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1. Kanageswari A/P Dharan (281477)
2. Tan Kher Sing (280653)
3. Niranjhanaa A/P Moorthy (281507)
4. Nurin Izzati binti Mohamad Ali (275774)
5. Lo Yu Zhuo (279495)

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We discussed on how to find the SME companies in Google and chose a company to approach. The company's name is Sulaman Gading Enterprise. It is located at Kampung Pandan, Kuala Lumpur and provides printing service to its clients across SME industries and communities.

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We approached two SME companies. One is Sulaman Gading Enterprise and another one is a grocery shop, Pasar Mini Kampung Tengah which is located at Kuantan, Pahang.
The first company that responded and agreed to our request is the grocery shop that I mentioned above.

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Name of the Business: Pasar Mini Kampung Tengah
Location: E-429 Jalan Kampung Tengah, Kuantan, Pahang
Type: Grocery Shop

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Company Confirmation (Evidence)

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Our group already sent the google form to get information from the owner. Now we're waiting for the owner to reply it.
https://docs.google.com/forms/d/e/1FAIpQLSdksxcAEuunpu6ZdSuDAH72IIoXXiEUE-HnSmUb0tTEho4gAg/viewform

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Platform : Google Meet
Time : 9.30pm - 10.15pm

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https://drive.google.com/file/d/1BeIxRHLkHMyFK-sXEicw9YjXpvYQpoJk/view?usp=sharing

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After our discussion, we have come out with a customer reward system to implement at our shop. The details of the system are as below.

Name: Customer Reward System

Function:

Customers will get reward points when they make purchases and can buy things freely using those accumulated reward points.

Customers will get cashback redemption.

Customers can order their things online and delivery is included.

Implementation:

Physical card

Design a specific application (system) for our shop. Customers can see their accumulated reward points, make cashback redemption and also order things using this application. At the same time, the shop can do advertising using this system.

Benefits:

Can attract more loyal customers in the long run

Can increase sales and gain profit

The shop will have a platform for advertising

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1) Divide the task- we divide the contents of our report equally among us
2)Slide preparation - we choose design for slides and prepare slides according to our creativity
3)Video recording - All of us record our part within the time allocation which is 4 minutes per person
4)Video compilation and edit - One person will volunteer to compile all the videos and edit the video to look more interesting.

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Good Morning Dr
My parts for PBL2 are Introduction, Explaining each of the designs we created for the Customer Reward System in the system design phase, system implementation phase and the conclusion. The system implementation phase part is still in progress Dr. Thank you Dr.

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Good morning dr. My part is I have to design user interface for PBL 2. Thank you dr.

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Good morning Dr., I am in charge of the modeling tool and technique, context diagram, table for the development, and ERD for PBL 2. Thank you, Dr.