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We also learned about taking corrective action, this will always be used in management because we as managers are problem solvers. It is extremely important that the corrective action take place as soon as you notice an issue rather than later, before the bad habits are transitioned to others around them in the workplace.

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By Tammie Van Buren, Manager, Compliance

Simply put, a correction is an immediate action taken to fix an issue identified during an audit or while monitoring and corrective action works to resolve the root cause of the issue. Preventative action is one taken to prevent a food safety problem in the future. Often the terms are used interchangeably,
but each has its place in addressing food safety issues.

Corrective and preventative action is a mandatory element of the SQF Code. Outlined in 2.5.3, this element is impacted by several other elements. Nonconformities requiring corrective actions can be initiated through internal and external audits, management reviews, complaint management, and food defense tests to name a few. This process has the potential to impact almost all other elements of the code.

Keep Key Words in Mind

In order to effectively meet the requirements in 2.5.3.1, we must keep several keywords in mind. They are responsibility, methods, documentation, implementation, corrections, and corrective actions.

The words responsibility and methods are vital throughout the entire system and can be found in several elements. Auditors are looking for a documented process on the "who" and the "how". Evidence must be available to support the effective implementation of this process.

Correction Action Defined

Corrections and corrective actions are defined in Appendix 2: Glossary of the code.

A correction is "action to eliminate a detected non-conformity." Corrective action is an action to eliminate the cause of a detected nonconformity. The key difference between a correction and a corrective action is that one focuses on non-conformity itself, whereas the other focuses on the cause of the non-conformity. An example of correction might be a site identifying that there is peeling paint at their site and removing the peeling paint. They have made a correction. Corrective action would eliminate peeling paint in that area in the future through a change in the type of paint used or eliminating paint in that area altogether. A correction fixes the immediate problem. A corrective action focuses on preventing it from reoccurring by addressing the root cause.

Manage Your Corrective Action Problem Solving Toolbox

Each site's problem-solving process could be compared to a toolbox. There are numerous ways to get to the root cause of a problem. It is a matter of selecting the right tool. It is suggested that you stock your toolbox with a variety of tools to match the array of nonconformities that you will encounter. Cause and effect diagrams and "5 Whys" are two different tools that are commonly used but we encourage you to consider other types.
See Tip Sheet 11: CORRECTION, CORRECTIVE ACTION AND PREVENTATIVE ACTION
SQFI provides guidance documents to assist with the implementation of all elements of the code. If additional information is needed, please contact compliance@sqfi.com for assistance.

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Why are Corrective Actions so Important? - SQFI

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By Tammie Van Buren, Manager, Compliance Simply put, a correction is an immediate action taken to fix an issue identified during an audit or while monitoring and corrective action works...

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One thing discussed in Module 8 was employee performance evaluations. We use these at my job, and I think they are very effective if the follow through is present. I think once areas of improvement are found it is important to follow up with employees, so that they can constantly be reminded of what they are working on.

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10 Performance Review Tips to Drastically Move the Needle

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Performance reviews are evolving. Discover the future of performance management and reviews plus ten tips for writing better employee performance reviews.

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One of the other main topics in Module 7 was leadership. I feel one the most influential ways a leader can lead is through his or her actions. If a leader is a strong speaker and can communicate well, but doesn't work hard it's gonna be very difficult to teach and tell your employees to work hard.

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One of the topics discussed in Module 7 was motivation. I think one of things that motivates me as an employee is one having specific goals in place and then some type of promised reward in return. Whether the reward is a monetary bonus, food, or paid time off it doesn't really matter, it is really just the feeling of accomplishing something that motivates me.

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Types of Motivation: Intrinsic and Extrinsic

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There are four main types of communication: oral, verbal, written, and nonverbal. I feel that oral communication is the most effective and the most meaningful because it is face to face and it requires a physical interaction to take place.

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Have you ever wanted to communicate better? Do you feel insecure when speaking in public? Is it hard for you to write? Do you not know what to say sometimes? In this article, we will tell you what are effective communication skills, what types there are and where can you apply them. Furthermore, we will give you tips on how to improve them.

Effective communication skills

Effective communication skills: Definition and purpose

Communication skills can be defined as a set of skills that enable a person to communicate properly. According to Hymes, the creator of this concept, effective communication skills consist of knowing " when to speak, when not, and what to talk about, with whom, when, where, in what form ".

We interact constantly with other people and we can't stop expressing ourselves. Therefore, mastering these skills is fundamental to our personal and social development. We use them when speaking, listening, reading and writing.

General Cognitive Assessment Battery from CogniFit: Study brain function and complete a comprehensive online screening. Precisely evaluate a wide range of abilities and detect cognitive well-being (high-moderate-low). Identify strengths and weaknesses in the areas of memory, concentration/attention, executive functions, planning, and coordination.

Nowadays it's hard to get away from our computer screens and mobile phones. Communication is constantly changing and we have to quickly adapt to it. Even so, no matter with what you communicate, you need to use effective communication skills.

We all know how upsetting misunderstandings are. We also know or can imagine the uncomfortable feeling when someone doesn't pay attention to us when we speak. Sometimes, it's inevitable that what we say is not interesting or that there are errors in the communicative process. However, here we will give you some guidelines to encounter those situations as little as possible. Discover how to improve your communication skills.

Effective communication skills: Applications

We can't stop communicating, even if we try. A single gesture betrays us. In fact, even when we are alone we talk to ourselves. Finding the right words and thoughts comes in handy in all aspects of life. We will mention three main ones.

1. Effective communication skills at work

People who work harder or better don't always receive all the attention. Sometimes the main thing is how ideas are sold to the boss and the power of persuasion. Effective communication skills allow us to develop influential techniques and reach a greater audience.

At the professional level, it is essential to know how to deal adequately with peers, make good decisions even in stressful situations or under job stress. This is one of the reasons why effective communication skills are increasingly valued.

They are almost as important as mastering other languages or handling various computer programs. A person with good communicative skills stands out above the others in several areas and is the most prominent candidate in job interviews.

Specifically at work, effective communication skills are highly valued as well as assertiveness. Communicating what you need in a polite and respected way is very important in corporation settings.

2. Effective communication skills in education

We can train these skills from childhood, the best and most appropriate way to develop these skills is in our natural environment. Communicating well improves our personal relationships and our well-being. It makes us feel competent.

It is essential to include these skills while teaching. If we make sure that our children are capable of effectively communicating then we will make sure they become resolute and satisfied adults. Likewise, we will be able to improve our communication with children. In order to educate in communication, we also have to be good communicators. It is impossible to convey this knowledge well if we are not good role models to imitate.

3. Effective communication skills in everyday life

We need these skills to communicate constantly. For example, to tell our roommate to wash the dishes, give bad news to a friend or send a postcard to our relatives. From the smallest to the most complicated interaction, we are in constant demand to effectively communicate ourselves. Communicating well saves time, effort and makes life more enjoyable.

Everyday effective communication skills is what prepare us for come complex settings. It's like a trial run for complicated situations for us to see our mistakes and work through them, so we can communicate effectively in other areas of our daily life.In

4. Effective communication skills in a difficult conversation

We all have conversations that we feel are difficult to tackle, here are some things to keep in mind when dealing with this issue. Miscommunication is very common because even though we might be in a conversation speaking the same language, our interactions are more complex than you could imagine. The next video explains how miscommunication is very easy and how to avoid it.
a) Deliver more positive than negative feedback
Postive statements are those that come across as supportive, appreciative, encouraging, meanwhile negative ones are those that are critical, disapproving and contradictory. Our brain tends to focus on the negative aspects more than the positive, therefore, it's important to deliver around five to six times as many positive statements to every negative statement. This comes in handy not only for work settings but personal relationships as well.
b) Facial expression
Remember that emotional intelligence is all about reading another person's emotion and empathizing. For effective communication skills, it's important to focus on their facial expression. Smiling is important for social interactions when delivering feedback try to keep your facial expression as positive as possible and always looking for cues of how the other person might take it.
c) Stress the importance of working together to solve difficulties
When speaking about a problem always try to describe the situation without any evaluation, identify your feelings regarding the situation (don't place blame) and suggest solutions that can make it better (avoid arguing about who is right or wrong).
d) Eye contact
Psychologists describe resonance as a person's ability to read someone else's emotions. This is mainly done through eye contact, it allows for people to create a connection and helps with feedback.
e) Be authentic
Even though there are many tips on how to effectively communicate in complicated situations the critical aspect of all is that you should always remain authentic. If you come out as someone other than yourself your efforts will backfire.
f) Be Compassionate
Treat every conversation, regardless of context, as an opportunity to connect with another person who has their own needs and pain. Everyone, at some point, goes through tough times, sad times, etc. By remembering the human experiences we all share, you will find that you are able to bring kindness and compassion into the conversation.

Effective communication skills in everyday life

10 Characteristics of a person with effective communication skills

1. They are observers

In a way empathy allows us to infer the mental states of others. Good communicators know how to anticipate the reactions of others, recognize them, and modify their speech accordingly.

2. Can understand the context

People with effective communication skills are characterized by being curious about the world and adapting to the individual, social and cultural differences. Imagine that you are traveling to an Asian country and you notice that its inhabitants feel uncomfortable talking to you. It is probably because they consider disrespectful to stare into their eyes.

We do not have to go that far to assess the situation. It is important to always take into account your surroundings when assessing the best way to communicate.

3. Have high self-efficacy

They see obstacles as challenges. Believing in our possibilities makes it easier for us to focus on what we have to say without being distracted by our insecurities. It is normal to have certain doubts (and convenient when learning to improve ourselves), but there are appropriate ways to value more the perception that we have about our abilities.

A person with effective communication skills is able to talk to people with whom he disagrees and not lose their temper or patience. This is complicated if we argue about politics, religion or football. How many times have we seen people lose their tempers over nonsense? Good communicators accept the other person's point of view and give their arguments kindly.

5. They are emotionally intelligent

They worry about what their interlocutor feels. They are assertive and empathetic. They know what questions they have to ask, how to address them, and when it is best to keep quiet.

6. They are organized

They order their thoughts before explaining them. They think before they speak and are not afraid to admit that they don't know something. Both speaking and writing require that we order our ideas consistently. This way we will make it easier for our interlocutor to follow our argument and find our words more attractive.

7. They are creative

They tend to tell stories to generate emotional bonds with their listener, create the right metaphors, look for witty and memorable examples, etc. They are flexible and know what is best for each occasion.

8. Have good references

They examine other's communication skills and take the best out of each encounter. They learn fast and perfect their techniques. If this is not something you tend to do, put it into practice as an exercise to achieve effective communication skills.

9. They are not afraid to be wrong

We can't have everything under control, no matter how effective our communicative skills. Excellent communicators are not great for their perfection. They are great because they learn from their mistakes, they don't give up and take their mistakes with humor. Failures are inherent in the communicative process.

10. Practice, practice, and practice

It is true that there are people who seem to have a supernatural ability to communicate. However, this potential is wasted if our communicative skills are not exercised. A little rehearsal never hurts. Practice enough to make sure your communicative skills are effective.

Types of effective communication skills

1. Grammatical or linguistic skills for effective communication

Language knowledge is important for this skill. This consists of integrating every aspect of the language, form, and meaning, maintaining a bidirectional relationship. It includes the phonetic level (intonation, rhythm, etc.), lexical-semantic (vocabulary) and grammatical (structure of words, how they combine, etc.). It is the basis of communication, without it, we could not even understand ourselves.

2. Sociolinguistic ability

To use this ability correctly we must be able to understand different expressions depending on the situation. Language is time-based, therefore it's important to always have context. We can tell the difference between listening to a couple say "silly" affectionately and hear the same term when two people criticize another. Learn more about how we listen.

3. Fluency skill for effective communication

It includes different skills, from interpreting messages and transmitting various types of speeches in different circumstances. The content of the speech must be coherent and cohesive. We put it into practice when we tell (orally or written) a group of friends about our weekend through an orderly and logical structure.

4. Strategic skill for effective communication

It allows communication to be effective and enables mistakes to be repaired without breaking the course of the conversation. It involves a great deal of tactics to fill long silences or correct misinterpretations. It also includes non-verbal language. For example, it consists of redirecting the conversation what the argument gets heated without being too abrupt.

10 Tips for effective communication skills

1. Analyze yourself

Look for people in your environment who broadly convey what you want to say and examine their style. You will be more aware of what you do well and how you can progress. Soon you will carry out this process automatically. Try to not be too severe on your self-evaluation or self-appraisal, because it will only make you more nervous.

Many times "less is more". This is no exception. Do not waste time with huge expressions or bombastic terms. They will stifle the communicative process and do not always look good. This does not mean that we have to stop expanding our vocabulary. We simply have to know when to use the exact word and do it naturally.

3. Be natural

Have you ever thought that a person is not being themselves while talking to you? Sometimes we try to look and express ourselves like other people. This does not mean that we are lying but rather adapting. Imagine a person on a first date. You may be unsure and seek acceptance from your companion above all else. You may try to show that you have knowledge or characteristics that please your potential partner. Although we have the best intention in the world, this is forced and unconvincing. It is essential that you trust yourself and feel comfortable communicating well.

It may seem obvious. However, sometimes with the rush, stress or bad mood, we forget to smile. It is hard for us to speak by transmitting positivity rather than by frowning. Not all circumstances require us to maintain cheerful behavior, but we can try to be as empathetic as possible. Develop your social skills. You will notice the benefits of being kind in both how others relate to you.

5. Adapt to your listening partner

Each person has their own reality. We differ in our sociocultural level, contemplate different points of view or have a different mental representation for the same word. This can lead to misunderstandings.

These mistakes can be avoided if we observe the listeners reactions and act accordingly. If you see that they are not understanding, look for explanatory examples. On the other hand, don't let anything left unsaid if in doubt ask if your communication is effective.

6. Try Relaxation Techniques

An important exam, presentation or a person who makes us nervous can dimish our communicative skills. It is normal that we find ourselves restless in these circumstances. Still, there are ways to stay calm in stressful situations. For example, you can count until you feel better. It may seem silly to you, but it serves to focus on something else and get some distance from the problem.

7. Look for inspiration

Search and read more about effective communication skills. You can research topics such as body language, storytelling or neurolinguistic programming (NLP). Search the Internet for experts in your field and see how they communicate. On the other hand, literature can be another source of inspiration, in addition to producing great satisfaction.

8. Remember the power of images

If you have to make a presentation rely on visual resources. Use photos, illustrations or graphs to boost your ideas. You can rely on color psychology to create a more emotional bond with your audience. You will reinforce your words and the audience will remember them better. Just remember that the power will always rely on words.

9. Enjoy communicating

Communication is not just a medium, it can also be enjoyed. Not everyone loves to write stories or expose a delicate subject to hundreds of people. However, our communicative skills can also be comforting as telling a joke or giving a hug. Improving them will make these experiences even more satisfying.

By the way, this process will be more gratifying if we are not doing more things at the same time. This can not only be irritating to the other person. It will also diminish our attention and will not let us appreciate the conversation to the fullest.

Practice active listening, be empathic and try to get your interlocutor to feel understood. Knowing how to listen is as important as being grammatically flawless or having a broad vocabulary. That way you will not stop learning and you will enrich your interpersonal relationships.

11. Ask for feedback

Receiving honest feedback from peers, family members and even bosses will help you become an effective communicator and improve your skills. It is the perfect way to discover areas of improvement that might be overlooked.

12. Engage the audience (if its a group setting)

Every person has a different attention span, imagine all of those attentions spans combined. Keep this in mind when applying effective communication skills in group settings. Be sure to make your speech interactive by asking questions, allowing others to speak, etc.

13. Manage you time

Remember you are not giving out a monologue. Effective communication skills are all about time management and giving others the opportunity to speak as well. If you are giving a presentation and need to restrict information into a time frame, remember to always keep in mind your key points in order to communicate them effectively.

14. Be concise

Remember to always be direct, simple and to the point when trying to apply effective communication skills. Focus always on getting your point across keeping in mind all the other variables mentioned.

15. Be curious

Ignite your curiosity! Keep up to date with the news, your interests, etc. This will help you engage people and your effective communication skills will be great!

Watch to see more tips for effective communication skills by Celeste Headlee.

Thank you very much for reading this article. Will you exercise your communicative skills? I invite you to practice and comment if you liked the article or want to know more.

This article is originally in Spanish written by Ainhoa Arranz Aldana, translated by Alejandra Salazar.

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Effective communication skills: What are they and how to improve them?

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Have you ever wanted to communicate better? Do you feel insecure when speaking in public? Learn effective communication skills.

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Module 6 discussed a lot about communication and its importance in the corporate world and really just in life as a whole. I am the Back of House Operations Director at a Chick-fil-A, and communication is something that we have been hitting heavily as far as training goes. “Effective teamwork begins and ends with communication.”– Mike Krzyzewski, Hall of Fame collegiate and Olympic basketball coach

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The Art of Effective Communication | Marcus Alexander Velazquez | TEDxWolcottSchool

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A specific type of culture that you would like to see in the workplace is a high performing culture. A high-performing culture emphasizes efficiency, accountability, and a strong work ethic. Employees are motivated to deliver their best work consistently, leading to increased productivity across the organization. Above is a great article I found about developing a high performance culture!

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What do the most productive, creative, and engaged workplaces have that others lack? The answer often comes down to company culture - specifically, a high-performance work culture.

While company culture is often assumed to be intangible, it's actually based on the infrastructure that shapes how employees are set up for success - HR policies, manager enablement, and people programs that balance performance and wellbeing.

Building a high-performance culture requires implementing the right processes, behaviors, and values that help your people thrive and bring their best to work every single day. Here's how to get started.

What Is A High-Performance Culture?

A high-performance workplace is an environment designed to help employees be as effective as possible in supporting business goals and providing organizational value. According to research by Gartner, it "results from continually balancing investment in people, processes, physical environment, and technology to measurably enhance the ability of workers to learn, discover, innovate, team, and lead, and to achieve efficiency and financial benefit."

Simply put, a high-performance workplace is one that works well. It's an environment where employees share a strong sense of purpose and feel aligned with their company's core values. They're productive and motivated to meet and exceed their goals.

So it comes as no surprise that companies with high-performance cultures tend to be great places to work, too.

"[A high-performance culture] is more than just having inspired leadership or a roster of self-motivated workers," said Phillip Lew, founder and CEO of C9 Staff, a boutique remote staffing agency. "It's more a combination of a number of elements that include upper management; management style and strategy; task distribution and assignment; and systems of accountability, cooperation and help, and support among others."

Key Characteristics of A High-Performance Culture

High-performance cultures share a lot in common with high-performance teams. They value the team over the individual, set shared goals, and have clear direction. They're built on a foundation of trust and psychological safety.

And while there's no guaranteed formula for driving high performance, research tells us that the most successful organizations share a few things in common.

1. Leaders inspire and motivate their workforce.

Leaders have a huge influence on organizational and individual performance. They set the stage for a company's values and mission, model the behaviors and beliefs that make up shared culture, and get the best out of their people.

But a top-down approach to leadership isn't necessarily the best way to build a high-performance culture, because it's less about the leadership style, and more about leadership qualities in the context of organizational culture.

In a high-performance culture, leaders are a key component of inspiring and motivating employees to work at their best - but they also create an environment that prioritizes transparency, trust, authenticity, and mutual respect.

2. Employees feel empowered and engaged to work at their full potential.

Where there are strong leaders, there are high-performing, highly engaged employees. Decades of research into organizational psychology tells us that when employees are highly engaged, they're more motivated to perform at work - and when they strive for their best performance, they're more likely to be highly engaged.

A 2021 study on employee performance found that when employee engagement is high, it increases performance because employees are more willing to go the extra mile, overcome obstacles, sustain commitment, and feel excited to immerse themselves in meaningful work.

In a high-performing culture, engagement and motivation is nurtured by autonomy in making decisions about how work gets done, continuous growth, and a sense of purpose. In a nutshell, high-performing employees care about what they do far beyond just showing up to get paid.

3. Teams are built on a strong growth mindset.

How motivated and empowered we feel to learn and share our knowledge at work connects directly into organizational success. According to a 2021 meta-analysis on organizational knowledge, companies that actively promote a strong learning culture see gains in both their financial and overall performance. Meanwhile at a team level, a 2021 study on knowledge sharing practices in SMEs found that organizations with a high level of knowledge sharing are more likely to practice open innovation, where they source new ideas based on both internal and external expertise.

High-performance cultures are forged with growth and continuous learning at their core. When employees know their growth is valued and prioritized, they're more likely to think outside of the box to generate new ideas, and prioritize learning the skills and knowledge that fuel high performance.

4. Trust and psychological safety are central to organizational culture.

An organization's culture is the foundation of how employees connect, interact, and perform their roles on a day-to-day basis. Trust and psychological safety are the cornerstones to enabling high employee performance.

"Trust is a huge component of developing a high-performance culture," said Irial O'Farrell, partner at Pebble, a consulting agency that focuses on business transformation, and author of SMART Objective Setting for Managers: A Roadmap. "When people are trusted that they won't be second-guessed, or their decision won't be questioned or overturned, people feel ownership for their work and are highly engaged in continuing to do it."

When trust and psychological safety are high, team members feel a greater sense of empowerment and autonomy. They feel safer taking risks, making mistakes, and engaging in healthy conflict that lead to continuous learning. And because team members feel that their contributions are valued, everyone is more likely to perform at their best.

4 Benefits of High-Performance Cultures

In a high-performance culture, everyone pulls together to hit ambitious goals, grow their skills for the good of the organization, solve new problems, and do their best. This opens organizations up to a number of financial, innovation, and talent-related benefits:

1. Improve performance and profitability: High-performance cultures have a direct link to improved financial results - largely because when employee performance is high, so is productivity. And that spirals up to big wins from a financial and organizational performance perspective.

2. Boost innovation and creativity: In a high-performing organizational culture, trust, respect, and psychological safety are a priority. Employees feel empowered to take part in decision-making processes, freely contribute ideas, and share feedback - leading to greater innovation. "Better ideas result in better use of resources, and in turn, the team, function, or organization becomes more effective, thus higher-performing, as compared to the competition," said O'Farrell.

3. Retain top talent: High-performance cultures go hand-in-hand with employee retention. And because they're characterized by high levels of trust, support, values alignment, and communication, employees feel engaged and motivated to bring their best to work each day. This makes them less likely to leave.

4. Increase customer satisfaction: High-performance cultures aren't just good for employees - they're also good for the customer, too. According to a 2019 study by Harvard Business Review and Glassdoor, happy employees make for more satisfied customers - and happy customers make for more loyal ones which will prop up the bottom line for longer.

How to Cultivate a High-Performance Culture

While creating a high-performance culture may sound like a lofty ideal that's impossible to attain, it's not. Taking steps towards building a better culture requires the right strategy, processes, behaviors, and patience. Here's how to start.

1. Make communication a must.

Clear two-way communication between managers and employees is a must for any high-performance culture. When expectations are clearly articulated, employees can more readily meet goals at the individual, team, and organizational level. Similarly, when managers understand an employee's career and development goals, they can better coach employees and help them explore learning opportunities that align with their career aspirations.

‍ One-on-ones are an especially helpful tool for facilitating ongoing communication between managers and their direct reports. In these regular check-ins, managers and employees alike have the opportunity to exchange feedback, share progress, communicate wins, and find solutions to roadblocks and challenges.

Lattice 1:1s make it easy for managers and employees to work together each week to build an agenda ahead of time, and within one user-friendly platform they can also take and share notes and follow-up on action items as well.

2. Set company values that matter - and embody them.

Company values set the stage for company culture. When employees feel aligned with their company's values, they are more engaged and more likely to serve as brand ambassadors for the company. Yet according to research on company values by Gallup, only 27% of employees strongly believe in their organization's values.

Without strong company values, or any effort to keep employees aligned to the values, businesses will experience the consequences of a poor workplace culture, like a disengaged workforce and increased turnover.

But by deciding what your organization stands for, and bringing your values to life through corporate messaging and everyday interactions, you can contribute to the creation of a high-performance culture.

Organizations can reinforce their values during the onboarding process and regular all-hands meetings - but they can also magnify their impact by integrating them into recognition and praise processes, such as the whole-company praise wall.

3. Prioritize performance management.

Employee engagement is the engine of company performance. That makes having solid performance management processes a critical mechanism for getting there.

Creating a culture based on continuous improvement and feedback is key - and ‍performance reviews are an important component of this approach. When approached thoughtfully and intentionally, performance reviews can provide both parties with an opportunity to give and receive actionable feedback, set performance goals that improve capability and knowledge, and strengthen the manager-employee relationship.

In order to be truly effective, performance management must exist as part of a culture of ongoing feedback. This means that together with structured performance reviews, organizations must integrate feedback into the flow of work with in-the-moment, everyday praise and mid-year reviews to re-evaluate performance and priorities.

4. Use goals to keep career development top of mind.

In high-performance organizations, part of the reason why employees excel is because they feel that their relationship with their company is reciprocal. They trust that their manager, leadership team, and organization want the best for their career and are invested in helping them succeed.

But to maintain that trust and drive performance long-term, organizations must show their commitment to their employees' continuous learning and growth with employee development conversations and effective goal setting.

Initiating employee development conversations can help managers highlight their direct reports' career goals and aspirations, as well as identify the skills they need to get there. Managers can use the outcomes of these conversations to help employees set meaningful goals and metrics that build the knowledge and experience they need to further their careers.

Building A High-Performance Culture With Lattice

High-performance cultures benefit both the company and the individual. When employees are engaged, supported, and empowered, businesses are rewarded with higher performance and productivity.

Focusing on communication, company values, performance management, and employee development will set teams up for success. But deploying the right tech stack plays a key role in getting your people strategies to flourish in the long term.

For more ideas, download our free ebook: How to Build an HR Tech Stack that Drives Performance. To discover how Lattice can help your organization reach your goals, click here to request a demo.

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High-Performance Culture: What It Is and How to Create It

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Discover the key characteristics and benefits of building a high-performance culture in your workplace.

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In essence, organizational culture is the foundation upon which the entire organization is built. It has a profound impact on every aspect of an organization's operations, making it a critical factor in achieving sustainable growth, employee satisfaction, and overall success. Above is an article that describes a few key ways to build a strong culture!

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Council Post: How To Build A Strong Corporate Culture In Five Steps

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Now, as the pandemic has changed how teams work in so many ways, it’s the perfect time for leaders to rethink how they run their organizations and start building truly amazing corporate cultures.

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Specific
Measurable
Achievable
Realistic
Time-bound

We were shown this acronym to help us understand and create effective goals. I feel it is a lot more motivating and exciting when you set goals that you know are achievable, it makes you want to work harder rather than working towards something you'll never achieve.

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In this module there was a lot of information on the process and importance of planning. I feel it is nearly impossible to improve and accomplish goals if you do not have a plan in place that breaks down and provide you with a step by step process.

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Hey everyone, my name is Dallin Ussery! I am so stoked to start this class and fill my helmet with all the knowledge this course has to offer. I can't wait to shred through these discussions and quizzes, and to land a solid A in this class. Something to know about me outside of this class is I love to wear the shoe Vans, they are probably one of my favorite shoe brands. I have put my elbow pads and shoulder pads on before jumping into this course, by reading the syllabus and ensuring I have all the technology and supplies needed to be successful. I hope the rest of this semester and the entirety of this course is as smooth as an afternoon street cruise by the beach. I wish everyone else in this course the best of luck and hope that they are able to shred it just like me!

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One interesting connection that I just made was how beneficial it would be for a business or company to be diverse especially when participating in international business. In order to do business with other countries you have to understand and respect their culture, or any plans you had to do business with them could easily go down the drain.

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Globalization...imagine if you were restricted to have and use items that were found, manufactured, or produced in your native country. That would be extremely difficult I feel for any and every country, because there are goods that are imported and transported all over the world all the time.

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Here is another great article that describes and list many of the benefits of diversity! Not only does it give you a different perspective it also can provide a company with more productivity.

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1. Growing Acceptance, Diminishing Discrimination
Promoting diversity is the first step to not just "tolerance" but true inclusion and acceptance. Through growing contact with, exposure to, and communication between people who are not like us, we can learn how to relate to difference in a way where difference doesn't have to be a problem, a barrier, or a threat. And accidentally, we might also see that the people we assumed to be so different to us may actually have a lot more in common than they thought. Increasing familiarity with these differences (and commonalities) can shape and shift our perspectives (see #3), cultivate an acceptance that facilitates belonging, and diminish the misconceptions and prejudices that fuel discrimination.

2. Becoming a Global Citizen
If you experience diversity in your everyday life, you will have regular exposure to people, cultures, traditions, and practices that are unlike your own. Hopefully you will learn the skills to communicate and interact with communities, concepts, and belief systems that you are unfamiliar with and therefore gain a more worldly, balanced, and informed perspective. Not only will you enhance your own social development, but you will also increase your true understanding of the world. This will prepare you to be a part of a global society, whether you are traveling to a new country, working with people from diverse backgrounds, or just reading about events in the news that heavily impacts a population different than your own.

3. Perspective
Hearing about another's experience can shed light on a life different than your own and provide you a new perspective. When you contrast your struggles, needs, and values with someone else's, you can really begin to comprehend where an individual is coming from and empathetically understand their attitudes, behaviours, and beliefs at a deeper level (through which you can more deeply understand your own). Perhaps talking to someone new will change your mind or challenge your values which on a subconscious level can seem scary for our brains, or the pay off for flexible thinking is a life where we get to see through many different lenses and experience the kaleidoscope that diversity of perspective has to offer.

4. Richer Life Experience
Diversity is a natural state of being for the human race. In fact, it's what our survival depends on. What if everyone who surrounded you was exactly like you, in every way? How easily could a disease wipe you all out? And where is the fun in relating to people who are exactly like you? Groupthink might feel safer and more certain, but it invites cognitive dissonance, one dimensional ideas, and some pretty limited conversation. We need new ideas, views, and practices to stimulate and inspire us, to show us the way others eat, celebrate, and love! And so it's important to recognise that diversity is absolutely fundamental to our surviving but it's also absolutely key to our thriving.

5. Productivity
Bringing together people of various backgrounds with different life experiences can generate ideas or perspectives that others may not have ever considered or been aware of. Everyone has their own way of viewing a problem, shaped by the individual experiences that they have and the worldview they carry with them. When tackling an issue, a multitude of interpretations and approaches can generate creativity and innovation, instead of everyone contributing the same thoughts and conclusions. In this way, it's important to recognise the utility of diversity, it is after all what supports nature's productivity and we can learn a lot from the natural world. But the productivity argument comes with a user warning... Should productivity be more of a priority than people's basic humanity and the way we choose to show up as a human race? Do we want our legacy to be one which allowed people to be their whole selves because it conveniently served capitalism or do we want to embrace diversity because it is in service of social justice? The productivity or business case of diversity is undeniable and yet it can distract from the real reason we should be living and breathing diversity... because it's the right thing to do.

So to sum up, together our differences make a strong, beautiful, global community. Even in the face of intolerance, discrimination, and violence, we must not forget to spread the word about the importance of diversity and to respond to that violence with a radical love that unconditionally cherishes people for exactly who they are.
Check out Aris breaking down what you need to know about Diversity and Inclusion in 90 seconds! Want to deepen your understanding of Diversity and Inclusion even more? Check out our amplifying graphics below:

If you would like to learn more about Diversity and Inclusion, check out our Global Scholar Program, which offers workshops for bold and visionary young leaders eager to build a more just world.

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5 Reasons Why Diversity is Important in the 21st Century - AMP Global Youth

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1. Growing Acceptance, Diminishing Discrimination Promoting diversity is the first step to not just "tolerance" but true inclusion and acceptance. Through growing contact with, exposure to, and communication between people who are not like us, we can learn how to relate to difference in a way where difference doesn't have to be a problem, a...

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Diversity was a big topic in Module 2, and something that I believe is a large focus in the corporate world today. I feel diversity allows you to learn from different backgrounds, in a sense it allows you to view the world through a different lens. I currently am employed through Chick-fil-A, and have been working with them for many years here is a little bit about why they feel diversity is so important.

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How can I be a part of Chick-fil-A?

You can learn more about Corporate Staff, Franchising, Restaurant Team Member and other opportunities at https://www.chick-fil-a.com/careers.

Where does Chick-fil-A donate?

Chick-fil-A, Inc. focuses on giving to organizations that focus on priorities that align with the four pillars of our corporate social responsibility (CSR) program - Caring for People, Caring for Communities, Caring for Others through our Food and Caring for our Planet - throughout the communities our restaurants serve.  You can learn more about our CSR efforts various programs here.

In addition, Chick-fil-A restaurants also donate surplus food to local soup kitchens, shelters and nonprofits to feed those in need through the Chick-fil-A Shared Table program, which helps Operators fight food insecurity in their local communities. To date, more than 1,300 restaurants participate in the program and have collectively donated 14 million meals throughout the U.S. and Canada since the program's inception.

How does Chick-fil-A create a welcoming work environment for employees?

Chick-fil-A, Inc.'s Corporate Purpose is "To glorify God by being a faithful steward of all that is entrusted to us and to have a positive influence on all who come in contact with Chick-fil-A."  Using this as our guide, we strive to treat all employees with honor, dignity and respect and create a culture of care and belonging that values diversity, equity and inclusion.  In addition, Chick-fil-A, Inc. offers Corporate Staff market-leading compensation and benefits (many of which extend to all married spouses equally, regardless of their gender) and several employee groups where Corporate Staff can connect to find community and professional development opportunities.

Most Chick-fil-A restaurant businesses are locally owned and operated by franchised Operators.  As the employer in their restaurant, Operators set their own competitive wages and benefits for their Team Members, creating a work environment that treats everyone with honor, dignity, and respect, and complying with all applicable federal, state and local laws.

How do I apply for a True Inspiration Awards® grant?

Learn more or apply for a True Inspiration Awards grant here: https://www.chick-fil-a.com/true-inspiration-awards/learn-more.

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At Chick-fil-A we are committed to being Better at Together, which means embedding Diversity, Equity & Inclusion in everything we do.

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There was also a big focus on the organization of management, and in a sense how a company stacks or tiers their responsibilities. I feel organization is so important and so crucial in many different ways. If we relate a company to a sports team, such as the Atlanta Hawks, everyone on that team has an end goal to win the NBA Finals. Because they have this same goal in mind they are able to set personal goals, so that the they can follow through with their responsibilities, and help take their team to the Finals. Now, if you put five different athletes that participate in different sports on the basketball court you are probably going to have some issues. Not because they aren't in shape, but because their purposes don't align with winning the NBA Finals. Same with a business you need employees that are motivated and focused on achieving the same end goal.

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Long Island Center for Business & Professional Women

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Business owners wear many hats, meaning that you have to balance a multitude of tasks efficiently and effectively. If your business is not properly organized, tasks can pile up, paperwork gets lost, and valuable time is spent on finding information that should be readily available. However, good organizational skills can make or break a business owner, ultimately saving you time and reducing stress. Organizing your business's work space may not be high on the priority list, but it should be. Getting organized can increase your productivity, ramp up your revenue, and cut down on your risks.

Here are 5 tips on how being organized can save you money, time, and energy.

1. Saves Time

Stop wading in an endless sea of paperwork and start using a filing system that works, whether it be a digital one or a filing cabinet in your office. Using neatly organized folders to keep track of important bills or emails can save a tremendous amount of time. Good organizational skills can free up much-needed minutes every day, and those minutes can really add up fast! In addition to organizing paperwork, it's important to organize your time. Doing so allows you to focus on your goals and gain perspective on your priorities. Perhaps consider using a planner, calendar, or digital alerts on your computer or phone to keep you focused and on track. The goal is to find a system that works for you and keeps you on task.

2. Benefits for Taxes

Tax time is stressful enough without tracking down important documents. Missing documents can even lead to a legal hassle if your business undergoes an audit. Using basic accounting software to track sales, expenses, and receivables can help you save time and energy during tax time. And don't forget to file your receipts, invoices, and statements properly, you'll be glad you did!

3. Financial Management

Organization is the root of a stable financial management program. Without a system that monitors receivables and tracks cash flow, balances can go unpaid without notice. Staying on top of how much money is going in and out can help you adjust what's necessary to reduce spending and increase sales.

4. Customer Service

Customer satisfaction is key to earning repeat business. However, if your business isn't well organized, your revenue will also suffer. For example, if an online store's order processing system isn't properly organized, customers may not receive orders on time. Ultimately, poor billing systems can result in customers being overcharged or charged multiple times for items. Being organized affects your customers too!

5. Reduce Stress

Working in an unorganized environment can take an emotional toll. It can cause employees and customers to feel anxious and overwhelmed. Consider organizing or rearranging your workspace to increase productivity and decrease stress. Not knowing where to look for information, sorting through unorganized paperwork, and dealing with the consequences of poor organization create a stressful workplace. And that stress may extend into the business owner's life and lead to a feeling of being burned out. Implementing solid organization systems will help reduce this stress and give you more time to enjoy life outside work.

At the Long Island Center for Business and Professional Women, we are focused on helping each other by building mutually beneficial relationships and providing you with the education and resources to assist you and your business to skyrocket. Our organization was created to nurture, inspire and empower female leaders in Long Island and the surrounding communities.

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Long Island Center for Business & Professional Women

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5 Reasons Why Being Organized Is Important for Business Owners - Long Island Center for Business & Professional Women

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Organizing your business's work space may not be high on the priority list, but it should be. Getting organized can increase your productivity, ramp up your revenue, and cut down on your risks. Here are 5 tips on how being organized can save you money, time, and energy.

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One of the topics in Module 1 discusses the skills that managers need to be successful and efficient. The one that sticks out to me the most is human or people skills. Here is a quick video that discusses the importance of this skill!

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Ben Horowitz: Importance of People Skills