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Student Number: 2012559
Programme:  BA (Hons) Hospitality                                   Management
Module Title:  Mental wealth
Module Code: TM4012
link to  padlet: https://padlet.com/nandamagar451/9jcmgimv96zryglh

I confirm that no part of this     assignment, except where clearly quoted and referenced has been copied from material belonging to any other person e.g. from a book, handout, another student. I am aware that it is a breach of UEL regulations to copy the work of another without clear acknowledgement and that attempting to do so renders me liable to disciplinary proceedings.

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Introduction

Personal skills refer to the individual’s ‘inner skills’ and qualities which are difficult to define. Personal skills are related to skills while interact with other people. Personal skills are the abilities we born with and may develop through our experience and deliberate practice. Personal skills can be divided into two parts ‘’soft skills’’ and ‘’hard skills’’. Soft skills are a mixture of habitant’s skills such as communication, social, attitudes, social intelligence and character or personality traits. Hard skills are effective to quantify and can be earn through experience and education.
In this age of science and technology we find personal skills has become the need of this era. It is very important to know why personal skills are so important like we must interact on variety of levels throughout our life. Weather we are interviewing a job, starting a new relationship or communicating as a part of a team personal skills are very important. Much of our sources depend upon our communication skills and in some ways that interaction is more effective than others. To improve our personal skills, we should work on non-verbal communication because it depends upon how we interact and manage our image to others.
In this report, I am going to discuss about my personal skills audit, what are my personal skills and what can I improve and make a SWOT analysis on it.

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Patience:
Patience is characteristic of only one person who needs everything. It includes the ability to be patient, to think positively, to gather information and to translate when needed, and to manage anger even in the most difficult situations. About domestic service, grievances, and human rights defenders, workers should strive to cultivate these skills. The people who got angry easily then must do yoga, meditation, etc. to control anger to bring patience. This is a good example of personal skills. In context of me I am not a patience person because I become angry quickly and Sometimes, I want to complete my work in hurry and get frustrated.
Time management:
Time management is a very important personal skill when managing our daily life activities. It can bring success. most people are not following or not maintaining over a period. Nobody doesn’t like to follow the rules of time management, but they even know that they will be encounter by failure. There are many aspects of time management in our daily life. for example, we the student will manage the time for the studies or even the doctor should be responsible towards the patient by following the time management in the mind. Sometimes it’s difficult for me to manage my time because I had a lot of pressure in my workplace and not even chance to have my meal so, to manage my time I need to create a timetable and follow in daily basis.
Leadership:
Leading the leader is important in people's lives because without a guide it is difficult to walk properly. Sometimes we become leaders and live up to our past experiences. The role of the leader is to lead the group or individuals to achieve the group's "simple" goal, as well as planning. If a group of people are working on a project, but now they have no leader, it is difficult to get to the end. Because only a leader can lead people to the organization by pointing out personal reasons or objectives for completing the action in the right way. Leadership is also an important personal skill. It is very difficult for me to become the leader because I got nervous quickly in front of public, lack of confidence and I have a poor communication skill. To become a good leader, I should focus on my ability to delegate, communication, courage and self-awareness.
Positive Attitude:
It helps to overcome the challenges of daily life. It gives you a purpose in life and helps you to avoid stress and negative thoughts. Applying it to your lifestyle will make a positive difference in your life and make you happier, brighter and richer. With a positive attitude, we will be a clear part of life, we will gain confident, and also, we will expect the best. it is a way of sharing your personality with others. If you are upset and hope for a successful race, you will convey a positive attitude and welcome people. When you are depressed, people expect the worst, your positive attitude is often bad, and people turn away from you. It all starts with the mind’s attention in the beginning. You see everything in your brain that way. The atmosphere will never be calm. It is an active, responsive and acceptable process. If you’re not a full-time attorney, there may be some bad things around you. This allows you to spend time on challenges rather than on time. If the negative factor persists, it will appear on your face. Good things still exist, but bad attitude hurts. The challenge is to present the negative aspects of your thinking world. People who learn this “trick” will observe it, and others will see it. Positive thinking also helps solve everyday problems. It brings hope to your life and helps you avoid fears and negative thoughts more easily. If you take it as a lifestyle, it will make a positive difference in your life and make it happier, brighter and more productive. With a positive attitude, you will see the bright side of life, be upset, and hope for recovery.
Team management:
The importance of team management is also reflected in increasing the productivity of employees and the organization. In fact, the brain cannot achieve the same results as a strong team. And in time and quality! When all employees have clear responsibilities and obligations, they can focus more on their tasks, especially if these responsibilities are closely related to their level of knowledge and interest. Teamwork is a creative way to create the best opportunities for participants. One of the benefits of team management is that it allows you to build teams in the workplace. Having the right person and the right job according to their personality and level of education is important for the whole team. When employees build together, it's easy to avoid differences in skills and communication between team members. Individual staff, group managers can transfer projects to team members for maximum performance. It Prompt completion of the project and in satisfaction. Team management is also an important personal skill. I have a poor team management skill because it is very challenging to work with habitants with different opinion and views. To improve a team management skill, I need to focus on providing a positive workspace, effective communication within the team and focus on serving rather than managing.
Listening skill:
Listening skill is the ability to gain a correct information where we have a right communication on right topic.  It is also ability to pay attention to and effectively interpret what other habitants are saying. Without ability of listening skills message can be easily misunderstood and sometimes it may create the situation of conflicts. Listening skills is so important that many employers and teachers provide a training for their employees and students. Effective listening skills helps us to take correct decision at correct time on any topic. Good listening strategies and skills can be divided into five stages firstly receiving, understanding, evaluating, remembering and lastly responding. Talking about my listening skills, my listening skill is very bad because I get easily distract by little sound while focus, and I listen too hard and miss my main points and details. To improve my listening skills, I need to focus on paying attention, keep an open mind and always try to feel the speaker is feeling.

Confidence:
Confidence means to show your own abilities, trust, faith, self-assurance, value and worth at your workplace, schools or with friends and family. We need to build the confidence in our every challenging step in our life to succeed. ‘’ you gain strength, courage and confidence by experience in which you really stop to look fear in the face. You are able to say to yourself, ‘I have lived through this horror. I can take the things that comes along.’ You must do the things you think you cannot do.’’ (Eleanor Roosevelt, 2020). I need to build my confidence because sometimes its difficult for me to make my own choices, I get easily nervous in the public and I always try to compare myself to others. To build my confidence I need to daily practice my weakness, positive thinking and need lots of training.

Problem solving skills:
Problem solving skills helps you to know the sources of problem and find an effective way to solve. Problem solving skills plays vital role in your career growth. Effective problem-solving skills is also requiring in a job, industry, schools and workplaces. There are a few steps to follow a problem-solving skill. firstly, we must identify the problem, structure it, find a possible solution, decision on it, implement it and lastly taking feedback from others. My problem-solving skill is average every time I faced a problem, I learn to stay strong and confidence and create a possible way to solve it effectively.

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SWOT analysis is a strategic management tools used for identifying a person or organization strengths, weakness, opportunities, and threats related to personal, business competition or project planning. The SWOT analysis in the context of my personal skills is shown below.
1. Strengths
• The main strength of mine is I am a self-discipline guy because I have control over myself and my action.
• Problem solving skill is my another strength because it helps me to identifying the things that could be improve and developed a plan to implement a change.
• I have a daily routing habit. It is my strengths because it helps me in time management.
• I am a self-awareness person. I can manage my strengths and weaknesses in any place so, this is my one of the strongest strengths.
• I have background in hospitality sector and decades of experience as a service provider and housekeeping in 5-star hotel.
• Love to handle any task and try to solve quickly in easy way.
2. Weaknesses
• Sometimes it is difficult for me to work with the certain personalities.
• Expecting everyone to think like me.
• Loss the focus some time and spending much time in useless things.
• Get nervous while presenting ideas in public.
• Sometime because of lack of confidence it is difficult for me to speak in groups. Even if I have greatest ideas to share.
• I am a self-independent person and enjoy to figuring out solution by myself. So, sometimes I need to struggle for asking help when I need it.
• Sometimes time pressure cause stress and can lead to emotional.
3. Opportunities
• Chance to get the job in 5-star hotel as I have skills and experience in hospitality sector.
• Commitment to the further study.
• Great opportunities to learn from others and interact with senior to gain knowledge which will be beneficial for me in my future
• Enabling a personality to work with others.
• Chance to take responsibility for action and doing things to the best oy my abilities.

4. Threats
• The multitude of everybody demands, which conspires against self-reflection.
• One of the biggest threats for me is the world is changing very quick and I need to keep learning new skills to keep myself to up to date with new technology.
• Need to Become more socialize to learn and gain knowledge about different events.

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To conclude, Personal skills play important role toward our success in life and helps in our career growth and development. In the above report I have discuss about my own personal skills and what problem I have face with this skills and ways to improve and find a solution I effective way and make a SWOT analysis of strength, weakness, opportunity and threats and analyses it. Better personal skills help you to maintain a positive attitude at any places, can communicate ideas clearly and listen well to others and helps to set a personal goal and achieve personal empowerment.
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1. Elorus Blog. (2019). Team Management definition: The importance of teamwork and collaboration in the workplace - Elorus Blog. [online] Available at: https://www.elorus.com/blog/team-management-definition-the-importance-of-teamwork-and-collaboration-in-the-workplace/.
2. Bobby Martin’s English 11 Portfolio. (n.d.). Positive Attitude Essay. [online] Available at: http://bobbymartin2015.weebly.com/positive-attitude-essay.html [Accessed 26 Nov. 2020].
3.Edberg, H., 2020. 53 Confidence Quotes That Will Help You to Believe in Yourself. [online] The Positivity Blog. Available at: <https://www.positivityblog.com/confidence-quotes> [Accessed 26 November 2020].