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Controlling performance operations is the actual managing that I envisioned in my head when I think of the term "management". The biggest thing that stood out is the feedback loop and how often I see businesses not participating in this function and losing because of it. Feedback and analysis are so incredibly important but too often managers get busy in the work of getting things done they don't take the time to look at the big picture, analyze the real issue, and concentrate on correction and feedback. They just grumble the day away, taking the next step down this endless staircase with no plan for a better tomorrow.

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Managing human resources literally sounds like rounding up cattle but with people. It's not the greatest name as far as branding goes but it's a crucial part of a business. Their role in recruiting, hiring, firing, and communicating with employees is crucial. They are very much the "adult" in the room and often the least popular. On the other hand, if you have a good HR team, communication flows, everyone is aware of the boundaries, and the "adult" is highly appreciated.

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"When we Organize Around Purpose, we place deliberate focus on improving the strength of our purpose, as well as shifting our organizing structures to make it easier for people to meaningfully contribute to that purpose." How an organization is structured and organized matters. Just how kids need boundaries, organizations need structure and hierarchy and it make's everyone's lives easier when they know and understand why they're there and what's their purpose.

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Planning and decision-making seem like basic concepts but too often the possibility of making a bad decision causes analysis paralysis and the plan never moves forward due to lack of execution. This is true for businesses but also for everyday life and functioning as an adult. Decisions start with planning and planning involves strategy. Once the strategy is decided then I can move on to making decisions to reach my goal.

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Globalization and how our world has advanced and become connected through technology is an amazing thing. People are exposed and opened to new cultures and experiences. When looking for images, I found so many negative comments and cartoons by Americans because all they see is the loss, not how much they gain. The most mind-blowing thing for me was all of the different strategies, export, standardization, multi-domestic and transnational and how everything we consume is immersed in it.

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This module rang close to home for me because ethics is why I have a career. I am an internal auditor for a publicly traded company and departmental ethical behavior is key in conducting an audit. Working for an organization that conducts itself ethically, engages in corporate responsibility, diversity, and inclusion are all ideal goals and ones that each organization should strive for.

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This module served as a reminder that though we think about management as it is associated with business, it's integral in everyday life. Henry Fayol's quote "a place for everything and everything in it's place" stood out because it reminded me of my mother and Mary Poppins. Some of the best managers I've seen are mother's and this reminded me of that.

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Leadership and motivation are necessary for success in every organization.  Anyone can be taught to be a manager but not every manager can be a leader.  Ultimately leaders inspire, evoke hope and help us see or believe something that wasn't.  For me, it's what leaders make you feel that carries their followers forward into becoming future leaders.