier in search results and to increase traffic by 23% in the future

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I'd like to suggest you to work on its online visibility in search results by creating the SEO plan with our SEO Wiz tool

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Since you're developing an online store with your products

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this will allow you to connect with customers from Google Search and Maps. This is a great way to attract local traffic, gain insights into how your customers find you on the web, and manage customer reviews

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I would like to suggest you to add a Google Business Profile, you can create it with Wix or connect an existing one

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I just wanted to say that I liked the services you offer on the site. Must be joyful making decoration for different types of events

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so in that case if you would like to send an email about form submissions or store orders it will come from your Gmail address. You'll also be able to see your sent emails in your Gmail account

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So it would be a great idea to connect it to Wix Inbox

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I was able to notice that you use Gmail for your business

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Tell the user the value of the tool/feature, explaining what they get if using it:

- attract more visitors / increase traffic
- increase sales
- let more people know about your business
- manage everything in one place
- improve communication with clients

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Explain what the feature does, how it can be used

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Use the info you learn about the site/account

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Add a Wix Chat - article

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Connect Your Gmail Account - article

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Set up a Google Business Profile - article

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Check the provided suggestions presentation, value and implementation and personalized it due to the user's needs
Please clear your answers, so the next expert could also practice

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Caprice Design & Decor - Your Premier Destination for Floral Design, Event Styling, Photoshoot Styling, Party Planning, and Floral Workshops! Nestled in Toronto, Canada, Caprice Design & Decor is your go-to Floral Design and Event Styling Company.

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Article

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You can connect with your customers from Google search and Maps, reply to reviews and insights with a Google My Business Profile. Do you want to add it now in the chat?

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https://www.lmstshirts.com/

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EPC Ltd | Your Water Guardians | Wastewater Treatment Solutions

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EPC has over 30 years of experience in innovative decentralized wastewater treatment technologies. Our DNA is to develop new and contribute highly efficient reliable solutions that are ideal for rural and remote areas.

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Article

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I just want to mention that you can add chat to the site. This allows your clients to contact you online in chat when they are on your site. If you want, you can take a look at it now

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https://www.lmstshirts.com/

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Let's personalize suggestions presentation, value and implementation due to users' needs!

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Let's personalize suggestions presentation, value and implementation due to users' needs!

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- customize the suggestion (connect to the site)
- add the value of the feature to let the user know "how" they can benefit from it
- suggest implementing together

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Article

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Narrative, Music Video, Commercial Director

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https://www.royalrosebucharest.ro/

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I can see that you have a Gmail email on the site but you  haven't connected it to the Wix Inbox yet. I'd like to mention that it's an important thing, so let's add it right now. What do you think?