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-Ask the customer feedbacks so that we can always improve our business and satisfy our customers.
- Keep up to date with customers needs
- Be polite to customer and dont keep them waiting.

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-Conducting voice of customer surveys.
- User interfaces.Some customers will prefer the simplest user interfaces while will prefer lots of buttons to play with.
- Customer experience.

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Ask customer for feedbacks about the quality of the product - create review section & rating section

Response to customer feedbacks or critics - example, bad packaging, response to customer and tell that we will try our best to fix the problem

Fixing issue or products weakness - example, made a good packaging

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• Do a Q&A (Question and Answer) session through the instagram/facebook so that we can do a survey on customer’s interest.

• Look at the past sales which product is the best seller.

• Always look at the customer’s feedback.

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*Customer feedback is one of the easiest methods to find out what your customers like, want and dislike.
*Help make decisions. Not push them to buy.  Prospects are looking for your product because they want to find a solution to their problem.  So, you need to help them feel confident that your product is capable of solving their problems.

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refer to the customers feedback and make sure that we will satisfy all customer's needs and wants because every customers have their own needs and requirement.

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-Each customer has their own buying habits -They depend on the buyer's lifestyle
-Based on their behaviour and attire
-reviews and customer critism prove to be a lot of help in getting to know your customer

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1. Meeting with each customer and kept asking about all the details concerning his/her needs.( Applies the 4 elements of customer understanding which is demography, geography, social economy ,psychology).

2.Provide them a feedback's notes from other customers as a prove in order to gain trust from him/her.

3.Make an improvement of our product  regarding to their dissatisfaction.

4.Required a refund or compensation's claim if there is a faulty regarding our product.(to protect customer's rights)

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Strive to meet the needs of customers by conducting research, for example asking for opinions from some customers about the products we produce, then combine those opinions and make improvement of the products according to the opinions of some of those customers.

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When a customer has a bad complaint about our product or services, we as professional selllers need to listen and directly help them to solve the problem relating to our product and will improve the quality of product or services.

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-Make your customers feel that you understand what they want.
-Know your customer preferences so that we can give option to choose while enabling them to make a conclusion of what they wish for.
-Use positive words, phrases or greet them when approach so that we can make them feel treated and they also will feel comfortable when buying our things.
-At the same time, we can build customer loyalty by fulfilling their demands so that the customers will recommend our things which will create a good impression about our products to others.

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- Focus on the customer's experience.
- Try to make changes and announce changes based on customer's feedback.

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Make them believe that our product or service is the best

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Read the customer review or their feedback, then know what problem we need to improve that. We also can create a question bar give the customer to ask or tell us what we need improve.

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We know that to understand the consumer, we need to adapt and learn constantly from them. Use your own answer/example and tell us how do we do that?

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We know that to understand the consumer, we need to adapt and learn constantly from them. Use your own answer/example and tell us how do we do that?

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Write your name and answer on the same section.

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Advantages :- Save time and money
-Business reach through worldwide
Disadvantages :- Spam
-As a customer, we can't try the product before buying

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Advantages : low cost
Disadvantages : negative review

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Advantages
- Flexible
- reduce cost

Disadvantages
- Many rivals
- Trolls

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Advantage
*Information sharing and finding is faster
* Communication more easily
* Reducing costs
* Reducing staff requirements

Disadvantages
* Have more competition in internet retail world
* Scammer
* Not trying before buying
* Customer received product different

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Advantages
1.can make a choice because many types of product
2. Easy finding the goods what we want
3.easy to  see if the product good or not through other feedback
4.overseas people can see our product

Disadvantages
1. A lot of fraud
2.incorrect information
3.The goods we look at the internet business are not suitable for us when its bought
4.requires skills such as computer and need more information

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Advantages
1) Business can be run 24/7 without the owner being there.
2)The price of the product is cheaper than the price at the outlet.
3) Less paper waste
4)Wide product variety

Disadvantages
1)Leads to online fraud
2)lack of social interaction
3) High competition
4) No trying before buying

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Advantage
- No need a lot of money to start online business
- Can be own boss
- No need a large advertising budget

Disadvantage
- Have a trouble developing with our customers
- Not all customers want to order from our website

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Advantage:
-Ease of Access for the seller
-Target many customer segments at the same time
-Possibly start a new business trend
-Lots of resources available as reference
-Monetization of contents act as side income

Disadvantages:
-Possibility of getting scammed is high
-Customers find it hard to believe
-Hard to target customers that live in rural areas(poor connectivity)
-Sometimes seller might have difficulty with new technologies

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Advantages
-Wider range of business
-Reduced cost
-Less man power

Disadvantage
-Internet connection is not stable
-Sometimes, people get cheated in online business.
-Customer service challenges

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advantages
- potential access to a global market
- reduced building overhead

disadvantages
- potentially lower profit margins
- reduced physical interactions

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Advantages: easy to promote our business or product without incurring much cost for making ads.
Disadvantages: Reduce physical interaction between buyers and sellers because all trading takes place online.

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Advantages
- low cost of marketing
- Easy to communicate with customers
- can buy and sell from any part of world
- have cash on delivery feature

Disadvantages
- can easily scammed
- shipping sometime cost alot and take time
- cannot touch and see the product, cannot detect whether its in good condition or not

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From your point of view.What is The Advantages and disadvantages of internet business?

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From your point of view.What is The Advantages and disadvantages of internet business?

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Write your name along with your answer

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Advantages:
1)High customer traffic. Internet business is very extensive. The customers will see our page when they search some key word.
2)

Disadvantages:
1)Customer don't pay. They will ask for cash on delivery but when the goods are delivered,the customer don't pay with us.
2)Customer services. We need always online because will have customer ask someting and orders the goods. So, we need fast to reply the customer.

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Advantages
• Reduce cost
• Reduce staff requirements
• Can sell internationally
• Can get high number of orders

Disadvantages
• More competition
• Lack of interaction
• Customer can’t try before buying
• Shipping took a long time